What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

CommonSpot

4 Ratings
Score 7 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

CommonSpot

Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
CommonSpot
WYSIWYG email editor
Adobe Business Catalyst
2.7
CommonSpot
Dynamic content
Adobe Business Catalyst
8.9
CommonSpot
Ability to test dynamic content
Adobe Business Catalyst
7.3
CommonSpot
Landing pages
Adobe Business Catalyst
6.6
CommonSpot
A/B testing
Adobe Business Catalyst
7.0
CommonSpot
Mobile optimization
Adobe Business Catalyst
8.0
CommonSpot
Email deliverability
Adobe Business Catalyst
8.2
CommonSpot
List management
Adobe Business Catalyst
3.3
CommonSpot
Triggered drip sequences
Adobe Business Catalyst
6.8
CommonSpot

Lead Management

Adobe Business Catalyst
1.9
CommonSpot
Lead nurturing
Adobe Business Catalyst
1.9
CommonSpot
Lead scoring and grading
Adobe Business Catalyst
2.3
CommonSpot
Data quality management
Adobe Business Catalyst
1.5
CommonSpot
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
CommonSpot

Campaign Management

Adobe Business Catalyst
2.5
CommonSpot
Calendaring
Adobe Business Catalyst
2.6
CommonSpot
Event/webinar marketing
Adobe Business Catalyst
2.4
CommonSpot

Social Media Marketing

Adobe Business Catalyst
8.2
CommonSpot
Social sharing and campaigns
Adobe Business Catalyst
7.8
CommonSpot
Social profile integration
Adobe Business Catalyst
8.6
CommonSpot

Reporting & Analytics

Adobe Business Catalyst
7.1
CommonSpot
Dashboards
Adobe Business Catalyst
8.1
CommonSpot
Standard reports
Adobe Business Catalyst
7.1
CommonSpot
Custom reports
Adobe Business Catalyst
6.2
CommonSpot

Platform & Infrastructure

Adobe Business Catalyst
6.3
CommonSpot
API
Adobe Business Catalyst
6.6
CommonSpot
Role-based workflow & approvals
Adobe Business Catalyst
7.1
CommonSpot
Customizability
Adobe Business Catalyst
6.1
CommonSpot
Integration with Salesforce.com
Adobe Business Catalyst
5.5
CommonSpot

Security

Adobe Business Catalyst
CommonSpot
7.0
Role-based user permissions
Adobe Business Catalyst
CommonSpot
7.0

Web Content Creation

Adobe Business Catalyst
CommonSpot
6.3
Code quality / cleanliness
Adobe Business Catalyst
CommonSpot
6.0
Admin section
Adobe Business Catalyst
CommonSpot
6.5
Page templates
Adobe Business Catalyst
CommonSpot
7.0
Library of website themes
Adobe Business Catalyst
CommonSpot
7.0
Publishing workflow
Adobe Business Catalyst
CommonSpot
7.0
Form generator
Adobe Business Catalyst
CommonSpot
4.0

Web Content Management

Adobe Business Catalyst
CommonSpot
7.7
Content taxonomy
Adobe Business Catalyst
CommonSpot
7.5
SEO support
Adobe Business Catalyst
CommonSpot
7.0
Bulk management
Adobe Business Catalyst
CommonSpot
8.0
Availability / breadth of extensions
Adobe Business Catalyst
CommonSpot
7.0
Community / comment management
Adobe Business Catalyst
CommonSpot
9.0

Pros

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo
  • CommonSpot allows any person with basic web abilities to edit and maintain sites.
  • CommonSpot allows anyone with basic web abilities to focus on content management and to not be consumed with the complexities of HTML .
  • My organization's marketers are able to optimize digital content and email campaigns across all web channels especially social media.
No photo available

Cons

  • I wish tech support would address issues with scripts, style sheets.
  • It would be very helpful if B.C. partners were notified about improvements, maintenance schedule, etc. instead of spending time researching.
Nancy Sheridan profile photo
  • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
  • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
  • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
CommonSpot8.0
Based on 1 answer
I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.
No photo available

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Complete reporting connecting dollars spent on marketing to dollars earned as revenue
  • Faster turn-around on ideas into market-ready content
  • Better service to clients through greater usability in account management
Kristi Millsap, MBA profile photo
  • Better customer service
  • Improved accountability as it regards tracking the tasks assigned to which employee
  • Improved accountability led to increased employee efficiency
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CommonSpot

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details