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43 Ratings
4 Ratings
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Score 6.4 out of 100

Cisco Catalyst 3650 Series Switches

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43 Ratings
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Score 9 out of 100

Likelihood to Recommend

Alcatel-Lucent OmniSwitch

A good system for basic ACD (need to add components for contact center functionalities). Strong reliability.
Patrice Tanguay | TrustRadius Reviewer

Cisco Catalyst 3650 Series Switches

Cisco Catalyst 3650 Series (and Cisco products in general) are usually within a higher price bracket than their competitors, but provide better reliability and enterprise support as a result. For highly critical, large scale, high throughput implementations (such as cctv), the extra assurance may be worth it. However, smaller and/or noncritical implementations that do not require best-in-class reliability and support may benefit from more cost-effective alternatives .
Anonymous | TrustRadius Reviewer

Pros

Alcatel-Lucent OmniSwitch

  • Very good omni-channel messaging.
  • Easy administration.
  • Low maintenance costs.
Patrice Tanguay | TrustRadius Reviewer

Cisco Catalyst 3650 Series Switches

  • It's so seamless that our users forget there's even a network. Also, slowness is no longer an issue | Hacen que el usuario se olvide de que existe una red. Nadie se queja de lentitud.
  • It's easy to implement virtual networks and access lists. | Es posible implementar facilmente redes virtuales y listas de acceso.
  • We get the support and attention we need, when we need it. | Tenemos el soporte y la atencion que necesitamos cuando lo requerimos.
Orlando Mendoza | TrustRadius Reviewer

Cons

Alcatel-Lucent OmniSwitch

  • It's not a "all in one" platform. Requires many components
  • Softphone GUI could be improved
  • Limited ACD functionality
Patrice Tanguay | TrustRadius Reviewer

Cisco Catalyst 3650 Series Switches

  • Price. There are competitors that provide similar service levels at the most reasonable prices.
  • The innovation of emerging technology in areas of network management and integration.
  • Model numbers can be confusing when wanting to find exactly what you need.
  • Cisco IOS feature sets are even more confusing than the model numbers
  • Be ware of IOS bug(s) that could affect your infrastructure. But every vendor will have them
Graham Murison | TrustRadius Reviewer

Likelihood to Renew

Alcatel-Lucent OmniSwitch

No score
No answers yet
No answers on this topic

Cisco Catalyst 3650 Series Switches

Cisco Catalyst 3650 Series Switches 9.1
Based on 1 answer
Catalyst switches are the primary devices we use to deliver networking services to our employees and allow the citizens to access county services.
Bryan Weaver | TrustRadius Reviewer

Usability

Alcatel-Lucent OmniSwitch

No score
No answers yet
No answers on this topic

Cisco Catalyst 3650 Series Switches

Cisco Catalyst 3650 Series Switches 8.1
Based on 2 answers
Based on my previous experience with other vendors, Cisco is worlds apart. I can manage every feature I need with great flexibility.Other vendors that only provide web UI, limited functionality exists.The other benefit is that since Cisco has been a strong player for so long, their training is being done in some high schools now expanding the knowledge to more of the workforce.
Graham Murison | TrustRadius Reviewer

Support Rating

Alcatel-Lucent OmniSwitch

No score
No answers yet
No answers on this topic

Cisco Catalyst 3650 Series Switches

Cisco Catalyst 3650 Series Switches 8.2
Based on 1 answer
TAC is awesome but we have had a few techs that were unaware of what a specific product was.
Bryan Weaver | TrustRadius Reviewer

Alternatives Considered

Alcatel-Lucent OmniSwitch

Alcatel system already installed and operational upon my arrival at Biron.
Patrice Tanguay | TrustRadius Reviewer

Cisco Catalyst 3650 Series Switches

We chose this equipment because it already has a Cisco equipment park that has excellent respect, reliability and security in the market. We really appreciate the technical support and warranty for troubleshooting if we have something wrong.
João Mauricio | TrustRadius Reviewer

Return on Investment

Alcatel-Lucent OmniSwitch

  • Great stability compared to previous telephony platform.
  • Low maintenance costs. Reduced OPEX.
  • Great uptime with few outages.
Patrice Tanguay | TrustRadius Reviewer

Cisco Catalyst 3650 Series Switches

  • They just work. When expanding the network, we can be up and running quickly.
  • They're a little more expensive than other options but are more than worth it.
  • Always back up your configurations. We have had multiple examples where they lose them during upgrades.
Anonymous | TrustRadius Reviewer

Pricing Details

Alcatel-Lucent OmniSwitch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Catalyst 3650 Series Switches

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison