Alexandria POS vs Sage Pay

• Cloud hosting. Only has gone down once and was back up in a matter of hours. Updates are applied automatically.
• Easy to use from the librarian side. Little help or training is needed.
• Support is very helpful and approachable when issues arrive.

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• Sage is able to access programs and saves time by copying over client information.
• Sage posts payments directly to your cash accounts which means you don't have to waste time with deposits.
• Sage is quick and there is no way of human error or charging a credit card twice.

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• Cost is pretty high.
• Some settings are difficult to locate, had to call tech support to find them.

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• I would like for Sage Pay to automatically merge payment information into the Sage 50 Accounting software. Today the accounting manager must credit the sale to the customer account.

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• Cloud hosting has enabled an offsite backup of our library inventory.

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• Save overall on credit card charges saved us at the very least $500-$1000.00 a month.
• Being able to send out receipts digitally through the program saved at least another $100.00 on postage a month.
• The customer support explains everything so you know you really are saving money.

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