What users are saying about
2 Ratings
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85 Ratings
2 Ratings
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Score 6 out of 101

Bill.com

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85 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Anybill

Tax Payments to multiple states using one check request. You also will not have to set up multiple vendors in your system.
No photo available

Bill.com

I'm simply a user who receives reimbursements and can't speak to bill.com's effectiveness for admins, but bill.com seems perfectly fine for this medium-sized company's needs. I'm not sure why our company chose to use bill.com only for reimbursement payments (not submitting and approving the reimbursements) and only for US employees. We switched to bill.com after changing our external tax consultants in the US, so if your external tax consultant uses bill.com, it seems like an appropriate scenario to switch as well.
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Pros

Anybill

  • Eliminates multiple vendor set ups
  • Only have to process one check request for multiple jurisdiction payments
  • they take care of the delivery of payment part
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Bill.com

  • Bill.com allows anyone who has the dedicated bill.com email address for the company to send bills directly to Bill.com. This means clients, vendors, automated bill reminders - all of those can be emailed directly to bill.com. There's no need for a "special portal" for these to go through - ANYONE can send them there. And, if you have something that you need to add that is on your desktop, great! Just drag and drop, and it's added. It makes getting the bills a very simple process.
  • The approval process for Bill.com is great. You can set one or multiple approvers, you can customize it for just certain vendors need approval, or just amounts over a certain threshold, with a variety of combinations in between. This is really nice for clients who don't want to approve every bill they send you, but maybe they want to double check bills over $5,000.
  • The variety of email preferences you can set up for Bill.com is amazing. You can set it so anytime you receive something new, you get an email. Or maybe every time there's an approved bill - you get an email. Maybe you only want updates once a week, or on certain days of the week - you can do that too! It's whatever you need to see to be the most efficient, Bill.com will notify you by email however you want them to. It's great because nothing slips through the cracks.
Alicia Gates, CPA profile photo

Cons

Anybill

  • Tax schema can be confusing
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Bill.com

  • Cloud is a strength and a weakness - some customers prefer a personal on-site training resource.
  • Integration to other systems can be limited - for instance, some AP systems integrate to Fixed Assets for automatic set up of new assets.
  • When integrating back to GL systems, 1099 and other information can be difficult to map.
  • Based on volume, the low per transaction fees can total more than on site software systems. But for low volume firms, cost is very nominal.
Bill Aiton profile photo

Likelihood to Renew

Anybill

No score
No answers yet
No answers on this topic

Bill.com

Bill.com 8.9
Based on 13 answers
I continue to recommend Bill.com for businesses of various sizes, as the system of record for company disbursements for approval and control reasons. Best practices include using Expensify as the system of record for inputting expense reports, using Bill.com for reimbursement and approval of expense reports, vendor and contractor payables, and then syncing Bill.com with the accounting system, which is the master system of record. In this way, data entry is optimized, visibility and control are maximized and users are not burdened with having to access multiple systems to submit documents or process requests
Tina Gregory profile photo

Usability

Anybill

No score
No answers yet
No answers on this topic

Bill.com

Bill.com 9.0
Based on 5 answers
Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
Tina Gregory profile photo

Reliability and Availability

Anybill

No score
No answers yet
No answers on this topic

Bill.com

Bill.com 8.3
Based on 6 answers
The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
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Performance

Anybill

No score
No answers yet
No answers on this topic

Bill.com

Bill.com 10.0
Based on 2 answers
pretty fast usually
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Support

Anybill

No score
No answers yet
No answers on this topic

Bill.com

Bill.com 8.3
Based on 14 answers
Bill.com is incredibly easy to set up and use, yet could certainly offer better support. A live desk agent would be very helpful at times for the end-user to have as a resource. That being said, support requests are few and far between as the system is very user-friendly.
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Online Training

Anybill

No score
No answers yet
No answers on this topic

Bill.com

Bill.com 9.0
Based on 2 answers
The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
Tina Gregory profile photo

Implementation

Anybill

No score
No answers yet
No answers on this topic

Bill.com

Bill.com 8.0
Based on 5 answers
I heard from my leadership that it went very well.
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Alternatives Considered

Anybill

I have not used other products. We use to create multiple check requests every month to process different payments in house.
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Bill.com

We looked at software called Connect Booster that would have integrated with another piece of software we use (ConnectWise). We selected Bill.com over Connect Booster because it was much more cost-effective. I wish there was a way to integrate credit card payments as well.
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Return on Investment

Anybill

  • increased efficiency of payment process
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Bill.com

  • Bill.com has absolutely had a positive ROI. It streamlines multiple processes and is easy to keep track of.
  • Bill.com enables you to not have to organize and save invoices and payment receipts, because it is all organized on the platform with your scanned images and any other info you could use.
Erin Leonard profile photo

Pricing Details

Anybill

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Bill.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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