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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Tungsten Power PDF

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    Tungsten Power PDF (formerly Kofax) is an easy-to-use, secure and inexpensive solution to manage PDFs for businesses and individuals. Benefits: Ease of Use: Works like Office desktop products, so it's easier to learn Compatibility: Works across devices and platforms, share documents in a storage cloud …

    $129

    one-time fee per license

    Pricing
    Adobe Acrobat SignDocuSignTungsten Power PDF
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Power PDF Standard
    $129
    one-time fee per license
    Power PDF for Mac
    $129
    one-time fee per license
    Power PDF Advanced
    $179
    one-time fee per license
    Power PDF Business
    Get a Quote: Subscription and Perpetual available
    per year per seat
    Offerings
    Pricing Offerings
    Adobe Acrobat SignDocuSignTungsten Power PDF
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup Fee$34.99 license per monthNo setup feeNo setup fee
    Additional Details——Desktop licenses are buy once, own forever. No subscription fees. Business server licenses are term-based or perpetual with optional maintenance & support contract. Volume and upgrade discounts available.
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignDocuSignTungsten Power PDF
    Considered Multiple Products
    Adobe
    Chose Adobe Acrobat Sign
    I chose Acrobat Sign over DocuSign based on cost. Having used DocuSign previously, it would have been worth the extra money to stay with them. PandaDoc seemed straightforward and cost-effective, but I wanted to use a brand that would have wider recognition.
    Incentivized
    Chose Adobe Acrobat Sign
    DocuSign is a little more user-friendly and more updated that Adobe Acrobat Sign. Ultimately, we made the switch to Adobe due to their product offerings. By choosing Adobe, we can utilize other platforms within the suite that allow us to further edit documents. Which provides …
    Incentivized
    Chose Adobe Acrobat Sign
    We were thinking about using DocuSign because it integrates with our HCM system, but it was so astronomically expensive that we couldn't justify the purchase.
    Incentivized
    Chose Adobe Acrobat Sign
    We did not evaluate any other products since we were already using Creative Cloud and specifically Acrobat, however I have received DocuSign files from vendors for signature.
    Incentivized
    Chose Adobe Acrobat Sign
    Using DocuSign for years and then Adobe Acrobat Sign, the decision to try PandaDoc was a surprise but they quickly captured our teams interest and eventually our business. The analytics, drag and drop features for template creation and the ability to modify documents on the fly …
    Incentivized
    Chose Adobe Acrobat Sign
    The biggest difference in why we chose Adobe was because of the pricing structure. DocuSign has a "envelope" cost and you pay for certain amounts of envelopes. However, if you send more envelopes than you have paid for, either you have to a pay a premium or extend your contract …
    Incentivized
    Chose Adobe Acrobat Sign
    I feel Adobe Acrobat Sign holds their own to the DocuSign brand. I see more organizations using DocuSign, but feel I can easily use the toolset that Adobe Acrobat Sign offers. I really like the signature tracking feature that Adobe Acrobat Sign offers and combined with the …
    Incentivized
    Chose Adobe Acrobat Sign
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for …
    Incentivized
    Chose Adobe Acrobat Sign
    i am not a person selected Acrobat Sign as our company solution. i use both Acrobat Sign and DocuSign as end user. I am not comparing both feature but as end user, i think Adobe Acrobat Sign is easier to use since some menu on DocuSign is strange translation when i choose …
    Incentivized
    Chose Adobe Acrobat Sign
    I have prior experience at a previous company with DocuSign, and while that platform may provide a smaller set of features & functionality, it is also more intuitive for first-time users.
