Apache Solr is an open-source enterprise search server.
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Luigi's Box
Score 9.5 out of 10
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Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average order value.
Solr spins up nicely and works effectively for small enterprise environments providing helpful mechanisms for fuzzy searches and facetted searching. For larger enterprises with complex business solutions you'll find the need to hire an expert Solr engineer to optimize the powerful platform to your needs. Internationalization is tricky with Solr and many hosting solutions may limit you to a latin character set.
I definitely recommend Luigi's Box if you would like to increase the engagement and monetization of your search and listings. It has thoughtful design that helps you utilize the tool for it's maximum potential. The team is also adding new functionalities, so I hope it will develop in the future.
Easy to get started with Apache Solr. Whether it is tackling a setup issue or trying to learn some of the more advanced features, there are plenty of resources to help you out and get you going.
Performance. Apache Solr allows for a lot of custom tuning (if needed) and provides great out of the box performance for searching on large data sets.
Maintenance. After setting up Solr in a production environment there are plenty of tools provided to help you maintain and update your application. Apache Solr comes with great fault tolerance built in and has proven to be very reliable.
These examples are due to the way we use Apache Solr. I think we have had the same problems with other NoSQL databases (but perhaps not the same solution). High data volumes of data and a lot of users were the causes.
We have lot of classifications and lot of data for each classification. This gave us several problems:
First: We couldn't keep all our data in Solr. Then we have all data in our MySQL DB and searching data in Solr. So we need to be sure to update and match the 2 databases in the same time.
Second: We needed several load balanced Solr databases.
Third: We needed to update all the databases and keep old data status.
If I don't speak about problems due to our lack of experience, the main Solr problem came from frequency of updates vs validation of several database. We encountered several locks due to this (our ops team didn't want to use real clustering, so all DB weren't updated). Problem messages were not always clear and we several days to understand the problems.
An excellent tool that to help you understand how visitors to your website search for your products and services, how successful they are in their searches and what needs to be adjusted to achieve the highest number of conversions and the fewest searches without results.
We had really good references for Luigi's Box so we barely considered any other option or alternative. I must say that we do not regret so far. Mostly because the implementation was fast and easy and thanks to self learning algorithm, Luigi's Box needs minimum maintenance. The product seemed a bit pricy at the beginning but it paid of.
Visitors have no problem finding the product or service they are looking for on the web.
The visitor has no problem finding specific documents and contracts.
Negative impact is, that Luigi's Box is not part of our web, it's a tool for searching, so if visitor write some term and presses enter, he is already out of Luigi's Box results.
