Action1 Cloud Remote Monitoring and Management Solution vs NetSupport Manager

Likelihood to Recommend

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

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Verified User

Director in Information Technology

Education Management Company, 51-200 employees

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NetSupport Manager is amazing for WAN and LAN networks and for all kind of companies that want to connect and support users fast. Whether they have access to a console and to IP or PC name quick connect to all computers, or to servers to perform support operations, deploy software, and chat with users, NetSupport is well suited.

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Miguel Nuñez

Information Technology Manager

GB Advisors, Inc.Automotive, 201-500 employees

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Feature Rating Comparison

Action1 Cloud Remote Monitoring and Management Solution

NetSupport Manager

Screen sharing

File transfer

Instant message

Remote management of servers & workstations

Centralized management dashboard

Annotations

Monitoring and Alerts

Multi-platform remote control

Pros

Customer service and support team are easy to reach and response time is really fast
Interface is really user friendly and easy to use

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Samuel Couturier

Owner

Pixel Global CommunicationInformation Technology & Services, 1-10 employees

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Remote administration to all Network PCs
Application deployment
Inventory
Console capabilities
File Transfer

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Miguel Nuñez

Information Technology Manager

GB Advisors, Inc.Automotive, 201-500 employees

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Cons

Deploying packages with multiple files is a little tedious
Have to use an auto-extract EXE file to copy files

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Verified User

Team Lead in Information Technology

Insurance Company, 501-1000 employees

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Integrations, it would be nice to see it integrate with an aplication like Microsoft SCCM

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Miguel Nuñez

Information Technology Manager

GB Advisors, Inc.Automotive, 201-500 employees

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Alternatives Considered

Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted

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Verified User

Director in Information Technology

Education Management Company, 51-200 employees

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I think NSM does not have a rival when you truly use all of its capabilities. It has the flexibility of an application developed for multiplatform support and allows you to remote control any device at your reach. It has a file transfer feature that truly works and a complete system inventory in which you can set up smart alerts, voice, and chat capabilities to connect with the affected user.

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Miguel Nuñez

Information Technology Manager

GB Advisors, Inc.Automotive, 201-500 employees

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Return on Investment

Real time saver having everything integrated in one platform, from patching to remote access
Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out

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Samuel Couturier

Owner

Pixel Global CommunicationInformation Technology & Services, 1-10 employees

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NSM allowed us to quickly update our core applications to minimize downtime.
NSM allowed us to perform better and faster support to our end users.
NSM allowed us to perform complex tasks remotely.

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Miguel Nuñez

Information Technology Manager

GB Advisors, Inc.Automotive, 201-500 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$1*

* per managed endpoint per month

Action1 Cloud Remote Monitoring and Management Solution Editions & Modules

Edition

Fully-functional Free Edition	$0¹
All Features — Paid	$1²

up to 50 endpoints
per endpoint per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

NetSupport Manager Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Action1 Cloud Remote Monitoring and Management Solution

NetSupport Manager

Action1 Cloud Remote Monitoring and Management Solution vs NetSupport Manager