What users are saying about

Aerohive Wireless

8 Ratings
Score 8.2 out of 101

Aruba Networks Wireless

23 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

Aerohive Wireless

Aerohive works amazingly well in warehouses and offices. I have not tried it outside as of yet.
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Aruba Networks Wireless

It is possible that we have a bad luck with the deployment. However, It is capable to perform enterprise-level security to fit some of the organization's standards. With Airwave and other tools, it's easy to manage and administrate your wireless environment. Make aware of the IPsec tunnel from each user to the controller if you are using Clearpass for NAC. If you have a remote office with local resources, you will need controller or IAP to route traffic locally. If you have many remote offices, you will need to deploy controllers or IAP in each office, which lead to additional cost and management.
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Pros

  • Ease of deployment - Setting up an AP is easy as powering it on, the controller finds it. Apply a policy, and move forward with your day.
  • Ease of management - Policy updates and firmware updates are point and click
  • Amazing Radios - Signal strength is unparalelled for enterprise wireless environments.
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  • Using Airwave as single management point for APs in the environment, and the Web GUI management seems to be easy for administration.
  • Increase security with the use of Clearpass as NAC to provides role-based and device based network access control. Each wireless clients will establish secured ipsec tunnel and route data traffic to a controller. It's recommended to attached controllers closer to the network core with 10Gb uplinks.
  • Clearpass also built-in context-based policy engine, RADIUS, TACACS+ protocol support, device profiling and comprehensive posture assessment, onboarding, and guest access options.
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Cons

  • They do no support 2-factor authentication or IP whitelisting to log onto their cloud-based management portal. Organization learned the importance of 2FA over a decade ago, yet Aerohive hasn't caught on.
  • Tier 1 technical support is generally terrible. I am almost guaranteed to get the run-around when a tier 1 picks up the support case, and they are incentivised to hold on to the case as long as possible. If you don't get a good answer right away, immediate request an escalation!
  • Lack of useful logging during normal usage and stability of the software seem to be a constant issue in their BR (branch router) platform, though it has gotten better in the last year or so.
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  • Setting up Clearpass as RADIUS server to authenticate 802.1x users were pretty smooth. However, to setup Guest wireless with onboarding, and guest access can be challenged at times.
  • We have deployed the latest Aruba 335 with AC wave 2 capable APs. Just to compare to our previous Cisco 3700 series wave 2 capable APs, Aruba APs signal strength and coverage are significantly less than Cisco APs. We needed to increase the number of Aruba APs for the same coverage area.
  • There was an incident in Oct 2017, Aruba decided to push system patch and update automatically to the Clearpass. The process had brought down some services in the Clearpass including RADUIS 802.1x authentication. Aruba support notified us and found out there was a bug in the patch and somehow unknowingly cause the issue. This incident had caused our entire wireless offline and no one could authenticate to the wireless network regardless if there was redundancy setup in the system. The incident and outage were reported and affected to all Aruba customers in the nationwide.
  • There was a second outage in less than 6 months and also caused by another bug in the Aruba system. We have dual Aruba controllers A & B and dual uplinks for each controller setup for redundancy. However, recently when one of the controller A went offline without any alert (later found out the port-channels between controller A and the network switch became "not-trusted"), all APs residing on controller A had dropped and offline. However, all APs would not failover to the controller B. After digging into logs, Aruba tech support found out there was a bug in the software which caused this problem.
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Alternatives Considered

I've used both Aruba and Cisco (traditional, not Meraki) for wireless, and each have their own strengths. Aruba offers a lot of feature functionality, though the interface is difficult and confusing to use (this was ~4 years ago). Cisco wireless is fairly straightforward to set up and expand, though features are more limited. Aerohive's benefit is the easy+speed of deployment. I've also used the Citrix NetScaler SSL VPN soft client and that works fairly well, though it doesn't compare like-for-like due to the fact that it's software vs. Aerohive, which is hardware.
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In the past we used Cisco APs. As many may agree, Cisco is not known for their management software and interfaces. Aruba makes this much more user friendly. The cost is also a major factor. The hardware seems to be equal in quality to Cisco, but at a reduced price.
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Return on Investment

  • Initial expense is high due to pricey hardware, though recurring costs make the ROI better over the long term.
  • Remote access is fairly simple and we can deploy entire home setups or even small offices very quickly. This is provides good ROI to get the business moving quickly.
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  • The access points are more cost effective over some other providers, both in cost per AP and the option of a controller-less environment. This has allowed us to deploy more access points to provide better coverage.
  • The simplicity of deployment has freed up time for us to focus on other projects and tasks.
  • The visual RF maps have given us better insight into where coverage holes may exist in our environment.
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Pricing Details

Aerohive Wireless

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Aruba Networks Wireless

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details