Likelihood to Recommend Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities. On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
Read full review It's great for repetitive or regularly scheduled activities like reports or file transfers. However, it's not so good for on-demand activities. It doesn't support task shortcuts to run specific tasks. If it did it would be perfect.
Read full review Pros Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets. I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms. Its interface is very easy and user friendly. Read full review Very detailed task builder. Easy to read step by step a task's operation even if you don't have much programming knowledge. Scheduling for automation jobs is very flexible. Allows us to create all kinds of job schedules as needed. Organization of jobs, tasks, conditions is done well. Allows us to easily manage our items. Read full review Cons Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do. Automation Anywhere has no workflow design which is not making us to understand the process. Automation Anywhere has no fit to size object cloning. Read full review A reporting capability on tasks: enabled, disabled, by folder, by trigger, etc. Currently there is none. An "OR" in their conditional statements - currently there is only "AND". Some kind of temporary backup when changing a task - separate from the current back up/restore functionality (which works well). Read full review Likelihood to Renew To continue enjoying the benefits of our productivity improvements and efficiency focus.
Read full review Usability On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Read full review It's just very easy to use, extremely versatile, and very reliable. It's hard to find use cases where it won't work.
Read full review Support Rating Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Read full review Support is very helpful and responsive, although using the tool is very user-friendly, so I hardly use the service.
Read full review Online Training Perfect training from the online academy the software offers it for free
Read full review Implementation Rating Nothing in particular
Read full review Alternatives Considered Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
Read full review Read full review Scalability Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Read full review Return on Investment Customer satisfaction has increased. They are pleased with faster development and execution. Cost internally for our company is heavy and the client doesn't bear the full cost for it. We didn't need to train our staff a lot for this. Just a week of overview was enough to get started. Read full review It's been a net positive as AutoMate requires less eyes on specific tasks so that people can focus attention elsewhere and do more analysis. Less manual work also decreases the chances of mistakes and/or missed jobs. Since Automate can schedule everything, send email notifications, etc., there is less time wasted. Read full review ScreenShots Fortra’s Automate Screenshots