What users are saying about

HelloSign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
45 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

HelloSign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101

Add comparison

Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
No photo available

HelloSign

It's great for small businesses that don't require a sophisticated contract builder and want to get documents out fast for signature and back quickly. It's a stand-alone solution with the option to integrate with Salesforce if you purchase the highest-end custom solution.
Yvette Montague profile photo

Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
No photo available
  • The best part of HelloSign is that it integrates with our CRM. We are able to have the system auto-populate fields in the contract, based on what is written in their file.
  • HelloSign is particularly easy to use compared to other document signing services. Clients rarely have a hard time figuring out how to sign the agreement. And they also have the option to type in their name, rather than try a signature.
  • I like the ability to store different contract templates. It makes it extremely easy for us to send contracts for different services without needing to re-write on the spot.
Sarah Nelson profile photo

Cons

  • There are so many bells and whistles it can be intimidating.
  • It is not a product you just pick up and use, there is some training needed.
No photo available
  • When you first sign in to HelloSign, it automatically has you on a view of *only* the agreements that *you* sent. It can get frustrating since most of the time, I need to view contracts sent by other people. Not just myself. I think it would be smarter to start on the *all* section, rather than the person section. Considering your personal contracts will appear in search as well. But, obviously, this is an extremely nitpicky complaint.
  • There have been a few times when the integration has gone down. I would say that within the last year of using HelloSign, our integration with our CRM has crashed three times. Which may not seem like a lot. But it pretty much puts our sales floor offline.
  • When we first signed up for HelloSign, the contracts would import a copy directly into their file in our CRM. Unfortunately, due to safety precautions, this benefit has gone away. I would hope that maybe someday this could return because it was extremely helpful.
Sarah Nelson profile photo

Alternatives Considered

I have only ever used LiveCycle for our PDF form creation. I am not sure what other options there are, but we have never needed to look into anything else as LiveCycle works for us.
No photo available
We are technically still using RightSignature for our older contracts, however, I much prefer HelloSign. The dashboard and interface of HelloSign are much more user-friendly than RightSignature. I also feel that the emails sent to clients are easier to follow and we have had more success capturing signatures through HelloSign than RightSignature. I also feel that because HelloSign is more modern, we are able to benefit from the service more through integrations and automation.
Sarah Nelson profile photo

Return on Investment

  • LiveCycle has ensured that we are able to get a lot done, with little manpower.
No photo available
  • Overall, I would say that HelloSign has had a positive ROI due to the fact that more of our customers are able to sign their agreement at the beginning of service. Due to this, more customers are fulfilling their legal agreement with our company.
  • We use to have an issue with customers implementing "chargebacks" with their bank; claiming that they never agreed to our services. With HelloSign, we are able to easily produce copies of signed agreements with IP address detection that is legally binding.
  • As mentioned previously, when the HelloSign integration has downtime, it does negatively impact our sales floor. I hope this occurrence remains minimal.
Sarah Nelson profile photo

Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HelloSign

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details