    Incentivized
    Chose Adobe Acrobat Sign
    Both Adobe Acrobat Sign and DocuSign are prominent e-signature solutions on the market. Adobe Acrobat Sign has much better integration with other Adobe Suite products such as Adobe Acrobat and Adobe Creative Cloud which are also used at Uniper. It also has a more user-friendly …
    Incentivized
    Chose Adobe Acrobat Sign
    For me, DocuSign is used when a standard form is already in play - nothing needs to be changed and it's a part of a larger template. Adobe Sign however is always used for forms which are unique to a client's particular situation, needs to be edited, or created from scratch. …
    Incentivized
    Chose Adobe Acrobat Sign
    We are using both DocuSign and Adobe Sign. Both solutions are very valid for our scope, the replacement of manual process with electronic workflow. I think that if you must choose between DocuSign and Adobe Sign you have to look at the price (every month it changes or there …
    Incentivized
    Chose Adobe Acrobat Sign
    We also use DocuSign but it is more expensive with a per-envelope cost associated with it. While it has a great many features, it is not truly cost-effective.
    Incentivized
    Chose Adobe Acrobat Sign
    Better integrates with our other systems, and allows employees to use it easier along other applications. We already use lots of adobe products so the decision was based heavily on that. I think Adobe Acrobat Sign can be a little clunky at times, but once a user has been …
    Incentivized
    Chose Adobe Acrobat Sign
    I like that its incorporated WITH ALL Adobe products so I can create a PDF or edit one and attach my signature RIGHT there or send it off for signature all in one go.
    Incentivized
    Chose Adobe Acrobat Sign
    We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package.
    Incentivized
    Chose Adobe Acrobat Sign
    There is a file size limit of 5MB.
    Incentivized
    Chose Adobe Acrobat Sign
    Adobe Acrobat Sign is simple to use, streamlines document creation, and makes documents look better. It allows users to customize fields, set required and optional fields, and quickly generate web forms and PDFs. Templates can be saved to make sending the same document to many …
    Incentivized
    Chose Adobe Acrobat Sign
    Adobe is fully integrated with other Adobe products that the company uses already.
    Incentivized
    Chose Adobe Acrobat Sign
    My benefits and frustrations with signing platforms are the same. Ease the preparation of documents or make template creation more intuitive, and this would be a big improvement on any e-signature product. I was not part of the selection process, but I'm sure Adobe brand …
    Incentivized
    Chose Adobe Acrobat Sign
    Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary …
    Incentivized
    Chose Adobe Acrobat Sign
    head to head, pretty much the same product, just where your volume for pricing kicks in
    Incentivized
    Chose Adobe Acrobat Sign
    Adobe Acrobat Sign is convenient if you need someone to sign documents but they don't have access to a printer. If you need to track timestamps or signatures, it works well for that, too. Adobe Acrobat Sign allows you to digitally sign and send documents without ever needing a …
    Incentivized
    DocuSign
    Chose DocuSign
    Very similar but did not have the backing of SAP SuccessFactors in terms of Integration. The Developer Environment allowed us to test and practice on very easily compared to Adobe Acrobat Sign. Both products can be connected to via Microsoft Power Platform to aid automation …
    Incentivized
    Chose DocuSign
    Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
    Incentivized
    Chose DocuSign
    I don't think I've seen anything like DocuSign in the market. Well I think now Acrobat has a product similar to it, but it's not exactly same people can use it to sign. But it has come recently, not a long back. DocuSign has been in the market since long, so it still has the …
    Incentivized
    Chose DocuSign
    Adobe was not a good experience despite the lower cost. Constant crashing, slow to load and a simple feature like copy and pasting the same fields across pages was non existent. Our team celebrated the decision to move back to Docusign from Adobesign. We have never looked back …
    Incentivized
    Chose DocuSign
    I actually have both. Docusign has better features. SignNow was a little cheaper so I kept them.
    Incentivized
    Chose DocuSign
    I prefer DocuSign to Adobe Sign because of the workflow process. To me, DocuSign flows much easier and the interface is easier for me to locate the things I need. I also appreciate the templates that DocuSign allowed, especially because Egnyte had a direct integration with …
    Incentivized
    Chose DocuSign
    When viewing other competing products they didn't have the superior functionality that DocuSign had, nor the admin control. However, it should be noted that since making the selection, competing products have greatly improved.
