Antavo Enterprise Loyalty Cloud vs. Giftbit

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Antavo Enterprise Loyalty Cloud
Score 6.1 out of 10
N/A
Antavo is an Enterprise Loyalty Cloud, providing technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience customizable so loyalty and marketing teams can run their program internally, without IT help. The vendor states Antavo invests 60% of its revenue into its product and issues quarterly product releases. Antavo helps global clients like BMW, KFC or…N/A
Giftbit
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
Pricing
Antavo Enterprise Loyalty CloudGiftbit
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Antavo Enterprise Loyalty CloudGiftbit
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
Antavo Enterprise Loyalty CloudGiftbit
Top Pros
Top Cons
Best Alternatives
Antavo Enterprise Loyalty CloudGiftbit
Small Businesses
Growave
Growave
Score 9.4 out of 10
Growave
Growave
Score 9.4 out of 10
Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
Oracle Marketing
Oracle Marketing
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Antavo Enterprise Loyalty CloudGiftbit
Likelihood to Recommend
9.0
(1 ratings)
9.4
(10 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
Antavo Enterprise Loyalty CloudGiftbit
Likelihood to Recommend
Antavo
It is well suited as a fashion and accessories industry customer loyalty programme platform. It is also a well organized way of managing reports and campaigns. It is also very suitable for low-budget programmes and we are satisfied with the services. So it is very suitable for my requirements.
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Giftbit
It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
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Pros
Antavo
  • Extremely user friendly.
  • Contributes advice and help consistently.
  • Great feedback and assistance.
  • Great for optimizing campaigns and conversions.
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Giftbit
  • Sending mass brand-templated gift cards
  • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
  • Showing metrics for gift cards
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Cons
Antavo
  • Can't access through mobile devices.
  • Sometimes uploading files doesn't work.
  • Regional languages are not supported in app.
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Giftbit
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
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Usability
Antavo
Overall usability is very satisfying and it is a good systematic user experience, all the systems having some issues so it is also having issues in the system. But it makes some of our campaigns easily manageable and you can get the best return on investment on our campaigns. It is also very easy to manage too.
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Giftbit
No answers on this topic
Support Rating
Antavo
Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
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Giftbit
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
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Alternatives Considered
Antavo
No answers on this topic
Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
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Return on Investment
Antavo
  • Easily track all the activities on your campaign.
  • Great user behavior tracking.
  • Reporting is very good with special requirements.
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Giftbit
  • We now have an easy way to do these fulfillments
  • It's easy to set up an account
  • It alleviates privacy issues on our end
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ScreenShots

Antavo Enterprise Loyalty Cloud Screenshots

Screenshot of Antavo is a pure-play loyalty program technology vendor.Screenshot of Antavo’s no-code Workflows tool has a visual editor, so creating, running, and modifying loyalty campaigns & offers requires neither coding nor help from the IT department.Screenshot of A comprehensive look at a member’s stats, transaction and reward history inside the loyalty platform. Antavo’s Customer Insights helps to answer these questions.Screenshot of Antavo provides a variety of gamification elements and makes it easier for clients to set up their gamified loyalty program.Screenshot of Build and manage a reward catalog in Antavo’s Back-office, to allow users to ffer a range of incentives, including experiential rewards, coupons, vouchers, products or even services.Screenshot of Antavo’s platform offers a built-in editor for Mobile Passes that can be used without a learning curve. The editor is integrated with both Android & iOS platforms.