Action1 RMM vs NetSupport Manager

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.

• Customer service and support team are easy to reach and response time is really fast
• Interface is really user friendly and easy to use

• It's a robust corporate remote support tool for admin.
• Admin can deploy an installation in the background without knowing a client.
• For those who frequently forget their password, you can access it in glimpse & take total control of it.

• Would appreciate two factor authentication via Google Authenticator or a similar app.

• The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.

Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.

I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.

• ROI = Time saved for us.
• The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.

• It allow's us to update apps instantly
• It gives user quick response to overcome headache issues
• It's saves crucial time from both ends