What users are saying about

ADP Workforce Now

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484 Ratings

UltiPro

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Top Rated
720 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101

UltiPro

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Top Rated
720 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

ADP is well suited for compliance with all legal regulations. I like that as soon as any new law comes out, ADP has taken ownership of the law and usually has already provided me with a solution or work around to make sure I am in compliance. The reliability of ADP is excellent and I have never had one bad dream of ADP not being around in the future.Workforce now is not well suited if you have a workforce that has multiple work rules, pay rates, pay types, and pay additions. You will more than likely have to keep a spreadsheet externally for these numbers and manually manipulate data.
John Loudermill, CPP profile photo

UltiPro

UltiPro is a good solution and works well as a Software and as a Service HR solution. The employee self-service and payroll functionality are top-notch. The UTM solution for smaller companies could use additional work but UltiPro is planning to roll out a Time solution for 2019 and 2020 so hopefully, that addresses some of our concerns.
Robert W. Staples, III., P.E. profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
UltiPro
8.4
Employee demographic data
ADP Workforce Now
8.1
UltiPro
8.9
Employment history
ADP Workforce Now
8.1
UltiPro
8.5
Job profiles and administration
ADP Workforce Now
7.7
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
UltiPro
8.3
Organizational charting
ADP Workforce Now
6.7
UltiPro
7.8
Organization and location management
ADP Workforce Now
7.4
UltiPro
8.4
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
UltiPro
8.5

Payroll Management

ADP Workforce Now
8.1
UltiPro
8.6
Pay calculation
ADP Workforce Now
8.7
UltiPro
8.9
Support for external payroll vendors
ADP Workforce Now
7.5
UltiPro
8.4
Benefit plan administration
ADP Workforce Now
8.0
UltiPro
8.6
Direct deposit files
ADP Workforce Now
8.6
UltiPro
9.3
Salary revision and increment management
ADP Workforce Now
7.8
UltiPro
8.8
Reimbursement management
ADP Workforce Now
7.8
UltiPro
7.8

Leave and Attendance Management

ADP Workforce Now
8.1
UltiPro
8.3
Approval workflow
ADP Workforce Now
8.1
UltiPro
8.6
Balance details
ADP Workforce Now
8.1
UltiPro
8.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
UltiPro
8.3

Employee Self Service

ADP Workforce Now
8.2
UltiPro
9.0
View and generate pay and benefit information
ADP Workforce Now
8.7
UltiPro
9.2
Update personal information
ADP Workforce Now
8.7
UltiPro
9.4
View company policy documentation
ADP Workforce Now
8.5
UltiPro
8.9
Employee recognition
ADP Workforce Now
7.6
UltiPro
8.3
View job history
ADP Workforce Now
7.6
UltiPro
9.1

Asset Management

ADP Workforce Now
6.0
UltiPro
8.0
Tracking of all physical assets
ADP Workforce Now
6.0
UltiPro
8.0

HR Reporting

ADP Workforce Now
7.0
UltiPro
8.3
Report builder
ADP Workforce Now
7.1
UltiPro
8.8
Pre-built reports
ADP Workforce Now
7.0
UltiPro
8.3
Ability to combine HR data with external data
ADP Workforce Now
7.0
UltiPro
7.9

Onboarding

ADP Workforce Now
5.5
UltiPro
8.6
New hire portal
ADP Workforce Now
6.1
UltiPro
8.7
Manager tracking tools
ADP Workforce Now
4.8
UltiPro
8.4

Performance and Goals

ADP Workforce Now
7.7
UltiPro
8.4
Corporate goal setting
ADP Workforce Now
7.6
UltiPro
8.2
Individual goal setting
ADP Workforce Now
7.8
UltiPro
8.6
Line-of sight-visibility
ADP Workforce Now
7.6
UltiPro
8.0
Performance tracking
ADP Workforce Now
7.9
UltiPro
8.6

Performance Management

ADP Workforce Now
7.4
UltiPro
8.2
Performance plans
ADP Workforce Now
7.6
UltiPro
8.2
Performance improvement plans
ADP Workforce Now
7.4
UltiPro
8.2
Review status tracking
ADP Workforce Now
7.6
UltiPro
8.0
Review reminders
ADP Workforce Now
7.3
UltiPro
8.1
Multiple review frequency
ADP Workforce Now
7.2
UltiPro
8.6

Succession Planning

ADP Workforce Now
6.0
UltiPro
7.9
Create succession plans/pools
ADP Workforce Now
5.8
UltiPro
7.9
Candidate ranking
ADP Workforce Now
5.8
UltiPro
8.0
Candidate search
ADP Workforce Now
6.3
UltiPro
8.2
Candidate development
ADP Workforce Now
6.2
UltiPro
7.7

