What users are saying about
1 Rating
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Score 10 out of 100
8 Ratings
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Score 5.7 out of 100

Likelihood to Recommend

Avail

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.
Anonymous | TrustRadius Reviewer

MRI Residential Management

Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis.Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.
Anonymous | TrustRadius Reviewer

Pros

Avail

  • Rent collecting
  • Distributing listing to multiple sites
  • Tenant screening
Anonymous | TrustRadius Reviewer

MRI Residential Management

  • Reporting
  • Tracking Data
Stephanie MacMillan | TrustRadius Reviewer

Cons

Avail

  • UI can take a little while to get used to
Anonymous | TrustRadius Reviewer

MRI Residential Management

  • Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
  • Sometimes very rigid
  • Incremental cost to add on information (if we want MRI to host certain documents in the cloud)
Anonymous | TrustRadius Reviewer

Support Rating

Avail

Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.
Anonymous | TrustRadius Reviewer

MRI Residential Management

MRI Residential Management 1.0
Based on 2 answers
They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.
Stephanie MacMillan | TrustRadius Reviewer

Alternatives Considered

Avail

No answers on this topic

MRI Residential Management

We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.
Anonymous | TrustRadius Reviewer

Return on Investment

Avail

  • Rent collected on time
  • Tenants found quickly and easily screened
Anonymous | TrustRadius Reviewer

MRI Residential Management

  • Helps track income
  • Helps with on-time billing
  • Keeps us on budget with projects
Stephanie MacMillan | TrustRadius Reviewer

Pricing Details

Avail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MRI Residential Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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