What users are saying about
21 Ratings
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Top Rated
261 Ratings
21 Ratings
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Score 7.9 out of 100

Lucidchart

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Top Rated
261 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

ARIS

ARIS is well suited when we want to understand the interrelationship between different processes and their decencies on systems etc. It allows to create an integrated view with easy navigation from one process to another and allows to add information like metrics, risks, cycle time, FTE, etc. Overall, it is a great tool for modeling and analysis.Though it offers BPMN notation, it has limited compatibility with some other tools, hence if the objective is to implement these processes using tools like PEGA then is it not suitable. Further, it is very high priced, so for basic modeling, it might give the right ROI.
Anonymous | TrustRadius Reviewer

Lucidchart

I know Lucidchart can be used for a variety of things, but I have really only used the platform to map out our business process maps. I find it super simple to map out high-level and detailed process maps. For an organization that's very helpful since it helps the readers find their way around all the information found in the maps.Before starting my job, my organization didn't use any process map platform. Since we started using Lucidchart, lots of the employees have also started using it to help them with their day to day tasks.
Emmanuelle Marineau | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

ARIS
8.4
Lucidchart
Dashboards
ARIS
7.5
Lucidchart
Standard reports
ARIS
9.0
Lucidchart
Custom reports
ARIS
8.5
Lucidchart

Process Engine

ARIS
7.3
Lucidchart
Process designer
ARIS
9.1
Lucidchart
Process simulation
ARIS
8.2
Lucidchart
Business rules engine
ARIS
8.0
Lucidchart
SOA support
ARIS
5.0
Lucidchart
Process player
ARIS
6.0
Lucidchart
Support for modeling languages
ARIS
7.5
Lucidchart
Form builder
ARIS
8.2
Lucidchart
Model execution
ARIS
6.7
Lucidchart

Collaboration

ARIS
8.0
Lucidchart
Social collaboration tools
ARIS
8.0
Lucidchart

Content Management Capabilties

ARIS
8.7
Lucidchart
Content management
ARIS
8.7
Lucidchart

Pros

ARIS

  • Process documentation
  • Process mapping
Anonymous | TrustRadius Reviewer

Lucidchart

  • Clear and easy to understand - can easily zoom in or click certain sections for adding information
  • Great for collaboration - you can see the other user's mouse if they are working on the same sheet
  • Personalized - you can easily add additional sections/notes within the flowcharts
Cheyenne Bristow | TrustRadius Reviewer

Cons

ARIS

  • Defining databases, use of entities and relationship diagrams, define data, like data models, there is still a part they could improve.
  • Providing more standard reports and improving on access rights and privileges functionality
Kimaya Ghag | TrustRadius Reviewer

Lucidchart

  • Provide[s] a built-in document editor much like Google Docs. Right now we link out to Google Docs for documentation. Would be easier if there was a robust editor within the tool.
  • More templates would help. I used one [of the] templates to start off but some more examples would help me take different pathways that I might not have thought of.
  • Change page sizing from left or right side (vs only growing from right side and the top as it stands now)
Matthew Szap | TrustRadius Reviewer

Usability

ARIS

ARIS 7.0
Based on 1 answer
I am a BPM and Enterprise Architect Consultant and hence have been using different BPM and EA tools for consulting practice. Until now I have used Opentext Provision EA,Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have their own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects.
Kimaya Ghag | TrustRadius Reviewer

Lucidchart

Lucidchart 9.1
Based on 76 answers
I've used Microsoft Visio for years. While I'm extremely comfortable using it, that's not always the case with my team members and those I coach. What I love about Lucidchart is I can take a new user and we can collectively use it in real-time, in which I'm able to teach some of the functionality to the learner while building out process maps.
Eric Lundin, MBA, FACMPE | TrustRadius Reviewer

Support Rating

ARIS

ARIS 8.0
Based on 4 answers
It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
Anonymous | TrustRadius Reviewer

Lucidchart

Lucidchart 8.6
Based on 87 answers
Have not had many issues thus far that required escalation which is a good sign. I believe there are also forums and FAQs available if we have specific questions and need to look them up. Generally as [Lucidchart] is more for visuals and less for dynamic logic or animations it is pretty straightforward to use.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ARIS

ARIS has its own EPC notation which is very easy, hence a preferred notation amongst many. It has some enhanced features like the ability to create custom reports, queries, adhoc analysis, and simulation, which not all tools offer. However, it is very high priced compared to some other tool.
Anonymous | TrustRadius Reviewer

Lucidchart

I've tried many heavy applications that are great at a lot of things. I needed something specific to build out charts that were easy to dive in and out of. Lucidchart delivered on this need exceptionally well.
Parker Nelson | TrustRadius Reviewer

Return on Investment

ARIS

  • Increased process efficiencies.
  • Single source of truth.
  • Better process analysis.
Anonymous | TrustRadius Reviewer

Lucidchart

  • It's a fast product to learn and use which has saved us considerable time compared to previous methods, potentially in the realm of 20% in terms of time saved when mapping projects.
  • Because of its collaborative features, getting tasks signed off and approved by clients is much quicker than trying to do so via email tennis.
  • It strengthens our proposals and documents considerably now that we can demonstrate visually how our proposed services will come together.
Andrew Knight | TrustRadius Reviewer

Screenshots

Pricing Details

ARIS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ARIS Editions & Modules

On-premise Edition
ARIS Enterprisecontact us
    SaaS Edition
    ARIS Elements$1001
    ARIS Advanced$2001
    ARIS Enterprisecontact us
    1. designer
    Additional Pricing Details

    Lucidchart

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Lucidchart Editions & Modules

    Edition
    Free$01
    Individual7.951
    Team9.002
    EnterpriseCustom Pricing
    1. per month
    2. per user/per month
    Additional Pricing Details
    The Team Pricing increases depending on the number of users on the account.

    Rating Summary

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