Recruiting / ATS

ADP Workforce Now
6.6
UltiPro
8.3
Job Requisition Management
ADP Workforce Now
7.9
UltiPro
8.1
Company Website Posting
ADP Workforce Now
7.5
UltiPro
8.7
Publish to Social Media
ADP Workforce Now
7.3
UltiPro
8.1
Job Search Site Posting
ADP Workforce Now
6.6
UltiPro
8.3
Duplicate Candidate Prevention
ADP Workforce Now
2.3
UltiPro
8.2
Applicant Tracking
ADP Workforce Now
7.2
UltiPro
8.5
Notifications and Alerts
ADP Workforce Now
7.5
UltiPro
8.2

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Employee Self-Service - This is a strength because it is easy to use and allows the user to manage their personal information.
  • Business Intelligence Reporting - The IBM Cognos solution used is robust and flexible and is easy for someone with BI experience to create and manage custom reports.
  • Adding a new hire to the system - This process is simple and easy and value rules can be used to make this even simpler.
Robert W. Staples, III., P.E. profile photo

Cons

  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo
  • UTM PTO Balances - These are inaccurate when you are processing timesheets in arrears and the balance brought back in from Core HR/Payroll is inconsistent with what is in UTM.
  • GL Actual Accrual Reporting - It was suggested to move to bi-weekly payroll but then there is no way to report on the actual accrual on a monthly basis. I have heard a report is in development but is not available yet.
  • Mobile App - The mobile app works great for what is working but it has taken a long time to get timesheets incorporated and is still not ready yet so we have not rolled it out to the organization. When this comes, we will have to test thoroughly.
Robert W. Staples, III., P.E. profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
Mark Michaels, PHR profile photo
UltiPro9.3
Based on 164 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
UltiPro8.6
Based on 89 answers
I think UltiPro is very user friendly
Jill Schwebach profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
UltiPro9.0
Based on 57 answers
We do not have issues with application down time, unplanned outages. It works seamlessly for our employees and managers.
Maureen Sullivan profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
UltiPro9.3
Based on 52 answers
UltiPro rarely has a connectivity issue. If so, you immediately are notified via email and it is fixed very quickly. The pages load very fast and there is very little down time or lag time. The reports are amazing! Each and every field is reportable. Simply drag and drop the field into a preview window and you can instantly see a sample of the report you are creating. Even complex reports complete almost instantly
Staci Drilling,SPHR, SHRM-SCP profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
UltiPro8.0
Based on 211 answers
Tickets are easy to put in. I've always gotten a call regarding my ticket and Ultipro has helped to resolve any problems pretty quickly. There is a lot of training available as well.
Rachel Russ profile photo

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
UltiPro9.9
Based on 68 answers
In person training is very informative and well structured. The have a consistent training team who are very knowledgeable. Planning is required to ensure you get into the classes as they are free.There is a good back fill on lead lead on line as well as recorded sessions and training on numerous topics
Chris Perkins BA, CIP, CHRL profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
UltiPro9.3
Based on 158 answers
UltiUniversity gives training on all features and offers online class participation and self-taught guides. The training guides are invaluable and easy to follow. They are also a great reference if you ever need to revisit them. The trainers are very knowledgeable on the products and are willing to take the time to make sure you understand what you are doing
Tammy Strickland profile photo

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
UltiPro8.6
Based on 69 answers
The implementation project is aggressive but achievable. Ultimate provides great support for this effort. Consider the project plan and make sure you have the internal resources available to support it before you begin. Consider the timing of the implementation plan. If you purchase optional modules, consider taking a break after CORE implemenentation before beginning another activation project (to give your staff time to recover). Consider the deployment timing to coincide with the beginning of your fiscal year (it is not required but it will make some balance-forward calculations easier). For now, consider deploying the optional modules after Ultimate has finished bringing them in-house. Engage your benefits vendors early in the process to allow time to develop the automatic feeds from Ultipro.
Trey Teich profile photo

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
The main reason we were more confident in UltiPro as opposed to Ceridian Dayforce was based on the customer service we were seeing currently with Ceridian. We had a legacy Ceridian solution and it was very difficult to get good customer service. During the selection process, the people at UltiPro were more available and we had more personal interaction with them. Now, being with UltiPro, the customer service has been excellent solidifying our decision.
Robert W. Staples, III., P.E. profile photo

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
UltiPro8.8
Based on 77 answers
We switched to UltiPro specifically for its scalability due to having locations in both the US and Canada and continuing to add new locations. It has been working very well for us, and allows us to add and manage new entities relatively simply and manage data for multiple different locations and pay groups. It has made handling our data simpler, as previously we had two different systems for our US and Canada operations.
Bailey Thomas profile photo

Return on Investment

  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.
Stewart Melanie profile photo
  • ne stop data record management that is unified
  • simplified reporting, data in the hands of HR and the user
  • improved HR and payroll efficiency
  • complete support from Ultimate
Helen Luketic, CHRP profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now More Information

UltiPro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details

UltiPro More Information