What users are saying about

Adobe Connect

283 Ratings

GoToMyPC

29 Ratings

Adobe Connect

283 Ratings
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Score 7.5 out of 101

GoToMyPC

29 Ratings
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Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

GoToMyPC

Great to share screens and provide support on a connected PC.
Denis Rudd II, Ph.D. profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.6
GoToMyPC
High quality audio
Adobe Connect
7.9
GoToMyPC
High quality video
Adobe Connect
7.2
GoToMyPC
Low bandwidth requirements
Adobe Connect
5.4
GoToMyPC
Mobile support
Adobe Connect
5.7
GoToMyPC

Screen Sharing

Adobe Connect
8.8
GoToMyPC
Desktop sharing
Adobe Connect
8.9
GoToMyPC
Whiteboards
Adobe Connect
8.7
GoToMyPC

Online Meetings / Events

Adobe Connect
7.9
GoToMyPC
Calendar integration
Adobe Connect
7.9
GoToMyPC
Meeting initiation
Adobe Connect
7.7
GoToMyPC
Integrates with social media
Adobe Connect
7.0
GoToMyPC
Record meetings / events
Adobe Connect
8.5
GoToMyPC
Slideshows
Adobe Connect
8.7
GoToMyPC

Online Events Collaboration

Adobe Connect
8.9
GoToMyPC
Live chat
Adobe Connect
9.0
GoToMyPC
Audience polling
Adobe Connect
9.3
GoToMyPC
Q&A
Adobe Connect
8.4
GoToMyPC

Online Events Security

Adobe Connect
8.4
GoToMyPC
User authentication
Adobe Connect
8.2
GoToMyPC
Participant roles & permissions
Adobe Connect
8.2
GoToMyPC
Confidential attendee list
Adobe Connect
8.9
GoToMyPC

Remote Administration

Adobe Connect
GoToMyPC
8.3
Screen sharing
Adobe Connect
GoToMyPC
8.0
File transfer
Adobe Connect
GoToMyPC
8.0
Instant message
Adobe Connect
GoToMyPC
9.0
Secure remote access with Smart Card authentication
Adobe Connect
GoToMyPC
9.2
Access to sleeping/powered-off computers
Adobe Connect
GoToMyPC
6.1
Over-the-Internet remote session
Adobe Connect
GoToMyPC
9.0
Initiate remote control from mobile
Adobe Connect
GoToMyPC
9.5
Remote management of servers & workstations
Adobe Connect
GoToMyPC
7.8
Remote Active Directory® management
Adobe Connect
GoToMyPC
8.0
Centralized management dashboard
Adobe Connect
GoToMyPC
7.4
Session record
Adobe Connect
GoToMyPC
7.0
Annotations
Adobe Connect
GoToMyPC
9.0
Monitoring and Alerts
Adobe Connect
GoToMyPC
9.0
Multi-platform remote control
Adobe Connect
GoToMyPC
9.5

Pros

  • Rearranging of room: When hosting a large presentation (of more than 300), the room can easily be converted into a customized-room or break-out session for example with ease.
  • Preparation of Rooms: You are able to prepare a presentation before hand, where all questions can be created for a poll, notes are created for yourself, presentations uploaded and tested, and also a test of the sound. This helps to ensure that all facets are in working order and ready-to-go!
  • Switch & Assigning of roles: It is very easy to switch between presenters, assign new presenters, upgrade viewers, and so forth.
  • Multi-cam views: It is great that there can be multiple web-cams from presenters used at once. I believe the limit is 4, or at least this is the most that we have tried.
  • Emailing of Chat transcript: You can easily send yourself a copy of the chat, which goes to the registered admin of the room.
Bjørn Erik Ekstrøm profile photo
  • GoToMyPC excels at ease of use and is very intuitive to learn and operate.
  • GoToMyPC allows users to securely access their work resources from home.
  • GoToMyPC is very flexible with many great options of connecting and setting password controls.
Seth Arnoff profile photo

