What users are saying about
13 Ratings
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Score 5.3 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

AT&T Office@Hand

[I believe] if you do not want to get your phone calls. If you do not want to get your voice mails. If you want to spend hours on the phone or on email trying to get issues resolved that seldom get resolved for as long as you have the service, then this is the company for you. And if you want all of your employees complaining to you that their phones do not work, and you want to lose money due to missing phone calls (lost business, etc) sign up at Office at Hand, [I think] they will not disappoint you in the things listed above.
mark strunk | TrustRadius Reviewer

GlobalMeet Webcast

They are easy to work with and successful in what they do for clients.
BRAD FOX | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

AT&T Office@Hand
8.7
GlobalMeet Webcast
9.0
High quality audio
AT&T Office@Hand
8.0
GlobalMeet Webcast
9.5
High quality video
AT&T Office@Hand
8.0
GlobalMeet Webcast
10.0
Low bandwidth requirements
AT&T Office@Hand
10.0
GlobalMeet Webcast
7.5
Mobile support
AT&T Office@Hand
9.0
GlobalMeet Webcast
9.0

Screen Sharing

AT&T Office@Hand
9.5
GlobalMeet Webcast
9.0
Desktop sharing
AT&T Office@Hand
10.0
GlobalMeet Webcast
9.0
Whiteboards
AT&T Office@Hand
9.0
GlobalMeet Webcast
9.0

Online Meetings / Events

AT&T Office@Hand
9.6
GlobalMeet Webcast
9.6
Calendar integration
AT&T Office@Hand
10.0
GlobalMeet Webcast
10.0
Meeting initiation
AT&T Office@Hand
9.0
GlobalMeet Webcast
9.0
Integrates with social media
AT&T Office@Hand
10.0
GlobalMeet Webcast
10.0
Record meetings / events
AT&T Office@Hand
9.0
GlobalMeet Webcast
9.0
Slideshows
AT&T Office@Hand
10.0
GlobalMeet Webcast
10.0

Online Events Collaboration

AT&T Office@Hand
9.3
GlobalMeet Webcast
10.0
Live chat
AT&T Office@Hand
9.0
GlobalMeet Webcast
10.0
Audience polling
AT&T Office@Hand
10.0
GlobalMeet Webcast
10.0
Q&A
AT&T Office@Hand
9.0
GlobalMeet Webcast
10.0

Online Events Security

AT&T Office@Hand
9.7
GlobalMeet Webcast
9.7
User authentication
AT&T Office@Hand
10.0
GlobalMeet Webcast
9.0
Participant roles & permissions
AT&T Office@Hand
9.0
GlobalMeet Webcast
10.0
Confidential attendee list
AT&T Office@Hand
10.0
GlobalMeet Webcast
10.0

Pros

AT&T Office@Hand

  • It can handle multiple simultaneous voices very efficiently.
  • Access across multiple devices seamlessly.
  • The voice clarity is not compromised at all.
Anonymous | TrustRadius Reviewer

GlobalMeet Webcast

  • Careful planning - they were thoughtful and thorough in helping us plan our needs
  • Reflexive to requests - as we had suggestions or requests, we felt they listened and responded
  • Good culture - it feels like they have a strong company culture that resonates well in supporting each other and clients.
SARAHANN WHITBECK | TrustRadius Reviewer

Cons

AT&T Office@Hand

  • It can include the video facility as well making it a wholesome experience for users.
  • It sometimes malfunctions when the limited number of participants exceed.
  • Early logins create an unwanted advantage to some participants. It should not be.
Anonymous | TrustRadius Reviewer

GlobalMeet Webcast

  • [I feel like] they didn't have all of the features some of the common platforms (like Zoom or GoToMeeting) have available and that was a big problem for us.
  • [I feel] their pricing structure felt like it was kind of tacky and less functional.
SARAHANN WHITBECK | TrustRadius Reviewer

Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.
mark strunk | TrustRadius Reviewer

GlobalMeet Webcast

GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.
BRAD FOX | TrustRadius Reviewer

Return on Investment

AT&T Office@Hand

  • There has been not one positive thing I can say about Office at Hand.
  • [I feel] they have been nothing but an issue.
  • My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
  • When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
  • Believe nothing they say and carve out hours to deal with them on the phone or by email.
mark strunk | TrustRadius Reviewer

GlobalMeet Webcast

  • Value for product delivered.
  • Meets clients objectives.
BRAD FOX | TrustRadius Reviewer

Screenshots

Pricing Details

AT&T Office@Hand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GlobalMeet Webcast

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AT&T Office@Hand
5.0
GlobalMeet Webcast
8.0

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