What users are saying about

UltiPro

Top Rated
710 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

UltiPro

Top Rated
710 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited for compliance with all legal regulations. I like that as soon as any new law comes out, ADP has taken ownership of the law and usually has already provided me with a solution or work around to make sure I am in compliance. The reliability of ADP is excellent and I have never had one bad dream of ADP not being around in the future.Workforce now is not well suited if you have a workforce that has multiple work rules, pay rates, pay types, and pay additions. You will more than likely have to keep a spreadsheet externally for these numbers and manually manipulate data.
John Loudermill, CPP profile photo

UltiPro

Global companies, companies with employees over 100, multistate employers and anybody looking to improve their HRIS system. Companies with only a few employees would not be best suited for this product as I think it is meant for mid-large size companies. Ultipro also offers a lot of support for Canadian companies.
Natalie Ruth Hategan profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
UltiPro
8.3
Employee demographic data
ADP Workforce Now
8.1
UltiPro
8.8
Employment history
ADP Workforce Now
8.1
UltiPro
8.4
Job profiles and administration
ADP Workforce Now
7.7
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
UltiPro
8.1
Organizational charting
ADP Workforce Now
6.6
UltiPro
7.7
Organization and location management
ADP Workforce Now
7.3
UltiPro
8.2
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
UltiPro
8.3

Payroll Management

ADP Workforce Now
8.1
UltiPro
8.5
Pay calculation
ADP Workforce Now
8.7
UltiPro
8.8
Support for external payroll vendors
ADP Workforce Now
7.5
UltiPro
8.2
Benefit plan administration
ADP Workforce Now
8.0
UltiPro
8.5
Direct deposit files
ADP Workforce Now
8.6
UltiPro
9.2
Salary revision and increment management
ADP Workforce Now
7.9
UltiPro
8.7
Reimbursement management
ADP Workforce Now
7.7
UltiPro
7.8

Leave and Attendance Management

ADP Workforce Now
8.1
UltiPro
8.1
Approval workflow
ADP Workforce Now
8.1
UltiPro
8.4
Balance details
ADP Workforce Now
8.1
UltiPro
7.9
Annual carry-forward and encashment
ADP Workforce Now
8.1
UltiPro
8.1

Employee Self Service

ADP Workforce Now
8.2
UltiPro
8.9
View and generate pay and benefit information
ADP Workforce Now
8.8
UltiPro
9.1
Update personal information
ADP Workforce Now
8.7
UltiPro
9.3
View company policy documentation
ADP Workforce Now
8.6
UltiPro
8.9
Employee recognition
ADP Workforce Now
7.6
UltiPro
8.2
View job history
ADP Workforce Now
7.6
UltiPro
9.0

Asset Management

ADP Workforce Now
6.0
UltiPro
7.8
Tracking of all physical assets
ADP Workforce Now
6.0
UltiPro
7.8

HR Reporting

ADP Workforce Now
7.0
UltiPro
8.2
Report builder
ADP Workforce Now
7.1
UltiPro
8.7
Pre-built reports
ADP Workforce Now
7.0
UltiPro
8.2
Ability to combine HR data with external data
ADP Workforce Now
7.0
UltiPro
7.7

Onboarding

ADP Workforce Now
5.5
UltiPro
8.4
New hire portal
ADP Workforce Now
6.1
UltiPro
8.6
Manager tracking tools
ADP Workforce Now
4.9
UltiPro
8.2

Performance and Goals

ADP Workforce Now
7.8
UltiPro
8.2
Corporate goal setting
ADP Workforce Now
7.7
UltiPro
8.1
Individual goal setting
ADP Workforce Now
7.9
UltiPro
8.4
Line-of sight-visibility
ADP Workforce Now
7.7
UltiPro
7.7
Performance tracking
ADP Workforce Now
7.9
UltiPro
8.5

Performance Management

ADP Workforce Now
7.5
UltiPro
8.0
Performance plans
ADP Workforce Now
7.6
UltiPro
8.2
Performance improvement plans
ADP Workforce Now
7.5
UltiPro
8.0
Review status tracking
ADP Workforce Now
7.7
UltiPro
7.8
Review reminders
ADP Workforce Now
7.4
UltiPro
7.9
Multiple review frequency
ADP Workforce Now
7.3
UltiPro
8.4

Succession Planning

ADP Workforce Now
6.0
UltiPro
7.8
Create succession plans/pools
ADP Workforce Now
5.8
UltiPro
7.7
Candidate ranking
ADP Workforce Now
5.8
UltiPro
7.8
Candidate search
ADP Workforce Now
6.3
UltiPro
8.1
Candidate development
ADP Workforce Now
6.2
UltiPro
7.5

Recruiting / ATS

ADP Workforce Now
6.7
UltiPro
8.1
Job Requisition Management
ADP Workforce Now
7.9
UltiPro
8.0
Company Website Posting
ADP Workforce Now
7.5
UltiPro
8.5
Publish to Social Media
ADP Workforce Now
7.5
UltiPro
7.8
Job Search Site Posting
ADP Workforce Now
6.7
UltiPro
8.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
UltiPro
8.1
Applicant Tracking
ADP Workforce Now
7.3
UltiPro
8.3
Notifications and Alerts
ADP Workforce Now
7.6
UltiPro
8.0