    Incentivized
    Chose DocuSign
    I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for …
    Incentivized
    Chose DocuSign
    DocuSign is the one we went with because of the majority of people who use it regularly. It's the first one that comes to mind when you think of electronic signatures. We do use AdobeSign with our HR platform because that is the one that is integrated with it, but standalone …
    Incentivized
    Chose DocuSign
    Adobe Sign has closed the gap between it and DocuSign in recent years. I still think DocuSign outclasses Adobe's offering in ease of use, and it makes less sense to go with Adobe Sign unless you are already steeped in the Adobe Creative Cloud ecosystem (e.g., Adobe Acrobat, …
    Incentivized
    Chose DocuSign
    Adobe Sign makes it harder to edit documents unless you have upgraded administrative accounts. It’s also harder to go in and cancel Adobe Sign documents.
    Incentivized
    Chose DocuSign
    We prefer DocuSign to Adobe Sign and HelloSign for its name recognition (important to those working with us), preferred interface, and ease of use, and safety. After exploring all three, DocuSign was the clear winner.
    Incentivized
    Chose DocuSign
    We switched from DocuSign to Adobe Sign after two years of DocuSign use. Other branches of our business still use and prefer DocuSign.
    Incentivized
    Chose DocuSign
    DocuSign is the system with the easiest way to add and remove fields. For most situations, you will have a template so you don't need to keep adding and removing fields. When those situations do come up, it's easy for DocuSign. For those other ones you need to go through a …
    Incentivized
    Chose DocuSign
    DocuSign is like Salesforce for CRM's. It just made sense as we were scaling as an organization and moving and adding new technology to our stacks. We really like Adobe Sign as a close second, but for what we were doing, DocuSign came back as a more professional sales org and …
    Incentivized
    Chose DocuSign
    DocuSign seems to be a bit more of a user-friendly platform to work through. At the end of the digital signature, platforms are mostly the same as they accomplish one goal, get a contract signed safely and securely much sooner than if you were to get a physical signature. Adobe …
    Incentivized
    Chose DocuSign
    Adobe Sign is a good solution as well yet it lacks some of the functionality DocuSign offers. I also find DocuSign just a bit easier to use, or maybe I just prefer the UI.
    Incentivized
    Chose DocuSign
    I briefly used Adobe EchoSign briefly during a past job and was not a huge fan of the step by step functionality. The process never seemed sensible and I was never fully confident when submitting documentation to clients. DocuSign was established in my next role and I can truly …
    Incentivized
    Chose DocuSign
    More affordable and user-friendly.
    Incentivized
    Chose DocuSign
    We focused a lot on possibly doing this through OnBase natively. However there are a lot of things to consider such as security of the documents getting to and from the customer. DocuSign is able to act as a middle man, so that all you have to worry about is getting the …
    Incentivized
    Chose DocuSign
    I think both products do the same thing well.
    Incentivized
    Chose DocuSign
    We actually started with Adobe EchoSign and it did not work for us at all. When we were in the sales process they said it could do everything we were asking and showed us some of it but just stated it could do other things (our bad on not making them show us those things as …
    Incentivized
    Chose DocuSign
    I looked at EchoSign. At the time, EchoSign had not yet been acquired by Adobe. I did not do a thorough evaluation of EchoSign. I went with DocuSign, the clear leader at the time.
    Tungsten Automation formerly Kofax
    Chose Tungsten Power PDF
    Kofax Power PDF is the only application that has all of the features I need in one place. I still use DocHub/DocuSign for simple documents that don't require a lot of form filling but Kofax Power PDF is always my first choice for working with anything above that. The Form Typer …
    Incentivized
    Chose Tungsten Power PDF
    Again. The ease of use.
