What users are saying about
58 Ratings
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Score 7.8 out of 101
4 Ratings
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Score 3 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Bitrix Site Manager

No answer on this topic is available.

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Bitrix Site Manager
WYSIWYG email editor
Adobe Business Catalyst
2.5
Bitrix Site Manager
Dynamic content
Adobe Business Catalyst
9.0
Bitrix Site Manager
Ability to test dynamic content
Adobe Business Catalyst
7.6
Bitrix Site Manager
Landing pages
Adobe Business Catalyst
6.7
Bitrix Site Manager
A/B testing
Adobe Business Catalyst
7.0
Bitrix Site Manager
Mobile optimization
Adobe Business Catalyst
8.0
Bitrix Site Manager
Email deliverability
Adobe Business Catalyst
8.1
Bitrix Site Manager
List management
Adobe Business Catalyst
3.2
Bitrix Site Manager
Triggered drip sequences
Adobe Business Catalyst
6.8
Bitrix Site Manager

Lead Management

Adobe Business Catalyst
1.8
Bitrix Site Manager
Lead nurturing
Adobe Business Catalyst
1.8
Bitrix Site Manager
Lead scoring and grading
Adobe Business Catalyst
2.2
Bitrix Site Manager
Data quality management
Adobe Business Catalyst
1.5
Bitrix Site Manager
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Bitrix Site Manager

Campaign Management

Adobe Business Catalyst
2.4
Bitrix Site Manager
Calendaring
Adobe Business Catalyst
2.5
Bitrix Site Manager
Event/webinar marketing
Adobe Business Catalyst
2.3
Bitrix Site Manager

Social Media Marketing

Adobe Business Catalyst
8.2
Bitrix Site Manager
Social sharing and campaigns
Adobe Business Catalyst
7.8
Bitrix Site Manager
Social profile integration
Adobe Business Catalyst
8.6
Bitrix Site Manager

Reporting & Analytics

Adobe Business Catalyst
7.1
Bitrix Site Manager
Dashboards
Adobe Business Catalyst
8.0
Bitrix Site Manager
Standard reports
Adobe Business Catalyst
7.1
Bitrix Site Manager
Custom reports
Adobe Business Catalyst
6.1
Bitrix Site Manager

Platform & Infrastructure

Adobe Business Catalyst
6.4
Bitrix Site Manager
API
Adobe Business Catalyst
7.1
Bitrix Site Manager
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Bitrix Site Manager
Customizability
Adobe Business Catalyst
6.0
Bitrix Site Manager
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Bitrix Site Manager

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Bitrix is well structured CMS.
  • It provides rich integration with social media.
  • Available modules are mature and well tested.
Muhammad Yaseen profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • BITRIX does not provide multilingual features to the user-defined contents, although Bitrix does provide multilingual capabilities on system UI specific stuff. For example if our site is publishing company news then BITRIX does not provide an out of the box feature to implement this in different languages.
Muhammad Yaseen profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
Bitrix Site Manager7.0
Based on 1 answer
Mostly good support, but some times i got response late so overall good.Good options with Ajax load of contents with different URL in browser.Similar and better modules to show different contents.Good options for advertising contents.
Muhammad Yaseen profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
I have developed some small web sites in Joomla but the problem is that these kinds of CMS platforms are very easily hackable.
Muhammad Yaseen profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Well you can't really beat consistency throughout an entire family of programs. Adobe in pretty much uncontested in this arena.
  • If you are a designer, you will need these programs at some point. It is a depressing fact, but Adobe has the absolute monopoly in the business. If it is any consolation, they make excellent programs.
No photo available
  • Bitrix Site Manager provides an out of the box way to publish contents on a search engine friendly URL. In this way, site contents more easily crawlable by different search engines.
Muhammad Yaseen profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Bitrix Site Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details