Adobe Business Catalyst (Discontinued) vs. MODX

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.

[MODX is well suited for] all websites, from blogs to corporate sites. It is fast scalable and really good. A small site can be build really fast, and a large site can be made extremely scalable. A website redesign is easy to implement with a new template, without having to redo the content. It got great user groups and users and back-office access can be completely customized.

While ecommerce is possible with some really good plugins I would only use MODX with ecommerce for sites where ecommerce is not the primary role. For pure ecommerce sites rather use a dedicated system like e.g. PrestaShop (i would say the same thing with other ecommerce plugins e.g. WP woo commerce don't do it unless its a site add on.)

• Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
• Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
• Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
• Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.

Incentivized

• Ease of use - the MODX platform is very easy to use for someone who may have limited experience in content management.
• Content blocks - the content blocks within MODX add to the usability and customization of the website being managed.

Incentivized

• Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
• Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.

Incentivized

• The user interface was confusing at times.
• Not a plug and play CMS system.
• The site manager doesn't always run fast.

Incentivized

Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.

It is the CMS we use the most, not because we know it well but because we literally tried many of other CMS and this one did it for us.

However having said we really do not like the one shoe fits all approach. E..g for eCommerce we usually use PrestaShop etc. if a specialized CMS can do a task rather use that.

However for a general CMS [MODX] is hard to beat.

Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.

Incentivized

Great and easy to use for both the coder and the end user. Especially if setup correctly by the coder.

very few issues with availability

Incentivized

We have not had it go down due to bugs etc. especially when comparing it to other cms out there.

Very few issues

Incentivized

Damn its fast. really good page speed out of the box.

The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.

Great community support on slack.

If you have a paid plugin great support also esp from modmore

If you have cloud hosting MODX support is fast and all servers are optimized for MODX

bcgurus.com kiyuco

Incentivized

Pretty easy to do

Incentivized

Good system

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.

Incentivized

The other company that we looked into was WordPress and all of the features that it offered our organization. What MODX offered to us from development to everyday use just made more sense for our organization as a whole. WordPress is still a great CMS platform, just not exactly what we were looking for.

Incentivized

It's easy to build small sites or large sites and there is lots of templating.

Incentivized

Very scalable. e.g. in the [MODX] manager you can manage multiple websites at once without having to login else where. it is very convenient and this way resources and be easily managed and shared.

• As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
• Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
• To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.

Incentivized

• Increased security permissions of the users and freelancers who worked on our website.
• Gave our developers the ability to create any page that they wanted with custom code.
• Hindered our Marketing team's ability to stay on top of our content strategy with changes.

Incentivized