Fast, automated agenda and record keeper
August 16, 2018
Fast, automated agenda and record keeper
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise Edition
Overall Satisfaction with Agiloft Flexible Service Desk Suite
GTS LLC uses Agiloft Service Desk as a way for us to keep track of the items to address in our process of moving towards where we want to go. Myself and the other project managers, are not just managers, but also hands on. We have many projects to jump from and to. While this is not the ideal way to handle projects, it is how we keep them going without dropping the ball... as much.
Items that need to be addressed big or small are entered into the system. We categorize them as tasks or projects, then as we complete them we record the solution and who all cooperated and propelled us to the solution. As you can imagine this data comes in handy for many reasons. We could use this across the whole operation with a bit more time.
Items that need to be addressed big or small are entered into the system. We categorize them as tasks or projects, then as we complete them we record the solution and who all cooperated and propelled us to the solution. As you can imagine this data comes in handy for many reasons. We could use this across the whole operation with a bit more time.
- Keeps track of agenda items
- Keeps track of hours spent on projects by contributor
- Keeps a record of solutions
- I find it hard to customize the menus and some of the logic flow. However, Agiloft has always helped us out and at a very affordable cost to us.
- The cost per user after the first 3 is somewhat costly.
- Helps us organize tasks and projects and the data associated with each project
- Helps us organize our resources to meet the demand of issues and events
- This has helped us keep moving forward during times we otherwise would have pulled back.
- Completely revolutionized our way of work life. Upwards of approx 300 percent productivity and complexity..
Easier to navigate and works about the same, yet without the enormous costs to get in.