What users are saying about
60 Ratings
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Score 7.9 out of 101
6 Ratings
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Score 9.9 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Overall Business Catalyst is an excellent product especially for smaller agencies and freelancer developers.Helpful resources for BC partners are:
Pauline Kraus profile photo

Titan CMS

Titan CMS works well for our small team of authors and I have heard first hand how companies with hundreds of authors use it too. In years past the software was weak for handling multiple language sites, if this is your need take the time to evaluate how this process works and will integrate with your translation providers. I've had great success using Titan CMS to manage a large product catalog with heavily detailed pages.
Jeanine Hantke profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Titan CMS
WYSIWYG email editor
Adobe Business Catalyst
2.4
Titan CMS
Dynamic content
Adobe Business Catalyst
9.0
Titan CMS
Ability to test dynamic content
Adobe Business Catalyst
7.7
Titan CMS
Landing pages
Adobe Business Catalyst
6.8
Titan CMS
A/B testing
Adobe Business Catalyst
7.0
Titan CMS
Mobile optimization
Adobe Business Catalyst
8.0
Titan CMS
Email deliverability
Adobe Business Catalyst
8.1
Titan CMS
List management
Adobe Business Catalyst
3.1
Titan CMS
Triggered drip sequences
Adobe Business Catalyst
6.8
Titan CMS

Lead Management

Adobe Business Catalyst
1.8
Titan CMS
Lead nurturing
Adobe Business Catalyst
1.7
Titan CMS
Lead scoring and grading
Adobe Business Catalyst
2.2
Titan CMS
Data quality management
Adobe Business Catalyst
1.4
Titan CMS
Automated sales alerts and tasks
Adobe Business Catalyst
1.7
Titan CMS

Campaign Management

Adobe Business Catalyst
2.4
Titan CMS
Calendaring
Adobe Business Catalyst
2.5
Titan CMS
Event/webinar marketing
Adobe Business Catalyst
2.3
Titan CMS

Social Media Marketing

Adobe Business Catalyst
8.2
Titan CMS
Social sharing and campaigns
Adobe Business Catalyst
7.8
Titan CMS
Social profile integration
Adobe Business Catalyst
8.6
Titan CMS

Reporting & Analytics

Adobe Business Catalyst
7.0
Titan CMS
Dashboards
Adobe Business Catalyst
8.0
Titan CMS
Standard reports
Adobe Business Catalyst
7.0
Titan CMS
Custom reports
Adobe Business Catalyst
6.1
Titan CMS

Platform & Infrastructure

Adobe Business Catalyst
6.5
Titan CMS
5.0
API
Adobe Business Catalyst
7.4
Titan CMS
5.0
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Titan CMS
Customizability
Adobe Business Catalyst
6.0
Titan CMS
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Titan CMS
Internationalization / multi-language
Adobe Business Catalyst
Titan CMS
5.0

Security

Adobe Business Catalyst
Titan CMS
9.8
Role-based user permissions
Adobe Business Catalyst
Titan CMS
9.8

Web Content Creation

Adobe Business Catalyst
Titan CMS
8.1
WYSIWYG editor
Adobe Business Catalyst
Titan CMS
7.1
Code quality / cleanliness
Adobe Business Catalyst
Titan CMS
8.9
Admin section
Adobe Business Catalyst
Titan CMS
8.0
Page templates
Adobe Business Catalyst
Titan CMS
9.7
Library of website themes
Adobe Business Catalyst
Titan CMS
3.0
Mobile optimization / responsive design
Adobe Business Catalyst
Titan CMS
9.8
Publishing workflow
Adobe Business Catalyst
Titan CMS
9.8
Form generator
Adobe Business Catalyst
Titan CMS
8.6

Web Content Management

Adobe Business Catalyst
Titan CMS
9.4
Content taxonomy
Adobe Business Catalyst
Titan CMS
9.9
SEO support
Adobe Business Catalyst
Titan CMS
9.7
Bulk management
Adobe Business Catalyst
Titan CMS
9.8
Availability / breadth of extensions
Adobe Business Catalyst
Titan CMS
7.9
Community / comment management
Adobe Business Catalyst
Titan CMS
9.8

Pros

  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
Pauline Kraus profile photo
  • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
  • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
  • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
Jeanine Hantke profile photo

Cons

  • Adding unique page titles and meta descriptions to the blog has been challenging especially relating to tags and the "pages" that are automatically generated for them - we'd like this to be a lot easier
  • In-context editing is kind of cool but is really slow loading and it's difficult for my design team to set this up properly
  • You cannot redirect certain pages that no longer exist, so our clients get dinged in Google Webmaster Tools for pages no longer there - e.g. database-created pages with question marks in the name, .apsx pages and some other funky file types
  • When uploading contacts from an email list, we have to contact Adobe directly to get them to manually "verify" each contact so we can email them - we've already gotten permission from them and don't want to have to email them just to get there permission again to satisfy Adobe
  • When editing a page, it sometimes loses its formatting after saving in the viewer - the changes are still there, it just doesn't display properly. This used to happen on every save and now happens intermittently
Sean Parnell profile photo
  • Adding link analytics to find broken links would be helpful.
  • Overwriting an existing file in a file pile, during initial upload could be made easier. Time spent tracking down an original on your network (outside of Titan) to do it properly is painful.
  • A Training Video Library would be very helpful. Sometimes, just knowing it can be done and a brief visual of the concept is all you need.
Jeanine Hantke profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
Titan CMS10.0
Based on 3 answers
Titan works for our company, there is nothing that it cannot do
No photo available

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Titan CMS9.5
Based on 3 answers
Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
Jeanine Hantke profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Titan CMS10.0
Based on 1 answer
No answer on this topic is available.

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Titan CMS8.0
Based on 2 answers
I give a rating of 9 out of 10 only because sometimes when we call support the problem is fixed for us, but the explanation is vague or none at all. We prefer to know what was done and if possible, if there was something we could have done to prevent needing to call support for it. Not a big deal really.
Jeanine Hantke profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Titan CMS10.0
Based on 1 answer
It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
Jeanine Hantke profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Titan CMS10.0
Based on 1 answer
Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
Jeanine Hantke profile photo

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
I am a super fan of WordPress and would have suggested having our website built within that platform in a heartbeat, however, I began my employment here after the website had already been built within Titan. Essentially, Titan was chosen as our CMS because we needed something that could work in relationship with our CRM, and the Web Development Team needed to be local (within a reasonable distance). Titan and WordPress are very similar in many different ways, and I think that at some point, Titan could be as "smooth" as WordPress, but there are still a few other weaknesses that it needs to overcome
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo
  • Our website prior to using Titan CMS was very similar in terms of the way content was laid out. However, since using Titan, we have been able to add new content to our site in a much quicker fashion.
  • The new website and CMS has certainly helped increase the number of visitors to our site.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Titan CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details