Agiloft Flexible Service Desk Suite vs. UVdesk Helpdesk
Agiloft Flexible Service Desk Suite vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | $11 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Agiloft Flexible Service Desk Suite | UVdesk Helpdesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | UVdesk Helpdesk | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | UVdesk Helpdesk | |
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Likelihood to Recommend | 10.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | UVdesk Helpdesk | |
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Likelihood to Recommend | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
Pros | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
Cons | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
Usability | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Agiloft | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | UVdesk Helpdesk Screenshots |