10 Ratings
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Score 8.6 out of 100
15 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Ambassador Referral Marketing Platform (discontinued)

Should be used by organizations to promote business and bring in new customers, particularly the ones with a bigger customer base. It may or may not be used by small businesses as the data is not too much to store, however, I recommend using it anyway as it will save time and, in turn, let you do more for your business.
Simon Gray | TrustRadius Reviewer

ARchitect

If you have an AR program across the globe and want to track all interactions you have with them, this tool is right for you. As you can imagine the tool is only as good as the data you put in, so you do have to make it part of your work day to input the data. Say a team member leaves and you have to jump in to cover for them, you are able to see all the interactions they have had with analysts
Deborah Filer | TrustRadius Reviewer

Pros

Ambassador Referral Marketing Platform (discontinued)

  • Manage Payouts
  • Documentation
  • Integrations with CRM
Anonymous | TrustRadius Reviewer

ARchitect

  • The analyst database is constantly enriched and a lifesaver.
  • Email newsletter functionality is excellent for tracking comms with analysts.
  • Premium content alerts are useful to get all coverage in one place.
Ludovic Leforestier | TrustRadius Reviewer

Cons

Ambassador Referral Marketing Platform (discontinued)

  • Documentation is not updated
  • Implementing external authentication doesn't always work as described in the documentation
  • The Administration console is limited
Anonymous | TrustRadius Reviewer

ARchitect

  • Use of the finder feature is a little cumbersome
  • The email editor is better but still a little fiddly compared to the likes of Mailchimp
  • Adding in new contacts is a little tedious process
  • Removing analysts no longer with an organisation - in transit is a little onerous
Marc Duke | TrustRadius Reviewer

Usability

Ambassador Referral Marketing Platform (discontinued)

Ambassador Referral Marketing Platform (discontinued) 8.7
Based on 3 answers
It is very user friendly, all options and features are easily accessible. Support material is readily available to help out with general queries or frequently asked questions. The software's customer-facing end does not require any special training or skills to use it to its full capacity. In short, it is easy and good looking.
Simon Gray | TrustRadius Reviewer

ARchitect

ARchitect 10.0
Based on 1 answer
It's super easy to use, and anything that I cannot figure out, their team usually helps me within hours of my asking!
Nicole Silacci | TrustRadius Reviewer

Support Rating

Ambassador Referral Marketing Platform (discontinued)

Ambassador Referral Marketing Platform (discontinued) 7.0
Based on 3 answers
Support is ok. Any questions that take a higher tier of support takes some time to get resolved
Anonymous | TrustRadius Reviewer

ARchitect

ARchitect 7.2
Based on 2 answers
In the instances I have had issues its been a little tricky to figure things out, some of the videos are helpful but getting email responses are not great compared to online chat and I have found that the response rates have been more than a day in some instances which is not as responsive as I would like compared to other platforms
Marc Duke | TrustRadius Reviewer

Alternatives Considered

Ambassador Referral Marketing Platform (discontinued)

They both offer about the same in terms of end goal and purpose of use and scenarios. However, Ambassador does way better in terms of simplifying the syntax and makes offer a little bit more of control by adding the concepts of hosts, mappings while staying away from a hard to read single file configuration.
Anonymous | TrustRadius Reviewer

ARchitect

Prior to using ARchitect, we were using Salesforce. While we did have some customization added, it did not nearly have the robustness that ARchitect provides -- especially since it is designed for AR professionals. We've been using ARchitect for about 8 years and have never looked back. Some examples of vast improvements: 1. Analyst firms/bios. With Salesforce, we needed to maintain all analyst bios -- something that ARchitect does.2. Analyst coverage. We used to track all analyst coverage by visiting multiple analyst websites and manually pasting into spreadsheets. We now not only get a feed of coverage that can be exported into Excel, but we can also customize reports by topic.3. Reporting. Salesforce did not provide the same reporting capabilities that ARchitect provides.
Kara Lira | TrustRadius Reviewer

Return on Investment

Ambassador Referral Marketing Platform (discontinued)

  • The ROI is good enough.
  • Less hassle to carry out tasks which in turn saves expenses.
  • Streamlines referral processes and record keeping.
Simon Gray | TrustRadius Reviewer

ARchitect

  • We don't measure ROI and ARchitect. It is an essential tool for us and fortunately I've not had to justify our ongoing investment by demonstrating ROI.
Brenda Celeste | TrustRadius Reviewer

Screenshots

Pricing Details

Ambassador Referral Marketing Platform (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Ambassador Referral Marketing Platform (discontinued) Editions & Modules

Edition
StarterStarting at $300/mo.1
ProfessionalStarting at $800/mo.1
EnterpriseStarting at $1500/mo1
  1. Annual commitment required.
Additional Pricing Details
"Enterprise" is a custom price that is determined according to a number of variables, including specific add-ons or custom work required.

ARchitect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ARchitect Editions & Modules

Additional Pricing Details

Add comparison