Likelihood to Recommend Although the tool was developed locally in South Korea, it is still a good tool and is already validated in a number of industries. The problem is, no one seems to know the future of the product. It is okay to use it as a pilot tool for any non-commercial purpose, but to be used in a professional or enterprise setting, maintenance, licensing, and other things need to be guaranteed by HandySoft.
Read full review Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review Pros BizFlow has a long history of development and implementation in a variety of industries. Its modeling tool is well-designed and user-friendly. BizFlow supports seamless integration with backend services like MySQL databases and web services. Since it is an enterprise-wide BPM tool, system performance was stable and robust. It supports modern m-health requirements, with social BPM functions and mobile support. Mobile integration especially was good, with the provider's secure messaging functions. Read full review Basic workflows are easy enough for casual users to set up and utilize. Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents. Alfresco mobile app makes it easy for those on the road to access, approve and share documents. Folder rules are easy to set up and make assignment of metadata easier to automate. Read full review Cons It's not even clear that BizFlow is still managed by the company. It was a good tool before, but it looks like it's been fading out. Although this was an R&D project in an academic institute, business support was extremely poor. We had no idea how to resolve issues; there were no online communities, documentation, or anyone who knew this product. Few references in healthcare and clinical settings. We tried this for a proof-of-concept though, so it didn't matter. Read full review Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM. Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation. Integration with multiple silos for content. Read full review Likelihood to Renew As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review Usability Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Read full review Support Rating I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Read full review Implementation Rating Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review Alternatives Considered At the beginning of the project, we considered popular tools for the modeling and execution of business processes: jBPM, Activity, Tibco, etc. jBPM is the tool we liked because of its strong support of BPMN 2.0 and strong online community and support. We had different expectations for BizFlow, like professional and business supports. In the end, although haven't decided yet, most likely we will move forward with jBPM instead of BizFlow. Unless things change, the tool will fade out from the market silently.
Read full review All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Read full review Return on Investment We ended up deciding to not use BizFlow for future projects. The main reason wasn't due to ROI or cost, but was due to our uncertainty of the management and future direction of the tool by the company. Besides the business issue, as far as reasonably priced software goes, it is a good tool. Adopting BizFlow into a healthcare industry may come with additional expense due to its lack of references in the industry, which should be additionally considered. Read full review Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments. Ability to secure documents and provide access to only those who should be allowed to see that content Read full review ScreenShots