AINA Small Talk vs. Avaya Communications API

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AINA Small Talk
Score 0.0 out of 10
N/A
AINA Small Talk is a push-to-talk app made exclusively for professional uses. It turns a phone into a walkie talkie, with extra emergency alert function. AINA Small Talk subscription includes a centralized Dispatcher platform from which a controller can communicate with talk groups, view location of team members and receive call requests. The vendor states AINA Small Talk emphasizes data security and a user-friendly interface for customers to provide seamless experience, with compelling…
$5
per user
Avaya Communications API
Score 7.3 out of 10
N/A
Avaya Communications API (formerly Avaya CPaaS) supports the creation of communication apps providing IVR and automatic speech recognition, text-to-speech, SMS, or phone calls, or apply effects to communications (e.g. voice changer) as desired.N/A
Pricing
AINA Small TalkAvaya Communications API
Editions & Modules
AINA Small Talk subscription
$5.00
per user
No answers on this topic
Offerings
Pricing Offerings
AINA Small TalkAvaya Communications API
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AINA Small TalkAvaya Communications API
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
AINA Small TalkAvaya Communications API
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AINA Small TalkAvaya Communications API
Likelihood to Recommend
-
(0 ratings)
8.4
(5 ratings)
Usability
-
(0 ratings)
8.1
(3 ratings)
Support Rating
-
(0 ratings)
8.1
(3 ratings)
User Testimonials
AINA Small TalkAvaya Communications API
Likelihood to Recommend
AINA Wireless
No answers on this topic
Avaya
The Avaya [One Cloud CPaaS (formerly Zang Cloud)] of course is very well suited for any business purpose where the automated sending or handing of SMS and voice conversations, but specifically being able to use the embedded "Voice Input" functionality allows you to combine Avaya CPaaS with Natural Language and AI with these multi channel inputs which brings the customer experience to another level!
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Pros
AINA Wireless
No answers on this topic
Avaya
  • IVR
  • Text to speech
  • API Support
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Cons
AINA Wireless
No answers on this topic
Avaya
  • Native high quality speech-to-text and text-to-speech capabilities.
  • WebRTC voice, video.
  • WhatsApp connectivity.
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Usability
AINA Wireless
No answers on this topic
Avaya
Avaya OneCloud CPaaS and Spaces Learning make it easy for learners, coaches, and teachers to connect with each other – providing an engaging and effective learning experience. The intuitive user experience, natural collaboration environment, and real-time communications tools empower virtual education that is simple, hybrid, and interactive. Imagine a day-in-the-life of Mark Rowland, a home-based customer service adviser at a large telecommunications company. Mark was recently scheduled for some customer support training, based on identified gaps in his job performance. Mark starts on the “My Classes” screen. The home page for each topic includes a live feed of announcements, learning-related posts, and other activity. The People panel displays a list of all participants and provides an indication of who is currently online. Mark clicks the ‘Join Virtual Classroom’ button to join the next Virtual Coaching Session. Mark meets with a coach and several peers in a live video collaboration environment. Next, Mark clicks the Chat tab and quickly says hi to the group. The coach shares his screen and begins walking the learners through the latest internet connection process for broadband routers. Afterwards, Mark notices that a recording of the session is now available in the Stream.
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Support Rating
AINA Wireless
No answers on this topic
Avaya
Avaya OneCloud CPaaS support has been excellent. Specifically:
  • Onboarding new users (licensing)
  • API integration support
  • Client platform support for learners
  • Seamless rollout of new features (and documentation)
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Alternatives Considered
AINA Wireless
No answers on this topic
Avaya
We have tried many other CPaaS platforms including Twilio, Telnyx, Nexmo, SignalWire and Bandwidth. The Avaya CPaaS has the richest set of available features combined with the most competitive pricing model!
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Return on Investment
AINA Wireless
No answers on this topic
Avaya
  • Time to market
  • Improve customer service
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ScreenShots

AINA Small Talk Screenshots

Screenshot of Press the “a” button to talk to your group. Press the exclamation mark on the top right corner to send an Emergency Alert.Screenshot of Check your server connection and group settings.Screenshot of A controller can see the live location of group users and talk to them with AINA Small Talk Dispatcher platform.