    Incentivized
    Chose Tungsten Power PDF
    Adobe and others focus on SaaS and subscriptions. I like that Power PDF is a one-time fee. Adobe offers many things I don't need, like Photoshop's AI features. Power PDF is perfect for handling PDFs, which is how I use it.
    Incentivized
    Chose Tungsten Power PDF
    For my purposes, it is a lot better than Adobe Acrobat across the board. Signing PDFs in Tungsten Power PDF are easier than in Adobe and the conversion is a lot better than in Adobe. I bought a copy of Tungsten Power PDF for my own personal use instead of the Adobe Suite that …
    Incentivized
    Chose Tungsten Power PDF
    I have used Iris Scan and HP Smart, but they are only a scanner. Kofax does so much more.
    Incentivized
    Chose Tungsten Power PDF
    Monthly fees are a huge detractor and Kofax being a one-time purchase makes it easy to decide.
    Incentivized
    Chose Tungsten Power PDF
    It is much easier and less expensive. Why would anyone use other programs?
    Incentivized
    Chose Tungsten Power PDF
    We preferred Kofax as it is a one-time license we can use forever, instead of an ongoing monthly fee.
    Incentivized
    Chose Tungsten Power PDF
    It has all of the same features for a fraction of the price. I was getting tired of watching monthly subscription fees stack up and this was a one-time payment and I’m done. I’m able to edit documents quickly and get started on other things. I would recommend this to anyone …
    Incentivized
    Chose Tungsten Power PDF
    It was a company decision to use Kofax over the other types of software so I didn't really have a hand in it. However, I would still use it over Adobe because of Kofax's easy to understand interface and ability to manipulate documents well. However, you can use Adobe to ask …
    Incentivized
    Chose Tungsten Power PDF
    Easy to use, much cheaper.
    Incentivized
    Chose Tungsten Power PDF
    Adobe, pdfpro, for phone apps noteability sodapdf
    Incentivized
    Chose Tungsten Power PDF
    I have never used another PDF tool to this degree.
    Incentivized
    Chose Tungsten Power PDF
    Better pricing and more features than Adobe.
    Incentivized
    Chose Tungsten Power PDF
    There's no comparison of Power PDF with any other.
    Incentivized
    Chose Tungsten Power PDF
    Foxit seem to be a bit more user friendly when it comes to document editing and speed is a little faster.
    However it can't match to Power PDF in its power of characters/numbers recognition when it comes to converting documents to Excel.
    Incentivized
    Chose Tungsten Power PDF
    I believe that if I can ever figure out Kofax it will be the better, more useful product, but for now I need to stick with Adobe.
    Incentivized
    Chose Tungsten Power PDF
    We did use Adobe Acrobat (both free versions and paid) in the past but found it to be clunky and expensive to get the functionality we needed whereas Power PDF has tools built right in without having to pay more for add-ons.

    We use Acronis True Image as our trusted backup and …
    Incentivized
    Chose Tungsten Power PDF
    Kofax Power PDF (formerly Nuance) is superior to Acrobat Reader in that it loads faster and it is a full service PDF editing and creation product.
    I am unsure, though, how it compares to Adobe Sign; while I have accessed Sign to complete signing documents online through the …
    Incentivized
    Chose Tungsten Power PDF
    I find Adobe products to be unhelpfully expensive for smaller business and non-business use. I don't find that Adobe products have as many options available in one product (you have to spread across other applications they offer to be able to do everything, which takes more …
    Incentivized
    Chose Tungsten Power PDF
    Compared to online PDF editors, [Kofax Power PDF (formerly Nuance Power PDF)] Advanced is much easier to use and more robust.

