Alida CXM vs. Survaider
Alida CXM vs. Survaider
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
Survaider | Mid-Size Companies (51-1,000 employees) | Survaider is an online SaaS CEM platform which aims to let enterprises understand voice of customers and act on it, across all their business locations in real time. According to the vendor, Survaider applies machine learning and NLP techniques to let their customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms. Key capabilities include: - Identify key… | N/A |
Alida CXM | Survaider | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $30 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | Survaider | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alida CXM | Survaider | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | Survaider | |
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Likelihood to Recommend | 5.0 (7 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | Survaider | |
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Likelihood to Recommend | Alida | Survaider No answers on this topic |
Pros | Alida | Survaider No answers on this topic |
Cons | Alida | Survaider No answers on this topic |
Likelihood to Renew | Alida | Survaider No answers on this topic |
Usability | Alida | Survaider No answers on this topic |
Support Rating | Alida | Survaider No answers on this topic |
Alternatives Considered | Alida | Survaider No answers on this topic |
Return on Investment | Alida | Survaider No answers on this topic |
ScreenShots | Survaider Screenshots |