What users are saying about
Atlassian Jira Align (formerly AgileCraft)
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405 Ratings
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Based on 405 reviews and ratings
Top Rated
357 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 357 reviews and ratings
Feature Set Ratings
Project Management

7.7
Atlassian Jira Align (formerly AgileCraft)
77%
Azure DevOps Services
Feature Set Not Supported
N/A
Atlassian Jira Align (formerly AgileCraft) ranks higher in 14/14 features
Atlassian Jira Align (formerly AgileCraft) ranks higher in 14/14 features
Task Management

9.0
90%
21 Ratings
N/A
0 Ratings
Resource Management

7.7
77%
21 Ratings
N/A
0 Ratings
Gantt Charts

7.2
72%
15 Ratings
N/A
0 Ratings
Scheduling

7.7
77%
17 Ratings
N/A
0 Ratings
Workflow Automation

7.1
71%
16 Ratings
N/A
0 Ratings
Team Collaboration

9.5
95%
21 Ratings
N/A
0 Ratings
Support for Agile Methodology

9.3
93%
20 Ratings
N/A
0 Ratings
Support for Waterfall Methodology

6.0
60%
13 Ratings
N/A
0 Ratings
Document Management

6.6
66%
17 Ratings
N/A
0 Ratings
Email integration

7.4
74%
17 Ratings
N/A
0 Ratings
Mobile Access

5.7
57%
14 Ratings
N/A
0 Ratings
Timesheet Tracking

7.9
79%
15 Ratings
N/A
0 Ratings
Change request and Case Management

8.3
83%
19 Ratings
N/A
0 Ratings
Budget and Expense Management

8.0
80%
11 Ratings
N/A
0 Ratings
Professional Services Automation

7.4
Atlassian Jira Align (formerly AgileCraft)
74%
Azure DevOps Services
Feature Set Not Supported
N/A
Atlassian Jira Align (formerly AgileCraft) ranks higher in 4/4 features
Atlassian Jira Align (formerly AgileCraft) ranks higher in 4/4 features
Quotes/estimates

7.6
76%
12 Ratings
N/A
0 Ratings
Invoicing

6.7
67%
12 Ratings
N/A
0 Ratings
Project & financial reporting

8.1
81%
14 Ratings
N/A
0 Ratings
Integration with accounting software

7.3
73%
8 Ratings
N/A
0 Ratings
Attribute Ratings
- Azure DevOps Services (formerly VSTS) is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
- Atlassian Jira Align (formerly AgileCraft) and Azure DevOps Services (formerly VSTS) are tied in 1 area: Implementation Rating
Likelihood to Recommend

8.7
Atlassian Jira Align (formerly AgileCraft)
87%
21 Ratings
8.8
Azure DevOps Services
88%
56 Ratings
Likelihood to Renew

9.5
Atlassian Jira Align (formerly AgileCraft)
95%
2 Ratings
10.0
Azure DevOps Services
100%
3 Ratings
Usability

6.9
Atlassian Jira Align (formerly AgileCraft)
69%
2 Ratings
7.1
Azure DevOps Services
71%
5 Ratings
Support Rating

7.3
Atlassian Jira Align (formerly AgileCraft)
73%
21 Ratings
8.5
Azure DevOps Services
85%
20 Ratings
Implementation Rating

10.0
Atlassian Jira Align (formerly AgileCraft)
100%
1 Rating
10.0
Azure DevOps Services
100%
2 Ratings
Likelihood to Recommend
Atlassian Jira Align (formerly AgileCraft)
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Vice President, Chief Architect, Development Manager and Software Engineer
WySTAR Global Retirement Solutions, a Wells Fargo CompanyFinancial Services, 10,001+ employees
Azure DevOps Services
[Azure DevOps Services (formerly VSTS)] is well suited for agile teams. It is a digital kanban for teams to access anywhere at any time. Especially during covid when most companies are still remote, it allows teams to fully perform and still be functional in operating within an agile methodology. It also gives visibility to teams capacity.

