Automation Hero vs. WorkFusion Intelligent Automation Cloud

I recommend Automation Hero when you receive a lot of communications (email or fax) with a lot of attachments like documents or picture, for which there is a human operator that has to collect all the information from them and this information are basically always the same (same information, same fields, some pictures...). Automation Hero needs a little training to perform well, and this can be realized only if there is a large number of inputs. Instead, if your company manages few documents or only documents written by a human, I think Automation Hero isn't a good choice because the performance isn't good enough, and you have to dedicate too much time to the training (the value of Automation Hero is the possibility to arrange your activities quickly so if you need a lot of time, the solution is not so convenient). Also, in the classification field, I recommend Automation Hero if you have a lot of emails to manage and if you need the first classification of them before they are managed by humans (so, emails are always read by humans who provide answers, but the first step of the classification may be managed by the machine). In a few words, I think Automation Hero could work for large companies.

Incentivized

It is well suited for desktop automation but for web based or virtual environment it fails to replicate the success.

Incentivized

• Reading standard documents.
• Identifies key words inside a text and provides automatic replies.
• Emails classification.

Incentivized

• WorkFusion merges features of two of the largest tools in RPA when it comes to captured HTML objects.
• The tool is visually pleasing to the developer.
• The cost of your licenses is low, although that is not something that the tool "does well".

Incentivized

• The user interface could be more detailed (Robin).
• Also documents in txt or html format could be read.
• The help section for clients could be integrated into the platform without switching from one to another.

Incentivized

• The threat of unemployment caused by automation.
• Very Complexity during the implementation of the process.

Incentivized

Automation Hero has a great support service for its customers. They are available to work closely with our team, especially for the first steps/first implementations, and they give us a team who is confident with our local native language. When there is something that goes wrong, they have quick answers for us, so we don't have to wait for the problem solutions.

Incentivized

As stated in the good points of the tool, WorkFusion merges two UiPath and Automation Anywhere features in a very winning way.

Incentivized

• Less IT costs because, with Hero Platforms, flows can be implemented without IT technical skills.
• Better customer services for standard questions (speed reply).
• Solutions are scalable so once you have created one you can reuse them in other departments (so the ROI for the implementation of Automation Hero must be considered for a lot of projects).

Incentivized

• I am not part of the team responsible for this part, but I believe we will have a positive impact, since the pretension is to have a robbery running 24/7.

Incentivized