Agiloft Flexible Service Desk Suite vs. Mitratech TAP Workflow Automation
Agiloft Flexible Service Desk Suite vs. Mitratech TAP Workflow Automation
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
Mitratech TAP Workflow Automation | N/A | TAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization. | N/A |
Agiloft Flexible Service Desk Suite | Mitratech TAP Workflow Automation | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | Mitratech TAP Workflow Automation | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Agiloft Flexible Service Desk Suite | Mitratech TAP Workflow Automation | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||
Change management |
|
Agiloft Flexible Service Desk Suite | Mitratech TAP Workflow Automation | |
---|---|---|
Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Redwood RunMyJobs Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Mitratech TAP Workflow Automation | |
---|---|---|
Likelihood to Recommend | 10.0 (12 ratings) | 7.3 (2 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Ease of integration | - (0 ratings) | 5.5 (2 ratings) |
Agiloft Flexible Service Desk Suite | Mitratech TAP Workflow Automation | |
---|---|---|
Likelihood to Recommend | Agiloft | Mitratech |
Pros | Agiloft | Mitratech |
Cons | Agiloft | Mitratech |
Likelihood to Renew | Agiloft | Mitratech No answers on this topic |
Usability | Agiloft | Mitratech No answers on this topic |
Support Rating | Agiloft | Mitratech No answers on this topic |
Alternatives Considered | Agiloft | Mitratech |
Return on Investment | Agiloft | Mitratech |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots |