What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

MicroBiz

4 Ratings
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

MicroBiz

Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up).May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
Dave Vandenberg profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
MicroBiz
WYSIWYG email editor
Adobe Business Catalyst
2.7
MicroBiz
Dynamic content
Adobe Business Catalyst
8.9
MicroBiz
Ability to test dynamic content
Adobe Business Catalyst
7.3
MicroBiz
Landing pages
Adobe Business Catalyst
6.6
MicroBiz
A/B testing
Adobe Business Catalyst
7.0
MicroBiz
Mobile optimization
Adobe Business Catalyst
8.0
MicroBiz
Email deliverability
Adobe Business Catalyst
8.2
MicroBiz
List management
Adobe Business Catalyst
3.3
MicroBiz
Triggered drip sequences
Adobe Business Catalyst
6.8
MicroBiz

Lead Management

Adobe Business Catalyst
1.9
MicroBiz
Lead nurturing
Adobe Business Catalyst
1.9
MicroBiz
Lead scoring and grading
Adobe Business Catalyst
2.3
MicroBiz
Data quality management
Adobe Business Catalyst
1.5
MicroBiz
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
MicroBiz

Campaign Management

Adobe Business Catalyst
2.5
MicroBiz
Calendaring
Adobe Business Catalyst
2.6
MicroBiz
Event/webinar marketing
Adobe Business Catalyst
2.4
MicroBiz

Social Media Marketing

Adobe Business Catalyst
8.2
MicroBiz
Social sharing and campaigns
Adobe Business Catalyst
7.8
MicroBiz
Social profile integration
Adobe Business Catalyst
8.6
MicroBiz

Reporting & Analytics

Adobe Business Catalyst
7.1
MicroBiz
Dashboards
Adobe Business Catalyst
8.1
MicroBiz
Standard reports
Adobe Business Catalyst
7.1
MicroBiz
Custom reports
Adobe Business Catalyst
6.2
MicroBiz

Platform & Infrastructure

Adobe Business Catalyst
6.3
MicroBiz
API
Adobe Business Catalyst
6.6
MicroBiz
Role-based workflow & approvals
Adobe Business Catalyst
7.1
MicroBiz
Customizability
Adobe Business Catalyst
6.1
MicroBiz
Integration with Salesforce.com
Adobe Business Catalyst
5.5
MicroBiz

Pros

  • Continues to upgrade/improve the platform. Moved hosting to Amazon cloud, a more secure environment. Added B.C. widgets factory to greatly enhance modules used.
  • BC apps are being developed by a third party (bcappstore.com). BC Gurus is a great platform for getting tutorials on how design, coding, and more. And they provide client tutorials.
  • Recent addition of Liquid logic on the server is the closest thing to server side programming on BC.
  • Great tech support.
Nancy Sheridan profile photo
  • Ringing up sales (bar code scanning, discounts, returns, holds, voids, split tenders)
  • Inventory management, including matrix products
  • Reporting (it has many filters and settings to help drill into information)
Dave Vandenberg profile photo

Cons

  • I wish tech support would address issues with scripts, style sheets.
  • It would be very helpful if B.C. partners were notified about improvements, maintenance schedule, etc. instead of spending time researching.
Nancy Sheridan profile photo
  • Missing a couple helpful features (such as a free loyalty program)
  • The formatting on some screens is whacky and the font can be small
  • It could be easier to email receipts (need to set this before the transaction)
Dave Vandenberg profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
We looked at several systems. Some POS vendors had really bad reviews (Revel). Others had systems more suitable for other types of retailers such as kioks and quickserve (Square). Some were too complicated or more focused on foreign markets or ecommerce. We took a hard look at Lightspeed, but just liked MicroBiz better (was also cheaper).
Dave Vandenberg profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
  • Synch with QBO allows us to save time manually entering financial data into our accounting system
  • Bar code scanning in both the front end and back end saves time and money
Dave Vandenberg profile photo

Screenshots

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MicroBiz

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$200*
1.  per installation
Additional Pricing Details