    Compared to Adobe Acrobat DC, Power PDF Advanced is not as intuitive and has a few missing functions, however price was a major consideration when …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    177 Answers
    85%
    Would buy again
    79 Answers
    98%
    Would buy again
    609 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    150 Answers
    84%
    Delivers good value for the price
    66 Answers
    99%
    Delivers good value for the price
    599 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    175 Answers
    88%
    Happy with the feature set
    82 Answers
    97%
    Happy with the feature set
    607 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    83%
    Lived up to sales and marketing promises
    62 Answers
    96%
    Lived up to sales and marketing promises
    545 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    133 Answers
    87%
    Implementation went as expected
    67 Answers
    97%
    Implementation went as expected
    577 Answers
    Features
    Adobe Acrobat SignDocuSignTungsten Power PDF
    PDF Editors
    Comparison of PDF Editors features of Adobe Acrobat Sign and DocuSign and Tungsten Power PDF
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    DocuSign
    -
    Ratings
    Tungsten Power PDF
    9.1
    52 Ratings
    5% above category average
    Edit Text and Images00 Ratings00 Ratings8.150 Ratings
    Merge or Split PDFs00 Ratings00 Ratings9.952 Ratings
    Add Annotations00 Ratings00 Ratings9.447 Ratings
    Text Recognition (OCR)00 Ratings00 Ratings8.043 Ratings
    Page Management00 Ratings00 Ratings8.445 Ratings
    Form Creation and Editing00 Ratings00 Ratings8.942 Ratings
    Secure PDFs00 Ratings00 Ratings9.940 Ratings
    Convert to Different Formats00 Ratings00 Ratings9.647 Ratings
    Comment and Review Tools00 Ratings00 Ratings9.346 Ratings
    Undo and Redo Actions00 Ratings00 Ratings9.747 Ratings
    Best Alternatives
    Adobe Acrobat SignDocuSignTungsten Power PDF
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Foxit PDF Editor
    Score8.4 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    PDF Xchange Viewer and Editor
    Score9.3 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Conga Sign
    Score8.7 out of 10
    Adobe Acrobat Reader
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignDocuSignTungsten Power PDF
    Likelihood to Recommend
    2.9
    (228 ratings)
    9.0
    (161 ratings)
    9.5
    (623 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    7.0
    (12 ratings)
    9.2
    (112 ratings)
    Usability
    1.8
    (194 ratings)
    8.5
    (19 ratings)
    8.2
    (47 ratings)
    Availability
    9.0
    (5 ratings)
    10.0
    (3 ratings)
    9.1
    (13 ratings)
    Performance
    9.0
    (4 ratings)
    10.0
    (2 ratings)
    9.1
    (13 ratings)
    Support Rating
    7.3
    (164 ratings)
    10.0
    (46 ratings)
    9.7
    (443 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    3.6
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    10.0
    (5 ratings)
    9.1
    (33 ratings)
    Configurability
    9.0
    (3 ratings)
    -
    (0 ratings)
    9.1
    (9 ratings)
    Ease of integration
    5.0
    (2 ratings)
    -
    (0 ratings)
    9.1
    (10 ratings)
    Product Scalability
    8.0
    (3 ratings)
    10.0
    (1 ratings)
    9.1
    (12 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    9.1
    (7 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    9.1
    (7 ratings)
    User Testimonials
    Adobe Acrobat SignDocuSignTungsten Power PDF
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF has been very helpful when needing to perform quality control on scanned documents. It has allowed me to check if the quality of the document is up to records management standards and make minor edits to fix small errors. It has also been helpful removing specific names from documents for privacy reasons. I have found it to be less helpful when dealing with primarily image-based PDFs, as there is limited image-editing capabilities.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • No bloatware or unnecessary features, obnoxious update requests, or really anything that would stop you from doing what you need to do - read/edit a PDF. This is the major advantage over many competitors.
    • Opens fast, with intuitive navigation and features; great for reading and annotating PDFs. Exporting and rearranging pages is also very smooth.
    • Signing is a little unintuitive, but I believe it is reasonably done here.
    • The PDF is not a file type that is intended to be directly edited. Thus, all PDF editors are clunky. This is no different, but simple tasks like adding text on top of the document, adding comments, or highlighting are relatively smooth.
