Amplemarket vs. Luma

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amplemarket
Score 7.1 out of 10
N/A
Amplemarket is the platform to helps to sell in today's environment. From lead generation to personalized multichannel outreach and smart actions,N/A
Luma
Score 8.8 out of 10
N/A
Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.N/A
Pricing
AmplemarketLuma
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AmplemarketLuma
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.—
More Pricing Information
Best Alternatives
AmplemarketLuma
Small Businesses
Intercom
Intercom
Score 8.7 out of 10
Intercom
Intercom
Score 8.7 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AmplemarketLuma
Likelihood to Recommend
8.0
(1 ratings)
8.5
(5 ratings)
User Testimonials
AmplemarketLuma
Likelihood to Recommend
Amplemarket
You have the option of opting for simple plans that do not include their entire offer of applications, you can make better use of your data. All the members of the company will be able to constantly bear fruit of all the big data, the reports are developed with the highest consistency and quality, and it allows the use of metrics.
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Serviceaide
I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.
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Pros
Amplemarket
  • It has a system that directly connects and relates the results.
  • It is a system of algorithms and mathematical formulas that manages to relate a large amount of customer data.
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Serviceaide
  • It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.
  • Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.
  • The best part is effective and satisfactory support given by he service owners.
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Cons
Amplemarket
  • It can be very difficult to correctly filter this enormous amount of data.
  • It falls short in areas such as e-mail marketing.
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Serviceaide
  • more accessibility
  • mprovement in the Spanish language
  • a friendlier system
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Alternatives Considered
Amplemarket
It is a flexible system that is also somewhat forgiving, there is an opportunity to go back to fix any problem. It allows your company to obtain information on processes and customers, the tool also offers artificial intelligence and machine learning, it is possible to adapt various types of content.
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Serviceaide
1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design
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Return on Investment
Amplemarket
  • You can help your people start analyzing your campaigns
  • Combine the APIs that are available
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Serviceaide
  • It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.
  • The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.
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ScreenShots

Amplemarket Screenshots

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