Action1 vs. Apple Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.8 out of 10
N/A
Action1 supports patch management with a scalable platform configurable in 5 minutes. It integrates real-time vulnerability assessment and automated remediation for third-party software and OS, peer-to-peer patch distribution, and IT ecosystem integrations, to ensure continuous patch compliance, and to reduce ransomware and security risks . Action1 is certified for SOC 2/ISO 27001 and is used by enterprises to manage endpoints globally. The company was founded by…N/A
Apple Remote Desktop
Score 8.2 out of 10
N/A
Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.N/A
Pricing
Action1Apple Remote Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Action1Apple Remote Desktop
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
Action1Apple Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
Apple Remote Desktop
8.0
25 Ratings
3% below category average
Screen sharing00 Ratings8.925 Ratings
File transfer00 Ratings9.024 Ratings
Instant message00 Ratings9.320 Ratings
Secure remote access with Smart Card authentication00 Ratings8.53 Ratings
Access to sleeping/powered-off computers00 Ratings7.219 Ratings
Over-the-Internet remote session00 Ratings9.019 Ratings
Initiate remote control from mobile00 Ratings7.06 Ratings
Remote management of servers & workstations00 Ratings8.421 Ratings
Remote Active Directory® management00 Ratings7.08 Ratings
Centralized management dashboard00 Ratings8.516 Ratings
Session record00 Ratings7.39 Ratings
Annotations00 Ratings7.05 Ratings
Monitoring and Alerts00 Ratings8.312 Ratings
Multi-platform remote control00 Ratings6.37 Ratings
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Action1Apple Remote Desktop
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Score 9.1 out of 10
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User Ratings
Action1Apple Remote Desktop
Likelihood to Recommend
10.0
(7 ratings)
8.4
(25 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
9.0
(4 ratings)
Support Rating
-
(0 ratings)
10.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
Action1Apple Remote Desktop
Likelihood to Recommend
Action1
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
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Apple
For a small deployment of macOS, I can see where Apple Remote Desktop could suffice. I can see where a company that is strapped for cash could benefit from a knowledgeable employee using it to automate some tasks. I am not comfortable giving an estimate number-wise. For a large deployment of macOS or iOS, this would be a very inappropriate tool. There are far too many obstacles for an app like Apple Remote Desktop to successfully manage a large fleet of macOS computers or really any number of iOS devices. You simply need an MDM solution in this day and age. This will become increasingly necessary, even in small numbers, but MDM providers have started to provide solutions for customers in these situations.
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Pros
Action1
  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
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Apple
  • Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
  • Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
  • Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
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Cons
Action1
  • I wish the remote connection has a file transfer feature.
  • I hope Action1 will implement DLP and Secure Web Gateway features in the future.
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Apple
  • I would like to see more included Unix scrips that can be pushed to clients.
  • Inclusion of a way to remote control or screen share with Windows machines would be useful, as I manage a handful of Windows machines. While this would be possible using VNC on the Windows machines, including the ability to connect using Windows terminal connections would be awesome, for me.
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Likelihood to Renew
Action1
No answers on this topic
Apple
We use it on a daily basis and works well in our environment and could see how other Apple owned organizations would benefit.
Read full review
Usability
Action1
No answers on this topic
Apple
The user interface is amazing. You don't have to dig in to look for options. It's not overwhelming and yet a powerful utility.
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Support Rating
Action1
No answers on this topic
Apple
Apple support is great.
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Implementation Rating
Action1
No answers on this topic
Apple
Very quick and easy install with no real issues
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Alternatives Considered
Action1
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Read full review
Apple
I use TeamViewer with users who are having trouble connecting to the VPN. I think TeamViewer is a good alternative when ARD isn't working. However supporting the number of users we support, TeamViewer can come with a pretty hefty price tag.
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Return on Investment
Action1
  • ROI = Time saved for us.
  • The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices.
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Apple
  • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
  • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
  • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
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ScreenShots

Action1 Screenshots

Screenshot of Action1 DashboardScreenshot of Action1 Patch ManagementScreenshot of Action1 Software DeploymentScreenshot of Action1 Endpoint ManagementScreenshot of Action1 Vulnerabilities ViewScreenshot of Action1 Vulnerabilities Remediation