What users are saying about
102 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Oracle WebCenter Sites

Oracle WebCenter Sites is very well suited to presenting marketing content in all shapes and forms, including mobile, an in a corporate web site. Oracle WebCenter Sites can also manage small product catalogs easily. Important things to consider when selecting a CMS:
  • How important is the ease with which my business users update content?
  • How often are updates made?
  • How distributed are my business contributors?
  • How important is preview in my organization's workflow and publishing process?
Earl Powers profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
8.0
Oracle WebCenter Sites
Product catalog & listings
Oracle ATG
8.0
Oracle WebCenter Sites
Product management
Oracle ATG
8.4
Oracle WebCenter Sites
Bulk product upload
Oracle ATG
6.9
Oracle WebCenter Sites
Branding
Oracle ATG
8.5
Oracle WebCenter Sites
Mobile storefront
Oracle ATG
6.9
Oracle WebCenter Sites
Product variations
Oracle ATG
8.0
Oracle WebCenter Sites
Website integration
Oracle ATG
8.3
Oracle WebCenter Sites
Visual customization
Oracle ATG
9.3
Oracle WebCenter Sites
CMS
Oracle ATG
7.7
Oracle WebCenter Sites

Online Shopping Cart

Oracle ATG
7.5
Oracle WebCenter Sites
Abandoned cart recovery
Oracle ATG
7.5
Oracle WebCenter Sites
Checkout user experience
Oracle ATG
7.5
Oracle WebCenter Sites

Online Payment System

Oracle ATG
7.4
Oracle WebCenter Sites
eCommerce security
Oracle ATG
7.4
Oracle WebCenter Sites

eCommerce Marketing

Oracle ATG
7.1
Oracle WebCenter Sites
Promotions & discounts
Oracle ATG
7.8
Oracle WebCenter Sites
Personalized recommendations
Oracle ATG
6.9
Oracle WebCenter Sites
SEO
Oracle ATG
6.5
Oracle WebCenter Sites

eCommerce Business Management

Oracle ATG
7.6
Oracle WebCenter Sites
Multi-site management
Oracle ATG
8.7
Oracle WebCenter Sites
Order processing
Oracle ATG
8.1
Oracle WebCenter Sites
Inventory management
Oracle ATG
6.1
Oracle WebCenter Sites
Shipping
Oracle ATG
6.9
Oracle WebCenter Sites
Custom functionality
Oracle ATG
8.3
Oracle WebCenter Sites

Security

Oracle ATG
Oracle WebCenter Sites
7.0
Role-based user permissions
Oracle ATG
Oracle WebCenter Sites
7.0

Platform & Infrastructure

Oracle ATG
Oracle WebCenter Sites
8.0
API
Oracle ATG
Oracle WebCenter Sites
9.9
Internationalization / multi-language
Oracle ATG
Oracle WebCenter Sites
6.0

Web Content Creation

Oracle ATG
Oracle WebCenter Sites
8.0
WYSIWYG editor
Oracle ATG
Oracle WebCenter Sites
8.0
Code quality / cleanliness
Oracle ATG
Oracle WebCenter Sites
9.9
Admin section
Oracle ATG
Oracle WebCenter Sites
8.0
Page templates
Oracle ATG
Oracle WebCenter Sites
9.0
Library of website themes
Oracle ATG
Oracle WebCenter Sites
8.0
Mobile optimization / responsive design
Oracle ATG
Oracle WebCenter Sites
7.0
Publishing workflow
Oracle ATG
Oracle WebCenter Sites
8.0
Form generator
Oracle ATG
Oracle WebCenter Sites
6.0

Web Content Management

Oracle ATG
Oracle WebCenter Sites
6.4
Content taxonomy
Oracle ATG
Oracle WebCenter Sites
7.0
SEO support
Oracle ATG
Oracle WebCenter Sites
7.0
Bulk management
Oracle ATG
Oracle WebCenter Sites
5.0
Availability / breadth of extensions
Oracle ATG
Oracle WebCenter Sites
6.0
Community / comment management
Oracle ATG
Oracle WebCenter Sites
7.0

Pros

Oracle ATG

  • The product allows you to customize/personalize the eCommerce experience for each user.
  • It lets you load different catalogs and/or prices for different customers.
  • It allows sales staff to log in to their own accounts and "impersonate" a customer account to gain access to their order history, place an order on their behalf, etc.
No photo available

Oracle WebCenter Sites

  • Easy-to-use content authoring and design tools for business users.
  • Segmentation based on implicit (behavioral) or explicit (known user or characteristics) criteria or a combination of the two.
  • Flexible rules engine for creation of customer segments and recommendations, enabling delivery of targeted content and campaigns.
Beniamino Carriero profile photo

Cons

Oracle ATG

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

Oracle WebCenter Sites

  • Creating new content is not so easy
  • Publishing is not trivial
  • In my opinion documentation is weak
  • I think there are cheaper solutions then WCS
Kamil Dobrowolski profile photo

Likelihood to Renew

Oracle ATG

No score
No answers yet
No answers on this topic

Oracle WebCenter Sites

Oracle WebCenter Sites 4.3
Based on 3 answers
A valuable tool for enabling marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty. It also allows multi-site management (in fact Sites) using the assets and template developed, without having to re-implement again for each individual site.
Beniamino Carriero profile photo

Support

Oracle ATG

No score
No answers yet
No answers on this topic

Oracle WebCenter Sites

Oracle WebCenter Sites 10.0
Based on 1 answer
The WebCenter Sites Support team is extremely good and very responsive to client needs. They are quick to resolve Level 1 issues and when escalated to Level 2, the team makes every effort to keep the client informed.
Earl Powers profile photo

Alternatives Considered

Oracle ATG

Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
Jane Peng profile photo

Oracle WebCenter Sites

There are lot of WCM products available in the market, some free and some licensed. But for a organisation using more Oracle products and on Java technology, WCS is the best in class, for intranet and internet needs. It has everything which is required for a web application. Also it can be well integrated with other platforms with Oracle Document Cloud/Oracle Content/Oracle Identity Manager and a lot more. Its a well integrated product. It can also be integrated with social media using a community plugin. It also comes with its own search and analytics tools. The templates are pure JSP and can be easily coded by Java developers using the development guide. Its based on Java, so writing custom applications and integrating is easy
Vijay Shah profile photo

Return on Investment

Oracle ATG

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

Oracle WebCenter Sites

  • Considerable time sharing in managing content between sites which are located across multiple time zones.
  • We don't formally evaluate ROI on projects such as this as there tend to be too many assumptions that have to be made.
No photo available

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle WebCenter Sites

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison