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58 Ratings
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Score 7.8 out of 101
6 Ratings
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Score 9.9 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

I feel that Adobe Business Catalyst (BC) is best suited to small businesses and free lance designers reselling to small businesses. The whole interface is very personal and easy to use from an inexperienced perspective. This makes it a perfect platform for small business websites or even portfolio websites. Its lack of different server side protocols and languages makes it perfect for the small scale web implementation.
Dan Butler profile photo

Titan CMS

Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Titan CMS
WYSIWYG email editor
Adobe Business Catalyst
2.5
Titan CMS
Dynamic content
Adobe Business Catalyst
9.0
Titan CMS
Ability to test dynamic content
Adobe Business Catalyst
7.6
Titan CMS
Landing pages
Adobe Business Catalyst
6.7
Titan CMS
A/B testing
Adobe Business Catalyst
7.0
Titan CMS
Mobile optimization
Adobe Business Catalyst
8.0
Titan CMS
Email deliverability
Adobe Business Catalyst
8.1
Titan CMS
List management
Adobe Business Catalyst
3.2
Titan CMS
Triggered drip sequences
Adobe Business Catalyst
6.8
Titan CMS

Lead Management

Adobe Business Catalyst
1.8
Titan CMS
Lead nurturing
Adobe Business Catalyst
1.8
Titan CMS
Lead scoring and grading
Adobe Business Catalyst
2.2
Titan CMS
Data quality management
Adobe Business Catalyst
1.5
Titan CMS
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Titan CMS

Campaign Management

Adobe Business Catalyst
2.4
Titan CMS
Calendaring
Adobe Business Catalyst
2.5
Titan CMS
Event/webinar marketing
Adobe Business Catalyst
2.3
Titan CMS

Social Media Marketing

Adobe Business Catalyst
8.2
Titan CMS
Social sharing and campaigns
Adobe Business Catalyst
7.8
Titan CMS
Social profile integration
Adobe Business Catalyst
8.6
Titan CMS

Reporting & Analytics

Adobe Business Catalyst
7.1
Titan CMS
Dashboards
Adobe Business Catalyst
8.0
Titan CMS
Standard reports
Adobe Business Catalyst
7.1
Titan CMS
Custom reports
Adobe Business Catalyst
6.1
Titan CMS

Platform & Infrastructure

Adobe Business Catalyst
6.4
Titan CMS
5.0
API
Adobe Business Catalyst
7.1
Titan CMS
5.0
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Titan CMS
Customizability
Adobe Business Catalyst
6.0
Titan CMS
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Titan CMS
Internationalization / multi-language
Adobe Business Catalyst
Titan CMS
5.0

Security

Adobe Business Catalyst
Titan CMS
9.8
Role-based user permissions
Adobe Business Catalyst
Titan CMS
9.8

Web Content Creation

Adobe Business Catalyst
Titan CMS
8.1
WYSIWYG editor
Adobe Business Catalyst
Titan CMS
7.1
Code quality / cleanliness
Adobe Business Catalyst
Titan CMS
8.9
Admin section
Adobe Business Catalyst
Titan CMS
8.0
Page templates
Adobe Business Catalyst
Titan CMS
9.7
Library of website themes
Adobe Business Catalyst
Titan CMS
3.0
Mobile optimization / responsive design
Adobe Business Catalyst
Titan CMS
9.8
Publishing workflow
Adobe Business Catalyst
Titan CMS
9.8
Form generator
Adobe Business Catalyst
Titan CMS
8.6

Web Content Management

Adobe Business Catalyst
Titan CMS
9.4
Content taxonomy
Adobe Business Catalyst
Titan CMS
9.9
SEO support
Adobe Business Catalyst
Titan CMS
9.7
Bulk management
Adobe Business Catalyst
Titan CMS
9.8
Availability / breadth of extensions
Adobe Business Catalyst
Titan CMS
7.9
Community / comment management
Adobe Business Catalyst
Titan CMS
9.8

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
  • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
  • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
Jeanine Hantke profile photo

Cons

  • The learning curve can be steep.
  • There is no access to the server side programming so some functionality needs a work around or cannot be accomplished.
  • It is more expensive for users than many of the other website options.
Pauline Kraus profile photo
  • I would love to see a "View this Page" button after a page has been updated/published. Every time I publish a new page, I have to open a new browser window, navigate to a different tab, copy the page url "example/example/example" and paste it after "www.mywebsite.com" in order to preview the new page/content.
  • If Titan and WordPress were in a beauty competition, there is no way that Titan would win. Titan's dashboard, buttons, etc are dated and bland, and is in dire need of a refresh.
  • A drag and drop to upload feature would be very helpful.
  • Creating forms is very cumbersome and the pop-up window in which the form is created needs to be revamped. The font-size is much too small and it is not as customizable as it could be.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
Titan CMS10.0
Based on 3 answers
Titan works for our company, there is nothing that it cannot do
No photo available

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Titan CMS9.5
Based on 3 answers
Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
Jeanine Hantke profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Titan CMS10.0
Based on 1 answer
No answer on this topic is available.

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Titan CMS8.0
Based on 2 answers
I give a rating of 9 out of 10 only because sometimes when we call support the problem is fixed for us, but the explanation is vague or none at all. We prefer to know what was done and if possible, if there was something we could have done to prevent needing to call support for it. Not a big deal really.
Jeanine Hantke profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Titan CMS10.0
Based on 1 answer
It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
Jeanine Hantke profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Titan CMS10.0
Based on 1 answer
Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
Jeanine Hantke profile photo

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
I am a super fan of WordPress and would have suggested having our website built within that platform in a heartbeat, however, I began my employment here after the website had already been built within Titan. Essentially, Titan was chosen as our CMS because we needed something that could work in relationship with our CRM, and the Web Development Team needed to be local (within a reasonable distance). Titan and WordPress are very similar in many different ways, and I think that at some point, Titan could be as "smooth" as WordPress, but there are still a few other weaknesses that it needs to overcome
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo
  • Our website prior to using Titan CMS was very similar in terms of the way content was laid out. However, since using Titan, we have been able to add new content to our site in a much quicker fashion.
  • The new website and CMS has certainly helped increase the number of visitors to our site.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Titan CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details