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Atlassian Confluence vs. Microsoft Teams vs. Text-Em-All

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Text-Em-All

    Score9.8 out of 10
    Small Businesses (1-50 employees)
    Text-Em-All, headquartered in Frisco, delivers personalized, informational, emergency mass text messages and phone calls, whether they’re going to five people or 50,000.

    $0.05

    cents

    Pricing
    ConfluenceMicrosoft TeamsText-Em-All
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Starter
    $0
    Credits
    $0.05
    per credit
    Monthly
    $19
    per month
    Offerings
    Pricing Offerings
    ConfluenceMicrosoft TeamsText-Em-All
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Discounts are available for non profit organizations.Text-Em-All offers a variety of pricing plans to cater to different user needs. The monthly plan starts at $19, with pricing based on group size, making it ideal for consistent senders who reach the same group(s) each month as often as needed. Plans provide access to the full range of Text-Em-All features, to ensure a comprehensive messaging experience. Additionally, the platform offers credits, or pay-as-you-go pricing model, with costs ranging from 5¢ to 9¢ per credit, suitable for users with occasional or high-volume messaging needs. To help potential customers evaluate the service, Text-Em-All offers a free account so users can evaluate and try the service with 25 free credits.
    More Pricing Information
    Features
    ConfluenceMicrosoft TeamsText-Em-All
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Microsoft Teams and Text-Em-All
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Text-Em-All
    -
    Ratings
    Task Management7.2127 Ratings8.1179 Ratings00 Ratings
    Gantt Charts7.912 Ratings8.196 Ratings00 Ratings
    Scheduling7.221 Ratings8.3208 Ratings00 Ratings
    Workflow Automation6.591 Ratings8.4126 Ratings00 Ratings
    Mobile Access7.0118 Ratings8.2229 Ratings00 Ratings
    Search7.0157 Ratings7.6212 Ratings00 Ratings
    Visual planning tools7.2127 Ratings8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Microsoft Teams and Text-Em-All
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Text-Em-All
    -
    Ratings
    Chat6.415 Ratings9.0250 Ratings00 Ratings
    Notifications8.2156 Ratings8.4249 Ratings00 Ratings
    Discussions7.9149 Ratings8.7235 Ratings00 Ratings
    Surveys7.015 Ratings8.2146 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings5.743 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Microsoft Teams and Text-Em-All
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Text-Em-All
    -
    Ratings
    Versioning8.3137 Ratings8.6168 Ratings00 Ratings
    Video files6.9105 Ratings8.4202 Ratings00 Ratings
    Audio files6.997 Ratings8.8200 Ratings00 Ratings
    Document collaboration8.4153 Ratings8.9216 Ratings00 Ratings
    Access control8.7148 Ratings8.6198 Ratings00 Ratings
    Advanced security features8.4115 Ratings8.5158 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings5.353 Ratings00 Ratings
    Device sync8.486 Ratings8.6172 Ratings00 Ratings
    Emergency Notification System
    Comparison of Emergency Notification System features of Atlassian Confluence and Microsoft Teams and Text-Em-All
    Feature
    Atlassian Confluence
    -
    Ratings
    Microsoft Teams
    -
    Ratings
    Text-Em-All
    8.2
    26 Ratings
    2% below category average
    Mass Notification00 Ratings00 Ratings8.924 Ratings
    Multi-Channel Delivery00 Ratings00 Ratings8.423 Ratings
    Customization and Templates00 Ratings00 Ratings8.123 Ratings
    Geo-Targeting00 Ratings00 Ratings9.09 Ratings
    Multi-Language Support00 Ratings00 Ratings7.89 Ratings
    Emergency Contacts Database00 Ratings00 Ratings8.414 Ratings
    Two-Way Communication00 Ratings00 Ratings7.924 Ratings
    Notification Reporting and Analytics00 Ratings00 Ratings7.826 Ratings
    Integration with External Systems00 Ratings00 Ratings7.917 Ratings
    Mobile Notifications00 Ratings00 Ratings7.620 Ratings
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    Flock
    Score9.5 out of 10
    Flock
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    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
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    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    User Ratings
    ConfluenceMicrosoft TeamsText-Em-All
    Likelihood to Recommend
    8.3
    (174 ratings)
    8.6
    (329 ratings)
    9.8
    (215 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    9.0
    (12 ratings)
    8.8
    (12 ratings)
    Usability
    8.1
    (63 ratings)
    8.7
    (114 ratings)
    9.2
    (10 ratings)
    Availability
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Performance
    8.0
    (5 ratings)
    8.0
    (1 ratings)
    8.2
    (1 ratings)
    Support Rating
    5.4
    (25 ratings)
    8.0
    (114 ratings)
    9.6
    (113 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    10.0
    (1 ratings)
    9.4
    (6 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    7.2
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    9.1
    (2 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ConfluenceMicrosoft TeamsText-Em-All
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
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    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Text-Em-All
    We have found them to be very good for immediate communication of a brief message to a large number of people at once. Thus, it works perfectly for a neighborhood association. It may not be suitable for longer messages or situations with excessive notifications.
    Incentivized
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    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
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    Text-Em-All
    • Scheduled delivery: works as it should every time and is SUPER convenient.
    • Mass contact upload: I was able to pull a report to excel and it loaded PERFECTLY to ‘Contacts’
    • Feedback: if anyone doesn’t get the message, I will know almost immediately.
    Incentivized