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Filling in your own signature in PDF Forms is hard to understand and needs more features (such as uploading your own signature as a PNG, etc.).
    • Creating your own formula and understanding field names, logic, values, etc., is quite hard; it is NOT intuitive at all. Needs to be improved!
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Tungsten Power PDF is easy to use, the staff all like it, and there are no issues with it on any level. It is a more cost-effective solution to our PDF needs than other products currently available on the market. This product works as intended and it fits our business needs perfectly.
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    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
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    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
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    Tungsten Automation formerly Kofax
    It is fast and easy to get the hang of. It really didn't take a lot of effort to learn how to use this program and I appreciated that it was pretty "plug and play" and there wasn't a long learning curve.
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    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
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    Tungsten Automation formerly Kofax
    Other that a PDF partially disappearing if left up for a long period of time - no issues. (If you close it and reopen it, it is all there. We have some PDFs that are 400-600 pages long.)
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    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
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    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
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    Tungsten Automation formerly Kofax
    Pages nearly always load at the expected rapid speed. Some documents that print quickly from Adobe Reader print much more slowly from Power PDF. I have never generated a report - that's a feature I didn't know existed until now and do not know what it's for
    Incentivized
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    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
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    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
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    Tungsten Automation formerly Kofax
    I have contacted support a total of three times; once for installation support, twice for software support. I received contact back on my requests within four hours each time. Support was professional and supportive and quickly answered my questions/resolved my issues. I also emailed support a separate time to suggest software upgrades and receive a personal response within 24 hours. Very appreciative.
    Incentivized
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    In-Person Training
    Adobe
    No answers on this topic
    DocuSign
    No answers on this topic
    Tungsten Automation formerly Kofax
    I got an overview of the product from my predecessor who was about to retire from the job I now hold. He did not go into very many of the features and probably only knew about the ones he used most frequently.
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    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
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    Tungsten Automation formerly Kofax
    We watched the training videos and tested out the features and functionality side by side. Some features are not used on a regular basis is it is convenient to go back and review training on that particular functionality when needed.
    Incentivized
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    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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    Tungsten Automation formerly Kofax
    Easy and quick, with no problems or support needed. Worked as intended right out of the box. E-signing was the only area that implementation was dificult and required support
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    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
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    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
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    Tungsten Automation formerly Kofax
    In my opinion, there is no comparison. Tungsten Power PDF is by far so much better than AA. And for the cost? Tungsten Power PDF is a one time charge, AA charges monthly and is much more costly! I always recommend Tungsten Power PDF!
    Incentivized
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    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
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    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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    Tungsten Automation formerly Kofax
    Not really familiar since I'm the only person who uses it. But in the past it has been my understanding that Power PDF was offered only on a single-license basis, so it's been expensive for me to use it at home and at work because I had to pay for it on my own. In my current position management supports it so I at least only have to pay for it once.
    Incentivized
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    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
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    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
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    Tungsten Automation formerly Kofax
    • I save hundreds every month by not sending documents to outside editors.
    • On a monthly basis, I have received files that would be very limited in use, but the PDF software allows me to work with them, saving hours of human power otherwise wasted.
    • The software is worth the money, but it can be more competitively priced.
    Incentivized
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    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Tungsten Power PDF Screenshots

    Screenshot of the PDF Create Assistant, which can be used to create multiple PDFs at the same time from a variety of source formats. Create individual PDFs, or combine into one PDF package.Screenshot of PDF Profiles that can be created to apply commonly desired settings to new PDF documents created in Power PDF.Screenshot of the application's color, changed from purple to blue, light gray or dark gray.Screenshot of some lightweight document automation that can also be achieved with the Watched Folder and Sequence features.Screenshot of where packages can be signed with pre built templates using Kofax Sign Doc or other integrating e-signersScreenshot of PDFs that can be navigated with a thumbnail view