Cons

  • Upload of Presentations: There seems to be a problem with the uploading of PowerPoint presentations at times. This results in multiple test, converting into PDFs, changing it up for the best results. This is because there are times when the images are lost, slides are missing or other small things.
  • Sound Issues: There have been instances where our out-of-house guest speaker has not been able to hear us (being the host). This resulted in a lot of typing back and forth between people. Also, there are times when there the is a lot of echoing in the room, so testing is absolutely recommended.
  • Reporting on Attendees: There should be a way to ensure that all email address are collected to show to the host who attended. At times, participants use fake name, abbreviations, and so forth. So this means that it can be very time consuming to review at the end. Plus, we use Marketo for the follow-up activities and Adobe does not transmit the right statuses, so this requires a manual fix at times. More time being taken.
  • New release of product features: It has taken a long time to get video recordings to be converted into MP4, which now can be done.
Bjørn Erik Ekstrøm profile photo
  • Running some applications using mobile devices is a challenge, not really a software problem, but being able to preprogram some commonly used functions or other command that require long entries would be very useful.
  • A more clean un-installation would help too, some times when remotely accessed computers change very often, it is easy to do a new install but the old installation keeps popping up requesting to finish installation, is not a common problem but there are computers in labs that are rotated frequently and the application is used sporadically and frequently targets different users, mostly for training purposes.
  • Ability to set up access to more than one user in a remote location on same computer.
Luciano Herrera profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
It has become an integral part of our business. It's used on a daily basis
Zach Wasson profile photo
GoToMyPC10.0
Based on 1 answer
Plain and simple, GoToMyPC offers one of the best remote PC access software in the market. The main reason we choose this software is because it's easy to install and use, and it has a full suite of tools for telecommuting and collaboration.The total access that is controlled from a web browser interface. It incorporates strong security that you can modify.
Horacio Carcamo profile photo

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
GoToMyPC10.0
Based on 1 answer
As mentioned before, GoToMyPC cares about making a understandable interface to their users. Given the natural purpose of the company, this might be complicated for people who don't manage well a remote system, but I have seen those type of people managing and performing task in this software without any trouble
Horacio Carcamo profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
GoToMyPC10.0
Based on 1 answer
Because this software allows me to access my documents anywhere accessing documents remotely and being able to use bulky programs remotely is ideal as you can't simply access a program like that from your smart phone and have the full capabilities. Also, there is no OS requirement since it works with both Mac OS and Windows.
Horacio Carcamo profile photo

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Engaging sessions:If you are looking for an engaging session with loads of interactions and use of features. GoToMeeting/Webinar doesn't cut it as it lacks features, ClickMeeting is a great alternative, WebinarGeek can definitely hold up by is limited to the Dutch language for now. Sales meeting with potential client:GoToMeeting is our preferred choice as it is very easy to connect, conduct the presentation, and engage in conversation. The only drawback is that you have to download and install a program, where AdobeConnect is now turning to a cloud based system (was set for release when watching a release webinar).Statistics and Customisation:ClickMeeting is by far the most flexible in terms of providing statistics on users and production of a report on the event. It can also be tailored to be branded with a small fee. Price:WebinarGeeks is the tool that provides best value for money. The testing was a little more cumbersome due to my lack of Dutch; where a colleague had to help me a lot. ClickMeeting would be the second choice for price.
Bjørn Erik Ekstrøm profile photo
The other products aren't as easy to use and intuitive. They're more geared towards a technical background which our employees didn't have. The features GoToMyPC has and the ability to execute them well are really the main reason why it excels as our top choice for a work-at-home remote solution.
Seth Arnoff profile photo

Return on Investment

  • Positive: Creation of Video Catalogue for existing customers.
  • Helps customer retention through nurturing and providing of content that is easily catalogued.
  • Positive: Links for sales & customer service.
  • Rooms and layouts can be styled and cloned easily. This saves time and ensures that content is always available once it has been created. Definitely helps to add to the bottom line through the professionalism.
  • Negative: Use of some PowerPoint presentations and LeadGen webinars.
  • Some presentations fail and partially load for no apparent reason. Has meant that some webinars weren't as fluid as we liked and time lost to figure out the issues.
  • Negative: API with Marketo.
  • The syncing of information between AdobeConnect and Marketo is not entirely reliable. Of 100 leads, about 40 will synced, where the last 60 will have to be manually checked and converted. This means that a CSV file is pulled from Adobe and also from Marketo, where every signup is then cross verified manually. Extremely time consuming.
  • Negative: Can't use KeyNotes.
  • Means that some presentations have to be converted to ensure usage. Animations are lost and other design elements.
Bjørn Erik Ekstrøm profile photo
  • Work from home options have allowed for much less needed office space.
  • We can utilize PC's on two shifts now, one during the day and another employee working from home during the night.
  • Greatly increased efficiency for our support department troubleshooting tickets.
Seth Arnoff profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoToMyPC

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details