What users are saying about
This review does not include a rating.
3 Ratings
This review does not include a rating.
3 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

AnswerDash

No answers on this topic

MySurveyLab

MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
George Smith profile photo

Feature Rating Comparison

Survey Format & Appearance

AnswerDash
MySurveyLab
8.5
Survey templates
AnswerDash
MySurveyLab
7.3
Themes
AnswerDash
MySurveyLab
9.1
Custom logo/branding
AnswerDash
MySurveyLab
9.1

Survey Content

AnswerDash
MySurveyLab
8.8
Changes to live survey
AnswerDash
MySurveyLab
9.1
Question design help
AnswerDash
MySurveyLab
8.2
Multiple question types
AnswerDash
MySurveyLab
9.1

Survey Logic

AnswerDash
MySurveyLab
9.1
Survey logic flexibility
AnswerDash
MySurveyLab
9.1

Survey Reporting & Analytics

AnswerDash
MySurveyLab
8.5
Response tracking
AnswerDash
MySurveyLab
7.3
Data export
AnswerDash
MySurveyLab
8.2
Standard reports
AnswerDash
MySurveyLab
9.1
Custom reports
AnswerDash
MySurveyLab
9.1
Analytics
AnswerDash
MySurveyLab
9.1

Survey Administration & Security

AnswerDash
MySurveyLab
8.6
Access controls
AnswerDash
MySurveyLab
8.2
Compliance
AnswerDash
MySurveyLab
9.1

Survey Distribution

AnswerDash
MySurveyLab
9.1
Vendor-offered crowdsourcing
AnswerDash
MySurveyLab
9.1
Respondent restrictions
AnswerDash
MySurveyLab
9.1

Pros

AnswerDash

No answers on this topic

MySurveyLab

  • They have great support that always will help you.
  • MySurveyLab is very flexible. Some things can be done in several ways.
  • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
  • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
  • They have a mobile application that can collect responses offline(!)
George Smith profile photo

Cons

AnswerDash

No answers on this topic

MySurveyLab

  • Summary export in Excel could be nicer.
  • Tags in the left menu could be more intuitive.
George Smith profile photo

Alternatives Considered

AnswerDash

No answers on this topic

MySurveyLab

George Smith profile photo

Return on Investment

AnswerDash

No answers on this topic

MySurveyLab

  • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
George Smith profile photo

Pricing Details

AnswerDash

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MySurveyLab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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