Pros

  • Benefits enrollment - saves so much time by having the benefits enrollment online. The benefits cost flow directly to payroll so there is no [chance] for error by entering an incorrect amount. Carrier connections flow the info to our insurance company - no paper forms
  • Keeps us informed on any changes involving ACA, taxes or other federal regulations. Subscribe to Eye on Washington and you are always up to date on current happenings in Washington.
  • Ability to handle all of our state and local taxes. We have 9 states and many locals.
Karen Webb profile photo
  • They really listen to their customers.
  • They continue to add new features
  • They have a lot of training classes and hands-on learning opportunities that really helped me do more as users.
Rachel Russ profile photo

Cons

  • Managers would like a link to their Outlook calendar for all of their reports' vacation time. Currently, the employee will get a link to add to their personal Outlook just not the managers.
  • Would like to see real time changes when updating any of the configurations pages. It is a pain to have to log off and log back on to see how the changes look.
Karen Webb profile photo
  • Their reporting tool is a nightmare and they are well aware. They are running an extremely old version of Cognos and for anything complicated, it's basically unusable for an HR professional. Customer reports are very challenging if you don't know how to write code and then of course you have to pay their consultants to do the work if it doesn't get done during implementation. There's no way that this solution could ever be deployed outside of HR as it would be unusable for business stakeholders on a self service basis. The caveat I'll make here is that they are about to update it so they realize how bad the situation is.
  • Time and Attendance has its pro's and con's. If you need non-exempt employees to track their hours and you want the tool to integrate with payroll, it's largely fine. But there are some issues to be aware of. 1) Time and Attendance was not built by UltiPro. It was acquired and integrated with the rest of their suite. While this isn't uncommon in the HR Tech industry, it's caused all of the usual problems here. The most frustrating problem I've experienced is service limitations. There seem to be a very small number of customer service reps who really know the time and attendance module so issues linger. 2) Time and Attendance is not a true scheduling tool. If you run a complex business with multiple shifts, etc. do not expect to use UltiPro for the scheduling piece. It will not integrate well with whatever software stores business information driving scheduling and it's just cumbersome. Tracking hours, yes. Scheduling, no.
Amy Gulati, MBA, GPHR, SPHR, PHRca profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
We're looking into other vendors for cost savings. Sometimes it's frustrating to contact the general ledger deparment.
Karen Brandis profile photo
UltiPro9.3
Based on 164 answers
Meets all of our current and anticipated needs. Exceed expectations with performance.
Patti Hopkins, SHRM-SCP profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
UltiPro8.4
Based on 87 answers
I think UltiPro is very user friendly
Jill Schwebach profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
UltiPro8.4
Based on 54 answers
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
Bailey Thomas profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
UltiPro9.0
Based on 49 answers
Pages load quickly and reports process in a timely manner. We have integrated other systems with UltiPro and have not experienced and change to the responsiveness of the systems.
Allison Vessels, Ed.D., SPHR profile photo

Support

ADP Workforce Now6.1
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
UltiPro8.0
Based on 209 answers
UltiPro is very responsive to any support needs and does an excellent job providing ongoing training.
Allison Vessels, Ed.D., SPHR profile photo

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
UltiPro9.8
Based on 67 answers
We have not had onsite training needs in a number of years, but in the past, I believe it was sufficient.
Josephina Ulatowski, MA, PHR, SHRM-CP profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
UltiPro9.0
Based on 156 answers
UltiPro's online training is convenient and allows you select the training that is most applicable to your position. It allows you to learn the various functions at your own pace
Allison Vessels, Ed.D., SPHR profile photo

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
UltiPro8.6
Based on 68 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP profile photo

Alternatives Considered

ADP Workforce Now is NOT ADP's most impressive product (previous versions like ADP Enterprise were far superior) but ADP in general is my preference. Systems I have used:Ceridian- The Payroll Tax function/reporting/filing/amendment process was not as strong as ADP. HR was an afterthought. Workday- I was not impressed with their Payroll module, or Payroll Tax Table/Setup. The HCM module was fantasticADP Enterprise- Very consistent all around. Great support model, massive Reporting capabilities, global ability (used ADP Streamline and maintained headcount for 16 countries with no issues)
Henri Pichal profile photo
We first tried to upgrade our regular ADP to Etime and they failed miserably.
Gregg Paulk profile photo

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
UltiPro8.7
Based on 75 answers
Grown from 500 staff to 800 users with out having to increase support staff
Gregg Paulk profile photo

Return on Investment

  • By switching from ADP WFN to a smaller payroll provider (with the same capabilities as we were using with ADP), we saved 40%.
Sarah Frindt profile photo
  • ne stop data record management that is unified
  • simplified reporting, data in the hands of HR and the user
  • improved HR and payroll efficiency
  • complete support from Ultimate
Helen Luketic, CHRP profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now More Information

UltiPro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

UltiPro More Information