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    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
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    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
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    Text-Em-All
    • My initial concern was regarding the "opt out" feature. I work with the senior population, and many of whom are not that tech-savvy. I have a couple of residents who had unintentionally opted out of messages thinking it was an individual message they were skipping. I would suggest that there be a clarifying question when a user chooses to opt out; it should default to opting out of a single message and survey the user to see if they would like to opt out of receiving additional messages. My residents were wondering why they were missing information and why I hadn't informed them of important dates and events.
    Incentivized
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    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
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    Text-Em-All
    Text-Em-All is a great way to get messages to our associates versus posting on a memo board and hoping they see it. Very efficient. I would recommend this great tool to companies big or small as a form of business related communications. The only thing I would change is the ability to use more characters in the messages. And it would be a plus if you can translate to different languages in the app.
    Incentivized
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    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
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    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
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    Text-Em-All
    It's fantastic. In general, it's a 10. But I give it a 7 because of the way I know it can improve. I save my workers' names in lists...and I have only the first and last name fields to classify them. I grade my workers based on their experiences and based on their jobs; so I use the last name field to group them. This could be easier by you adding another field.
    Incentivized
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    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
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    Microsoft
    Rare, but outages do happen
    Incentivized
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    Text-Em-All
    The availability of the text em all is amazing specially when we needed the most to spread out the word on an event that was happening.
    Incentivized
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    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
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    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
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    Text-Em-All
    I love the performance it provided us. Also, want to clarify that the time it takes to send out a mass text is amazing
    Incentivized
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    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
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    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
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    Text-Em-All
    There have been few times over the last 18 years that I have had to make changes to our billing or deal with particular tech questions and I have never had any issues with their response time or ability to be helpful once the issues were communicated
    Incentivized
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    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
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    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
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    Text-Em-All
    This was the best way we were able to reach out to everyone we wanted to, being that there were some not tech-sabi elderly people. This was a better way for them to be able to get the information they needed.
    Incentivized
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    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
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    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
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    Text-Em-All
    Our last provider was costly for what we needed. We need the ability to text, and that's it. The sense was challenging to navigate; I had to sign a one-year contract and pay thousands upfront. Text-em-all has been the best thing.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Text-Em-All
    Seems like a fair price for the product
    Incentivized
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    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
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    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
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    Text-Em-All
    We have never had a problem being able to use Text em all when we needed it
    Incentivized
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    Professional Services
    Atlassian
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Text-Em-All
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
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    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
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    Text-Em-All
    • We definitely have a higher response rate when we contact applicants via text message; it seems to be the thing people check more often than email now.
    • It saves us a lot of time wasted before with "phone tag" when employees are unable to immediately to take a call.
    Incentivized
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    ScreenShots

    Text-Em-All Screenshots

    Screenshot of broadcast creation.Screenshot of the interface to add contacts.Screenshot of where to broadcast results.Screenshot of broadcast details.Screenshot of the contact management interface.Screenshot of two-way conversations.