What users are saying about

AppSense

8 Ratings

Citrix UPM

14 Ratings

AppSense

8 Ratings
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Score 6.1 out of 101

Citrix UPM

14 Ratings
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Score 7.3 out of 101

Add comparison

Likelihood to Recommend

AppSense

AppSense does solve a lot of problems and can do some cool things. However, I think competing products may do the same job without some of the bugs and issues I have seen with AppSense. The automatic/transparent "run as Administrator" feature is very slick when set up properly and makes dealing with poorly coded legacy applications very easy. The flexibility it gives you with all of the stuff it can do is great. Take actions X, Y, and Z at logon based on these conditions, etc.
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Citrix UPM

The best use case for Citrix User Profile Management (UPM) is that it's included with many Citrix offerings. It's well worth trying to use instead of standard Microsoft roaming profiles to see if it fits your environments.
Ben Tusa profile photo

Pros

  • Application Manager - automatic elevation of certain software to run with admin rights, transparent to users IF you set it all up properly in advance. Once you have this configured, it can be very beneficial.
  • Environment Manager - custom actions based on detected conditions. For example, mapping one set of network drives once a user connects to a certain network, and a different set of network drives when they connect to a different network. And automatically remove the network drives when the user disconnects from the network. Do X, Y, and Z if a certain process starts or stops. If process A starts, automatically start process B.
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  • UPM does extend the features of Microsoft roaming profiles. It gives you the ability to load ADM files and create group policies to set settings.
  • With UPM you are able to include or exclude files and folders in a user's profile.
  • There are some tie ins between UPM and Citrix Director to give administrators the ability to quickly see the size of the user's profile.
Ben Tusa profile photo

Cons

  • Better control at the pre-network login stages.
Mark Borenstein profile photo
  • Since UPM manages Microsoft roaming profiles you still face profile size challenges. You can use the exclude feature but it can be a bit limiting.
  • Because of size concerns this may not be the best choice for international deployments if you intend to roam settings across multiple environments.
  • Troubleshooting UPM can be a bit difficult at times. There are some built in logging features but those are best reviewed by Citrix.
Ben Tusa profile photo

Likelihood to Renew

AppSense9.0
Based on 1 answer
It has been a very affective tool for our company.
Mark Borenstein profile photo
No score
No answers yet
No answers on this topic

Usability

AppSense9.0
Based on 1 answer
It was relatively easy to configure.
Mark Borenstein profile photo
No score
No answers yet
No answers on this topic

Support

AppSense8.0
Based on 1 answer
Always had a great experience dealing with the engineers.
Mark Borenstein profile photo
No score
No answers yet
No answers on this topic

Implementation

AppSense9.0
Based on 1 answer
Test, test, test.
Mark Borenstein profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The decision to use AppSense was not mine. If I had to choose a product today, I would at least want to evaluate the alternative from RES Software - from what I have read/heard it sounds like the better choice as far as reliability, support, and lack of bugs. I have not personally used it yet though.
No photo available
We decided to use Citrix UPM because it was included in our XenDesktop purchase. There was no additional cost for us to do so. It extends the features of Microsoft Roaming Profiles.
Ben Tusa profile photo

Return on Investment

  • It makes replacing hardware very quick and effective when supporting remote staff.
Mark Borenstein profile photo
  • By far the best ROI for using UPM is that it's included with many Citrix offerings.
  • The only negative ROI might be time spent setting up UPM then deciding to change solutions.
Ben Tusa profile photo

Pricing Details

AppSense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Citrix UPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details