What users are saying about
6 Ratings
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Score 9.6 out of 100
Top Rated
45 Ratings
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Score 8 out of 100

Attribute Ratings

  • AT&T Workforce Manager is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • UKG Dimensions is rated higher in 1 area: Usability

Likelihood to Recommend

9.6

AT&T Workforce Manager

96%
3 Ratings
8.4

UKG Dimensions

84%
31 Ratings

Usability

5.0

AT&T Workforce Manager

50%
1 Rating
7.8

UKG Dimensions

78%
2 Ratings

Support Rating

9.2

AT&T Workforce Manager

92%
3 Ratings
7.0

UKG Dimensions

70%
2 Ratings

Likelihood to Recommend

AT&T

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
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UKG

UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
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Pros

AT&T

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
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UKG

  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
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Cons

AT&T

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
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UKG

  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
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Pricing Details

AT&T Workforce Manager

Starting Price

Editions & Modules

AT&T Workforce Manager editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    UKG Dimensions

    Starting Price

    Editions & Modules

    UKG Dimensions editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing Info

      Usability

      AT&T

      AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
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      UKG

      UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
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      Support Rating

      AT&T

      The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
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      UKG

      • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
      • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
      • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
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      Alternatives Considered

      AT&T

      AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
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      UKG

      UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
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      Return on Investment

      AT&T

      • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
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      UKG

      • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
      • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
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      Screenshots

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