Verified User
Analyst in Information Technology
Consumer Goods Company, 1001-5000 employeesPros
Atlassian Jira Align (formerly AgileCraft)
- Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
- Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
- Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
- Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
- Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
- Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
- So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
- Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Azure DevOps Services
- Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
- Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
- Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.

Verified User
Manager in Marketing
Electrical/Electronic Manufacturing Company, 5001-10,000 employeesCons
Atlassian Jira Align (formerly AgileCraft)
- The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
- The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
- The interface on some smaller portions of the software are sometimes difficult to understand.
Vice President of Research, Neuroscientist
SPARK NeuroResearch, 11-50 employees
Azure DevOps Services
- Column sorting when in filtered states.
- A way to show cross-team dependencies.
- A customized "From" field for notifications. Sometimes when a mail comes from Azure DevOps the teams do not realize that I am sending it
- A way to do online poker that doesn't require a plug-in.
Product Owner
Development Dimensions InternationalHuman Resources, 1001-5000 employees
Pricing Details
Atlassian Jira Align (formerly AgileCraft)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Atlassian Jira Align (formerly AgileCraft) Editions & Modules
Edition
Starting Price | $27,000.001 |
---|---|
Maximum Price | $3,987,600.001 |
- per year
Additional Pricing Details
—Azure DevOps Services
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$2 per GB (first 2GB free)
Azure DevOps Services Editions & Modules
Edition
Basic Plan | $61 |
---|---|
Basic + Test Plan | $522 |
Azure Artifacts | $23 |
Azure Pipelines - Microsoft Hosted | $404 |
Azure Pipelines - Self-Hosted | $155 |
- per user per month (first 5 users free)
- per user per month
- per GB (first 2GB free)
- per parallel job (1,800 minutes free with 1 free parallel job)
- per extra parallel job (1 free parallel job with unlimited minutes)
Additional Pricing Details
—Likelihood to Renew
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesAzure DevOps Services
Azure DevOps Services 10.0
Based on 3 answers
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
Business Analyst
InnovaSystems International, LLCComputer Software, 201-500 employees
Usability
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesAzure DevOps Services
Azure DevOps Services 7.1
Based on 5 answers
Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
Technical Lead
Newell RubbermaidConsumer Goods, 10,001+ employees
Support Rating
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 7.3
Based on 21 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Team Lead Manager- Analytics
PatagoniaRetail, 501-1000 employees
Azure DevOps Services
Azure DevOps Services 8.5
Based on 20 answers
When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.

Verified User
Professional in Information Technology
Architecture & Planning Company, 1001-5000 employeesImplementation Rating
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 10.0
Based on 1 answer
No answer on this topic is available.
Azure DevOps Services
Azure DevOps Services 10.0
Based on 2 answers
Was not part of the process.

Verified User
Analyst in Research & Development
Hospital & Health Care Company, 10,001+ employeesAlternatives Considered
Atlassian Jira Align (formerly AgileCraft)
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.

Verified User
Employee in Information Technology
Information Technology & Services Company, 5001-10,000 employeesAzure DevOps Services
Azure DevOps is much easier to implement and use on a daily basis than VersionOne. This is based on end-user feedback and my personal experience as well. ADO has more features and seems to get updated more frequently than VersionOne as well. VersionOne is less expensive overall than ADO, but our company prefers to use ADO because it has a lot more benefits.
Senior Network Administrator
University HealthSystem ConsortiumHospital & Health Care, 1001-5000 employees
Return on Investment
Atlassian Jira Align (formerly AgileCraft)
- It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
- I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.

Verified User
Project Manager in Information Technology
Information Technology & Services Company, 10,001+ employeesAzure DevOps Services
- It provides a great IDE to make things easier, clear, and compact. It has always been a positive ROI
- It's worth the money. I don't think any other software could replace the VS. It has helped us a lot to making things ready on time
- The only thing I dislike is that it takes a lot of memory space when in an idle state
VLSI TEST ENGINEER
Tessolve Services Pvt. Ltd.Semiconductors, 1001-5000 employees