Arcserve Cloud Services vs. Datto SaaS Protection

StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.

Incentivized

In our experience and use of the SaaS service, it met all requirements we had. It worked really well in every single scenario that we used it for. Our company would work exclusively with Microsoft o365 so I can't speak for the Gsuite tooling. The one place I would have liked to see a bit of a facelift would be how it broke out the charge by users.

Incentivized

• Easy file and folder backup and restoring.
• Easy file and folder restoring with versioning.
• StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.

Incentivized

• Backup Office components
• Allow easy restoration of files up to the entire site
• Allows for reporting to find where backup errors have occurred so that these issues can be resolved by the user or by IT

Incentivized

• Reporting is not white-labelled and its design has room for improvement
• No automatic/scheduled virtual boot tests
• Customization is very limited

Incentivized

• If possible, I'd like to give my customers the ability to retrieve their own data from my system.
• It has to keep up with more training.
• Google Workspace does not have access to SaaS defense.

Incentivized

I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.

Incentivized

We also use Barracuda Backup to backup Office 365 for some of our clients who also use Barracuda Email security products. Each product is a tool, and it is necessary to understand each client's needs before determining which product is best for them. Having said that, Barracuda Backup and Datto SaaS are the two best products in my opinion.

Incentivized

• Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
• Increased profitability as its price is very competitive

Incentivized

• Increase knowledge
• Reduced management time
• Availability

Incentivized