What users are saying about
20 Ratings
Top Rated
55 Ratings
20 Ratings
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Score 9 out of 100
Top Rated
55 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Amazon Cognito

If you're already using AWS, there's no reason why you should implement your own password authentication or OAuth flows when you can use Cognito instead. It solves that work for you astoundingly well. You might be tempted by a tool like Okta for OAuth flows, but unless you already have a hard dependency on it then you should go with Cognito instead. It's much lighter weight, and it's much more pleasant to extend it with lambdas.
If you don't have any AWS in your stack, or it's very very important to you to stay platform-independent for your login flows, then those are reasons to avoid Cognito.
Anonymous | TrustRadius Reviewer

Firebase

If you are having an application which requires authentications of users and want to have a central space where you can store all your user data, Firebase is a lifesaver. You can deploy your application once and then control all the operations from the console itself.In case your applications do not require any authentications and simply available to all the users who download/install it, Firebase might be of less use in that case.
Anonymous | TrustRadius Reviewer

Pros

Amazon Cognito

  • Amazon Cognito allows you to build multi-factor authentication with a few clicks.
  • Cognito supports sign-in with social identity providers like Facebook and Google.
  • It is easy to manage Cognito users through the Console.
  • It is easy to customize sign-up and sign-in workflows by integrating with AWS Lambda.
Anonymous | TrustRadius Reviewer

Firebase

  • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
  • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
  • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
Sam Lepak | TrustRadius Reviewer

Cons

Amazon Cognito

  • As such I do not find any major things as cons. However they can improve the documentation.
  • Sometimes additional customisation increases complexity. Most of those advanced features are not used frequently.
Apurv Doshi | TrustRadius Reviewer

Firebase

  • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
  • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
  • City-specific data instead of just country-specific data would have been a huge plus as well.
Evan Laird | TrustRadius Reviewer

Usability

Amazon Cognito

Amazon Cognito 8.0
Based on 2 answers
All the features AWS Cognito offers gives the user the options they need without making it too complicated. Your customers will be happy. On the administration site usability is also great. After a small learning curve, you can setup Cognito for your usage
Anonymous | TrustRadius Reviewer

Firebase

Firebase 9.5
Based on 2 answers
It is simple to use overall, the console's main menu is divided into Develop, Quality, Analytics and Grow - which have further subdivisions by their set of features and tools. Develop and Quality are relevant for product and tech. Analytics is relevant for product, analytics and Grow is relevant for marketing. This makes the overall use very easy.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Cognito

Amazon Cognito 7.3
Based on 3 answers
AWS Support overall is poor. Your main resources are trainings and the docs, and the docs can be very confusing. Using Cognito well involves having a developer learn it deeply and help support your team in understanding it. That said, Cognito's competitors also have dismal support and even worse documentation, so while this isn't a strength for Cognito it may still be the frontrunner here.
Anonymous | TrustRadius Reviewer

Firebase

Firebase 7.2
Based on 16 answers
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon Cognito

When compared to Okta, I would say Cognito is still not up to pace with Okta. However, I guess they are constantly updating their features and will soon come with the new features. I would say Cogntio provides a better interface than Azure.
Anonymous | TrustRadius Reviewer

Firebase

Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Cognito

  • Amazon Cognito has had a positive impact on our business by allowing us to develop services that require user sign-up and sign-in more rapidly. Not only do we not need to build or maintain these features, but Cognito's implementation is also better than what we would be justified in building ourselves.
  • Amazon Cognito makes user management easy. This reduces the time we have to spend supporting users. Non-technical product managers can even use the AWS Console to manage users without requiring support from developers.
  • Amazon Cognito is likely more secure than what would be built in-house; a portion of our attack surface is now managed by Amazon.
Anonymous | TrustRadius Reviewer

Firebase

  • Makes building real-time interfaces easy to do at scale with no backend involvement.
  • Very low pricing for small companies and green-fields projects.
  • Lack of support for more complicated queries needs to be managed by users and often forces strange architecture choices for data to enable it to be easily accessed.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Cognito

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Cognito Editions & Modules

Edition
Starting Price$0.011
  1. Per MAU
Additional Pricing Details

Firebase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Firebase Editions & Modules

Edition
Phone Authentication$0.011
Stored Data$0.182
  1. Per Verification
  2. Per GiB
Additional Pricing Details

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