Amazon WorkSpaces vs. VNC Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon WorkSpaces
Score 8.6 out of 10
N/A
Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI).
$21
per month
VNC Connect
Score 7.6 out of 10
N/A
VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.
$3.39
per remote computer per month
Pricing
Amazon WorkSpacesVNC Connect
Editions & Modules
Starting Price
$21.00
per month
Maximum Price
$140.00
per month
Professional - Device Access
$3.39
per remote computer per month
Enterprise - Device Access
$4.59
per remote computer per month
Professional - Instant Support
$16.99
per named technician per month
Enterprise - Instant Support
$33.49
per named technician per month
Offerings
Pricing Offerings
Amazon WorkSpacesVNC Connect
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Amazon WorkSpacesVNC Connect
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Amazon WorkSpaces
-
Ratings
VNC Connect
7.7
31 Ratings
7% below category average
Screen sharing00 Ratings10.027 Ratings
File transfer00 Ratings8.314 Ratings
Instant message00 Ratings8.118 Ratings
Secure remote access with Smart Card authentication00 Ratings9.04 Ratings
Access to sleeping/powered-off computers00 Ratings6.09 Ratings
Over-the-Internet remote session00 Ratings9.129 Ratings
Initiate remote control from mobile00 Ratings8.118 Ratings
Remote management of servers & workstations00 Ratings4.76 Ratings
Centralized management dashboard00 Ratings9.015 Ratings
Session record00 Ratings7.01 Ratings
Annotations00 Ratings5.36 Ratings
Monitoring and Alerts00 Ratings7.03 Ratings
Multi-platform remote control00 Ratings9.010 Ratings
Best Alternatives
Amazon WorkSpacesVNC Connect
Small Businesses
VMware Fusion
VMware Fusion
Score 8.4 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
VMware Fusion
VMware Fusion
Score 8.4 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
VMware Fusion
VMware Fusion
Score 8.4 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon WorkSpacesVNC Connect
Likelihood to Recommend
8.7
(6 ratings)
9.0
(37 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(8 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
Support Rating
9.0
(1 ratings)
8.0
(2 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Amazon WorkSpacesVNC Connect
Likelihood to Recommend
Amazon AWS
With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
Read full review
RealVNC
It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
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Pros
Amazon AWS
  • Quick, clean access to the VDI images.
  • Easy provisioning of images to use based on multiple criteria.
  • Integrating with our other products (AV/AM, productivity, etc.).
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RealVNC
  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Read full review
Cons
Amazon AWS
  • Copy and paste does not work well
  • The performance is degraded during the day being slow at the end of the journey
  • Some user interface issues displaying the page
  • Sometimes when I type a word a letter is pasted many [times]
Read full review
RealVNC
  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
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Likelihood to Renew
Amazon AWS
No answers on this topic
RealVNC
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
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Usability
Amazon AWS
No answers on this topic
RealVNC
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
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Support Rating
Amazon AWS
AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
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RealVNC
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
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Online Training
Amazon AWS
No answers on this topic
RealVNC
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
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Implementation Rating
Amazon AWS
No answers on this topic
RealVNC
No problem at all, love the product.
Read full review
Alternatives Considered
Amazon AWS
Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
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RealVNC
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
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Return on Investment
Amazon AWS
  • Faster project deliverables
  • Security of our database
  • Have complete control over virtual networking
  • Vds Lagging issues at times due to heavy usage
Read full review
RealVNC
  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
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ScreenShots