The Alpha platform is a unified mobile and web app development and deployment environment with distinct "no-code" and "low-code" components. The vendor says that using the Alpha TransForm no-code environment, business users and developers can take full advantage of all the capabilities of the smartphone to turn any form into a mobile app in minutes, and power users can add advanced app functionality with Alpha TransForm's built-in programming language. IT developers can use the…
$35
Creatio
Score 9.2 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
The speed of development from concept, through development and delivery of the end product is so impressive [with Alpha Anywhere]. There is an impressive array of genies and helper functions meaning that you can focus on what matters, the end user experience. It is not a "No code" solution but it is a very impressive "low code" solution which allows detailed access under the hood to tweak the applications to your own needs and the needs of your clients.
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
Our company had been creating small business applications since the 1980's, when we used DBase IV (don't laugh... that's what was available). Then, we got more "sophisticated" with Microsoft Access. Clearly, we would always be limited with what we can do with those two programs. By accident, during an Internet search, we saw and ad for Alpha Anywhere (back then, it was called Alpha V). After working with the 30 free trial for just two weeks, we retired Access, for good. The best part was Alpha's flexibility in its use of "back end" data tables. That allowed us to use existing Access tables as we redesigned the front-end program (Alpha ships with its own DBF system, but we prefer SQL-Based tables). You can choose, SQL Server, MySQL, Oracle, Access, Paradox (actually, too many to name) for your tables. You can even create links to Excel spreadsheets or QuickBooks Tables. It's outstanding!
Alpha allows developers to create very large and very complex programs. However, it's also a great choice for RAD (Rapid Application Development) for those who need to be up and running quickly or for less experienced programmers. Actually, the interface truly allows for "codeless" development of your application (more on that later). That means you can design a fully functional application, without typing a single line of code. They have some examples on their website.
My favorite part of Alpha is that it is constantly adding features and functions that allow us to do more with our applications. In fact, one of my biggest problems is that I need more time to learn and practice the added features as fast as they are introduced
Prior to Alpha Anywhere, we never considered creating/developing "mobile" applications (for tablets, smartphones, etc.). Alpha created a unique "panel" system that makes those application work great... and allows for the design of very sophisticated Apps.
Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
Alpha Anywhere is a full-stack IDE. It’s no code and low code, but you can also custom code if you need to. About 10% of our application is no code. 80% is low code and 10% is custom code.
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
Allows for a great return on investment since you can quickly become very productive and complete more projects and applications in a shorter period of time with hand coding and the normal programming headaches of PHP, C#, Angular, etc.
You can afford to take on more and smaller projects since they will require far less time to complete than more traditional development environments.
Alpha Anywhere is continuously updated coming out with new features and capabilities on essentially a daily basis. Continuous improvement and frequent updates allows you to always stay ahead of the curve and competitors.
Alpha Anywhere allows you to offer lower cost solutions that will be completed in less time and that will be much easier to support and maintain.
We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
