TrustRadius

ASAPP Customer Experience Performance (CXP) vs. zoovu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ASAPP Customer Experience Performance (CXP)
Score 7.8 out of 10
N/A
ASAPP in New York offers artificial intelligence and machine learning products to deliver automation and human augmentation, supporting customer experiences. They develop AI, machine learning, speech recognition, robotic process automation, and natural language processing software. Their flagship ASAPP Customer Experience Performance (CXP) supports asynchronous communication with conversational AI and machine learning sales prioritization, and provides conversational intelligence to support…N/A
zoovu
Score 7.0 out of 10
N/A
zoovu, headquartered in New York, offers their AI virtual assistant and chatbot for ecommerce and customer engagement, guided selling, and interactive product recommendations.N/A
Pricing
ASAPP Customer Experience Performance (CXP)zoovu
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ASAPP Customer Experience Performance (CXP)zoovu
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
ASAPP Customer Experience Performance (CXP)zoovu
Small Businesses
ZoomInfo Chat
ZoomInfo Chat
Score 9.0 out of 10
ZoomInfo Chat
ZoomInfo Chat
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ASAPP Customer Experience Performance (CXP)zoovu
Likelihood to Recommend
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
ASAPP Customer Experience Performance (CXP)zoovu
Likelihood to Recommend
ASAPP
No answers on this topic
zoovu
When we researched similar tools out there, we decided to go with zoovu due to price and also felt it could do what we wanted it to do. But honestly not sure I would recommend as it's not very intuitive.
Verified User
Anonymous
Read full review
Pros
ASAPP
No answers on this topic
zoovu
  • Able to make very specific, customized product solutions for customers
  • Decent customer support
  • Fairly easy to stylize each assistant for brand
Verified User
Anonymous
Read full review
Cons
ASAPP
No answers on this topic
zoovu
  • Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
  • Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.
Verified User
Anonymous
Read full review
Alternatives Considered
ASAPP
No answers on this topic
zoovu
zoovu seemed to have the best price for the assistant we were looking to build.
Verified User
Anonymous
Read full review
Return on Investment
ASAPP
No answers on this topic
zoovu
  • The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase.
Verified User
Anonymous
Read full review
ScreenShots