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29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 29 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.8 out of 100
Based on 3 reviews and ratings
Likelihood to Recommend
Amazon Route 53
With Amazon Route 53, one can create and manage public DNS records. Using the easy to use and simple web interface it lets you get started in minutes. One can provide controlled access to the hosted zone by using the AWS IAM service. IAM can be used to control who in the team can create and make changes to your DNS records.

Verified User
C-Level Executive in Corporate
Computer Software Company, 1-10 employeesNS1
NS1 is great for high performance or geographically load balanced DNS needs for an enterprise product. The variety of different services and integrations make the product highly configurable and the great monitoring systems, including integrations with PagerDuty, etc., allow for an operation to easily watch for issues. NS1 is overkill for flat, easy to define, and static DNS solutions that won't use all of its advanced features.
Senior Security Engineer
TealiumMarketing and Advertising, 201-500 employees
Pros
Amazon Route 53
- Route53's UI is quite simple and can be understood and manipulated within minutes of introduction.
- Route53 is globally scalable and customizable, allowing you to set intuitive fail overs and routing based on latency, location, random, or set policies.
- With AWS-hosted infrastructure, Route53 allows for a special set of alias records with extended privileges to simplify your DNS solution.
DevOps Engineer
CBREReal Estate, 10,001+ employees
NS1
- Excellent uptime and performance, allowing for consistent and fast resolution
- A strong customer-focused feature set that continually evolves
- Excellent API support and infrastructure as code support through Terraform
Senior Security Engineer
TealiumMarketing and Advertising, 201-500 employees
Cons
Amazon Route 53
- Price, it is not expensive ... but you can find some cheaper and even free DNS solutions.
- If you use non-AWS infrastructure, Route 53 doesn't have significant advantages on other services.
- AWS Route 53 does not support forwarding or conditional forwarding options for domains used on an on-premise network.

Verified User
Engineer in Other
Environmental Services Company, 11-50 employeesNS1
- Terraform provider has bugs and NS1 is relying on a new release of Terraform (0.12) to fix the issues
- Expensive
- Some difficulty getting live customer support
Senior Security Engineer
TealiumMarketing and Advertising, 201-500 employees
Usability
Amazon Route 53
Amazon Route 53 8.9
Based on 7 answers
Amazon Route 53 is designed well, with individual domains easily configurable, and with the current state available at a glance. The UI does have scaling issues, but they are at scales most companies will not encounter. The tooling surrounding Route 53 in AWS is very good and makes use of Route 53 for many features.
Senior Software Developer
DirectEmployers AssociationHuman Resources, 51-200 employees
NS1
No score
No answers yet
No answers on this topic
Support Rating
Amazon Route 53
Amazon Route 53 8.5
Based on 9 answers
The product is simple enough that the docs and the UI stand on their own. Its one of the least confusing (/most intuitive) AWS products. As with all Amazon products, don't expect strong email or human support-- you're going to be using their documentation. If you need a human to guide you through the DNS process, you should consider a tool like CloudFlare or NameCheap; if you're a developer, Route53 is where you want to be.

Verified User
Employee in Information Technology
Computer Software Company, 11-50 employeesNS1
No score
No answers yet
No answers on this topic
Alternatives Considered
Amazon Route 53
GoDaddy is fine if you just want to have a domain and set up a few simple records. But if part of your business is transferring domains and constantly updating records for new websites, email changes, and security, then a registrar-based DNS service just won't cut it. Route 53 has the tools for an advanced user who wants more control to avoid pitfalls of transfer downtime.

Verified User
Technician in Information Technology
Information Technology & Services Company, 11-50 employeesNS1
The primary comparison was between NS1 and Route 53. The more advanced features and better performance of NS1 made the choice clear. Also, moving some services to a different vendor prevents vendor lock-in. Route 53 has great features and is easy to configure as well as a Terraform provider support for infrastructure as code practices, but the performance of NS1 was much better.
Senior Security Engineer
TealiumMarketing and Advertising, 201-500 employees
Return on Investment
Amazon Route 53
- Kept our domains running, no issues with downtime or affecting our end customers.
- Enabled us to save time running static websites via routing a domain to an S3 Bucket.
- With various time to live settings, we're able to make DNS changes and have them go live pretty quickly.
Software Architect
SpringAheadInternet, 51-200 employees
NS1
- Improvement in uptime and resolution times
- Expensive
- Helps to continue our move to complete infrastructure as code
Senior Security Engineer
TealiumMarketing and Advertising, 201-500 employees
Pricing Details
Amazon Route 53
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon Route 53 Editions & Modules
Edition
Standard | $0.401 |
---|---|
Queries | $0.602 |
- Per Zone Per Month
- Per Million Queries
Additional Pricing Details
—NS1
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
NS1 Editions & Modules
—