What users are saying about

AspenOne SCM

30 Ratings
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Score 5.7 out of 101

SPS Commerce Fulfillment

3 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

AspenOne SCM

Good for large organizations but can be used across various industries from manufacturing to even medical. Also very Citrix publishing friendly to allow multiple users located anywhere to use AspenOne Supply Chain Management across the organization while consolidating their data in a centralized secure place. This ability to consolidate and centralize applications and data within the same facility makes migration, high availability in DR scenario easier to configure as well.
Keith Kyaw, MBA, ITIL, CCA profile photo

SPS Commerce Fulfillment

When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
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Pros

  • Provides a wealth of data and information interpreted across management and supply chain team located at various offices and plants globally
  • Implementation was with relative ease with small dedicated team. Implementation time was also quick from launch to go-live in three business quarters.
  • Excellent technical support from AspenOne and their tier support is knowledgeable on the product.
  • Good bug fixes and quick support along with predictable update release schedule.
Keith Kyaw, MBA, ITIL, CCA profile photo
  • Order receiving
  • Inventory updates
  • Invoicing
  • Advance ship notices
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Cons

  • While AspenOne Supply Chain Management generate a wealth of data and information, the ability to organize and create reports can be time consuming as well as steep learning curve.
  • While incremental updates are predictable, AspenOne major version updates can be difficult to implement with wide user impact causing more downtime than we prefer.
  • Report merge and legacy version conversion tools can be made easier to use with more GUI (graphical user interface) options and less command base as well as status progress graphic and confirmation of completion would be very helpful.
Keith Kyaw, MBA, ITIL, CCA profile photo
  • I wish they had an online chat option in a timely manner for quick help rather than email and phone calls.
  • Bigger options for customers who appear to be "outgrowing" SPS
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Alternatives Considered

AspenOne Supply Chain Management was a cheaper alternative to SAP HANA and while as not feature-ful and not as easy to integrate with SAP data, the interface was easy enough to configure without the need for HANA. It was also easier and quicker to deploy and implement which alleviated our business pain point. It's like an old saying the best software is the one you can use, now! Our management and supply chain team members have been happy with the product and very few complaints arise from the production usage or performance.
Keith Kyaw, MBA, ITIL, CCA profile photo
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
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Return on Investment

  • We needed AspenOne Supply Chain Management quickly back in 2013 since our biggest pain point was tracking movement of products and ability for multiple departments and locations to access the information to complete their responsibilities within the organization. Was able to successfully implement in three quarters for go-live.
  • Since our initiation implementation our two major version upgrades did not go as smooth as we would like causing downtime of user access and the system does not have flexibility to run previous version while upgrading to new version. Upgrade path needs to improve to minimize downtime.
  • The business reported quick ROI of better than expected results and the software paid for itself in under three years which beats projection.
  • Centralized implementation makes disaster recovery (DR) configuration easier to manage.
Keith Kyaw, MBA, ITIL, CCA profile photo
  • Positive - We have been able to keep up with demands set by our customers by using SPS which builds trust between us and them.
  • Positive - We are able to avoid charge-backs with more automation available to us with SPS to keep up with requirements and time frames.
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Pricing Details

AspenOne SCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

SPS Commerce Fulfillment

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details