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Score 7.8 out of 101
4 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

MicroBiz

Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up).May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
Dave Vandenberg profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
MicroBiz
WYSIWYG email editor
Adobe Business Catalyst
2.5
MicroBiz
Dynamic content
Adobe Business Catalyst
9.0
MicroBiz
Ability to test dynamic content
Adobe Business Catalyst
7.6
MicroBiz
Landing pages
Adobe Business Catalyst
6.7
MicroBiz
A/B testing
Adobe Business Catalyst
7.0
MicroBiz
Mobile optimization
Adobe Business Catalyst
8.0
MicroBiz
Email deliverability
Adobe Business Catalyst
8.1
MicroBiz
List management
Adobe Business Catalyst
3.2
MicroBiz
Triggered drip sequences
Adobe Business Catalyst
6.8
MicroBiz

Lead Management

Adobe Business Catalyst
1.8
MicroBiz
Lead nurturing
Adobe Business Catalyst
1.8
MicroBiz
Lead scoring and grading
Adobe Business Catalyst
2.2
MicroBiz
Data quality management
Adobe Business Catalyst
1.5
MicroBiz
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
MicroBiz

Campaign Management

Adobe Business Catalyst
2.4
MicroBiz
Calendaring
Adobe Business Catalyst
2.5
MicroBiz
Event/webinar marketing
Adobe Business Catalyst
2.3
MicroBiz

Social Media Marketing

Adobe Business Catalyst
8.2
MicroBiz
Social sharing and campaigns
Adobe Business Catalyst
7.8
MicroBiz
Social profile integration
Adobe Business Catalyst
8.6
MicroBiz

Reporting & Analytics

Adobe Business Catalyst
7.1
MicroBiz
Dashboards
Adobe Business Catalyst
8.0
MicroBiz
Standard reports
Adobe Business Catalyst
7.1
MicroBiz
Custom reports
Adobe Business Catalyst
6.1
MicroBiz

Platform & Infrastructure

Adobe Business Catalyst
6.4
MicroBiz
API
Adobe Business Catalyst
7.1
MicroBiz
Role-based workflow & approvals
Adobe Business Catalyst
7.0
MicroBiz
Customizability
Adobe Business Catalyst
6.0
MicroBiz
Integration with Salesforce.com
Adobe Business Catalyst
5.5
MicroBiz

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Ringing up sales (bar code scanning, discounts, returns, holds, voids, split tenders)
  • Inventory management, including matrix products
  • Reporting (it has many filters and settings to help drill into information)
Dave Vandenberg profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • Missing a couple helpful features (such as a free loyalty program)
  • The formatting on some screens is whacky and the font can be small
  • It could be easier to email receipts (need to set this before the transaction)
Dave Vandenberg profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
We looked at several systems. Some POS vendors had really bad reviews (Revel). Others had systems more suitable for other types of retailers such as kioks and quickserve (Square). Some were too complicated or more focused on foreign markets or ecommerce. We took a hard look at Lightspeed, but just liked MicroBiz better (was also cheaper).
Dave Vandenberg profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
  • Synch with QBO allows us to save time manually entering financial data into our accounting system
  • Bar code scanning in both the front end and back end saves time and money
Dave Vandenberg profile photo

Screenshots

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MicroBiz

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$200*
1.  per installation
Additional Pricing Details