What users are saying about
4 Ratings
51 Ratings
4 Ratings
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Score 8 out of 101
51 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Nimble
7.7
Customer data management / contact management
Apptivo
8.7
Nimble
9.4
Workflow management
Apptivo
6.8
Nimble
8.0
Territory management
Apptivo
4.5
Nimble
6.7
Opportunity management
Apptivo
4.5
Nimble
8.0
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Nimble
8.9
Quote & order management
Apptivo
1.0
Nimble
6.3
Interaction tracking
Apptivo
1.8
Nimble
8.7
Channel / partner relationship management
Apptivo
4.5
Nimble
7.5
Contract management
Apptivo
Nimble
5.8

Customer Service & Support

Apptivo
5.7
Nimble
8.0
Case management
Apptivo
7.7
Nimble
8.1
Help desk management
Apptivo
3.6
Nimble
7.9
Call center management
Apptivo
Nimble
7.9

Marketing Automation

Apptivo
4.5
Nimble
7.4
Lead management
Apptivo
4.5
Nimble
7.8
Email marketing
Apptivo
4.5
Nimble
7.1

CRM Project Management

Apptivo
7.3
Nimble
7.1
Task management
Apptivo
8.7
Nimble
8.0
Billing and invoicing management
Apptivo
4.5
Nimble
6.7
Reporting
Apptivo
8.7
Nimble
6.5

Customization

Apptivo
6.4
Nimble
7.0
Custom fields
Apptivo
6.4
Nimble
8.6
Custom objects
Apptivo
6.4
Nimble
7.6
Scripting environment
Apptivo
Nimble
5.9
API for custom integration
Apptivo
Nimble
5.8

Security

Apptivo
9.8
Nimble
7.0
Single sign-on capability
Apptivo
9.9
Nimble
8.5
Role-based user permissions
Apptivo
9.7
Nimble
5.6

Platform

Apptivo
9.7
Nimble
8.4
Mobile access
Apptivo
9.7
Nimble
8.4

CRM Reporting & Analytics

Apptivo
Nimble
7.3
Forecasting
Apptivo
Nimble
8.0
Pipeline visualization
Apptivo
Nimble
8.3
Customizable reports
Apptivo
Nimble
5.6

Social CRM

Apptivo
Nimble
9.0
Social data
Apptivo
Nimble
9.3
Social engagement
Apptivo
Nimble
8.7

Integrations with 3rd-party Software

Apptivo
Nimble
6.9
Marketing automation
Apptivo
Nimble
7.3
Compensation management
Apptivo
Nimble
6.6

Pros

Apptivo

  • Good for streamlining project management on projects over a long life cycle.
  • Helpful in keeping contacts up to date and relevant.
  • Streamlines processes across the organization where there are many departments.
No photo available

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi profile photo

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart profile photo

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart profile photo

Support

Apptivo

No score
No answers yet
No answers on this topic

Nimble

Nimble 7.3
Based on 1 answer
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart profile photo

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Nimble

No score
No answers yet
No answers on this topic

Alternatives Considered

Apptivo

The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
No photo available

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen profile photo

Return on Investment

Apptivo

  • Helped us increase time to completion of projects.
  • Allowed us to execute on customer service and response times.
  • Elevated our department's visibility within the organization for a more streamlined workflow.
No photo available

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns profile photo

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Edition
StarterFree1
Premium$101
Ultimate$251
EnterpriseN/A
  1. Per User per Month
Additional Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Nimble Editions & Modules

Additional Pricing Details

Add comparison