What users are saying about
6 Ratings
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Score 9.2 out of 100
1 Rating
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Score 9 out of 100

Feature Set Ratings

    Remote Administration

    Action1 RMM

    Feature Set Not Supported
    N/A
    10.0

    NetSupport Manager

    100%
    NetSupport Manager ranks higher in 11/11 features

    Screen sharing

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    File transfer

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Instant message

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Remote management of servers & workstations

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Remote Active Directory® management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Centralized management dashboard

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Annotations

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Monitoring and Alerts

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Multi-platform remote control

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Action1 RMM is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.2

    Action1 RMM

    92%
    5 Ratings
    9.0

    NetSupport Manager

    90%
    1 Rating

    Likelihood to Recommend

    Action1 RMM

    If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
    Read full review

    NetSupport

    It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
    Read full review

    Pros

    Action1 RMM

    • Customer service and support team are easy to reach and response time is really fast
    • Interface is really user friendly and easy to use
    Read full review

    NetSupport

    • It's a robust corporate remote support tool for admin.
    • Admin can deploy an installation in the background without knowing a client.
    • For those who frequently forget their password, you can access it in glimpse & take total control of it.
    Read full review

    Cons

    Action1 RMM

    • Would appreciate two factor authentication via Google Authenticator or a similar app.
    Read full review

    NetSupport

    • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
    Read full review

    Pricing Details

    Action1 RMM

    Starting Price

    $0

    Editions & Modules

    Action1 RMM editions and modules pricing
    EditionModules
    Additional endpoints (more than 100)$2/user/month1
    First 100 endpoints FREE02

    Footnotes

    1. per endpoint per month
    2. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $2/endpoint/month

    Additional Details

    NetSupport Manager

    Starting Price

    Editions & Modules

    NetSupport Manager editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Action1 RMM

      Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
      Read full review

      NetSupport

      I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
      Read full review

      Return on Investment

      Action1 RMM

      • ROI = Time saved for us.
      • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
      Read full review

      NetSupport

      • It allow's us to update apps instantly
      • It gives user quick response to overcome headache issues
      • It's saves crucial time from both ends
      Read full review

      Screenshots

      Add comparison