What users are saying about
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Oracle WebCenter Sites

Oracle WebCenter Sites is very well suited to presenting marketing content in all shapes and forms, including mobile, an in a corporate web site. Oracle WebCenter Sites can also manage small product catalogs easily. Important things to consider when selecting a CMS:
  • How important is the ease with which my business users update content?
  • How often are updates made?
  • How distributed are my business contributors?
  • How important is preview in my organization's workflow and publishing process?
Earl Powers profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
Oracle WebCenter Sites
Product catalog & listings
Oracle ATG
7.7
Oracle WebCenter Sites
Product management
Oracle ATG
8.5
Oracle WebCenter Sites
Bulk product upload
Oracle ATG
5.9
Oracle WebCenter Sites
Branding
Oracle ATG
7.0
Oracle WebCenter Sites
Mobile storefront
Oracle ATG
5.9
Oracle WebCenter Sites
Product variations
Oracle ATG
7.7
Oracle WebCenter Sites
Website integration
Oracle ATG
6.4
Oracle WebCenter Sites
Visual customization
Oracle ATG
7.4
Oracle WebCenter Sites
CMS
Oracle ATG
4.9
Oracle WebCenter Sites

Online Shopping Cart

Oracle ATG
5.1
Oracle WebCenter Sites
Abandoned cart recovery
Oracle ATG
4.4
Oracle WebCenter Sites
Checkout user experience
Oracle ATG
5.8
Oracle WebCenter Sites

Online Payment System

Oracle ATG
4.7
Oracle WebCenter Sites
eCommerce security
Oracle ATG
4.7
Oracle WebCenter Sites

eCommerce Marketing

Oracle ATG
5.5
Oracle WebCenter Sites
Promotions & discounts
Oracle ATG
7.3
Oracle WebCenter Sites
Personalized recommendations
Oracle ATG
4.3
Oracle WebCenter Sites
SEO
Oracle ATG
4.8
Oracle WebCenter Sites

eCommerce Business Management

Oracle ATG
5.3
Oracle WebCenter Sites
Multi-site management
Oracle ATG
7.3
Oracle WebCenter Sites
Order processing
Oracle ATG
6.0
Oracle WebCenter Sites
Inventory management
Oracle ATG
4.0
Oracle WebCenter Sites
Shipping
Oracle ATG
4.4
Oracle WebCenter Sites
Custom functionality
Oracle ATG
4.9
Oracle WebCenter Sites

Security

Oracle ATG
Oracle WebCenter Sites
7.0
Role-based user permissions
Oracle ATG
Oracle WebCenter Sites
7.0

Platform & Infrastructure

Oracle ATG
Oracle WebCenter Sites
8.0
API
Oracle ATG
Oracle WebCenter Sites
9.9
Internationalization / multi-language
Oracle ATG
Oracle WebCenter Sites
6.0

Web Content Creation

Oracle ATG
Oracle WebCenter Sites
8.0
WYSIWYG editor
Oracle ATG
Oracle WebCenter Sites
8.0
Code quality / cleanliness
Oracle ATG
Oracle WebCenter Sites
9.9
Admin section
Oracle ATG
Oracle WebCenter Sites
8.0
Page templates
Oracle ATG
Oracle WebCenter Sites
9.0
Library of website themes
Oracle ATG
Oracle WebCenter Sites
8.0
Mobile optimization / responsive design
Oracle ATG
Oracle WebCenter Sites
7.0
Publishing workflow
Oracle ATG
Oracle WebCenter Sites
8.0
Form generator
Oracle ATG
Oracle WebCenter Sites
6.0

Web Content Management

Oracle ATG
Oracle WebCenter Sites
6.4
Content taxonomy
Oracle ATG
Oracle WebCenter Sites
7.0
SEO support
Oracle ATG
Oracle WebCenter Sites
7.0
Bulk management
Oracle ATG
Oracle WebCenter Sites
5.1
Availability / breadth of extensions
Oracle ATG
Oracle WebCenter Sites
6.0
Community / comment management
Oracle ATG
Oracle WebCenter Sites
7.0

Pros

  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo
  • WSISYG editor for content authors
  • Workflow
  • User ACL
  • Publishing method
  • Caching
  • Vanity URL
Vijay Shah profile photo

Cons

  • More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.
Joseph R. Sweeney profile photo
  • The old version is lacking in Mobile Site Management functionality, but the 11.1.1.8 release of WebCenter Sites offers a new, fully integrated mobility solution that allows digital marketers to manage mobile version of sites
  • Automated management of product upgrades, to incorporate bug fixes and new enhancements
  • Lack of support for the management of e-commerce out of the box
Beniamino Carriero profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Oracle WebCenter Sites4.3
Based on 3 answers
It is too complicated. For my projects I don't need to use such a powerful tool.
Kamil Dobrowolski profile photo

Support

No score
No answers yet
No answers on this topic
Oracle WebCenter Sites10.0
Based on 1 answer
The WebCenter Sites Support team is extremely good and very responsive to client needs. They are quick to resolve Level 1 issues and when escalated to Level 2, the team makes every effort to keep the client informed.
Earl Powers profile photo

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
For my company's purposes, WCS is much too complicated so, after a period of testing, we decided to use other products.
Kamil Dobrowolski profile photo

Return on Investment

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo
  • Increased employee efficiency: the marketing group can edit the content independently without the need of a programmer
  • Better customer service: the content of the web portal are always up to date
  • Strong Scaling and performance
Beniamino Carriero profile photo

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle WebCenter Sites

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details