Alemba Service Manager vs. Asset Panda

When a Service Desk agent receives a request from a user to fulfill and an incident occurs during implementation, VMWare Service Manager (VSM) will be able to link all events and correlate records across the system.

Incentivized

It is great to keep track of all assets. I'd like to see a spot where we would put a link to any of our assets with GPS in them, so we do not have to go back and forth. The feature to put serial numbers for equipment is a great feature

Incentivized

• Manage service processes
• Manage pools
• Automate services

Incentivized

• Find the position of assets using their location and synopsis
• E-signature is used to assets
• Cloud based tracking from anywhere
• Assets assigned to users are easily tracked

Incentivized

• Embedded CI (configuration Item) scanner
• Reporting and dashboarding engine

Incentivized

• Time-out settings on the website should be increased.
• Image structure on the way they organized photos could be improved.
• Barcode scanner on a mobile device could be improved.
• Photo editor could be improved.

Incentivized

It's performed just how I want it to, so no real complaints really

Incentivized

It wasn't my selection, it's been used for more than five years in the current organization.

Incentivized

Asset Panda is great for fixed assets or small businesses. I have also used inventory in a retail environment where product coming in and out need to be tracked. I wouldn't recommend it for an extremely high volume business.

Incentivized

• Less management time spent on VMs and virtual environment
• Less money spent on compute
• Less money spent on servers

Incentivized

• Quick and easy asset management

Incentivized