Avail vs MRI Residential Management

Likelihood to Recommend

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.

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Verified User

C-Level Executive in Corporate

Real Estate Company, 1-10 employees

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Well suited scenario - MRI Residential is obviously good for residential real estate. It doesn't make sense to just plug in industrial, hotel or commercial real estate management as those are different types of products. Those who have access to the cloud can easily download information off site to do an analysis.Less appropriate - Information may need to be scrubbed. For instance, there could be operating statements that are inputted incorrectly because items are miscoded.

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Verified User

Director in Finance and Accounting

Banking Company, 10,001+ employees

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Pros

Rent collecting
Distributing listing to multiple sites
Tenant screening

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Verified User

C-Level Executive in Corporate

Real Estate Company, 1-10 employees

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Reporting
Tracking Data

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Stephanie MacMillan

Executive Assistant of Commercial Sales

Tavistock Development CompanyReal Estate, 51-200 employees

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Cons

UI can take a little while to get used to

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Verified User

C-Level Executive in Corporate

Real Estate Company, 1-10 employees

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Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
Sometimes very rigid
Incremental cost to add on information (if we want MRI to host certain documents in the cloud)

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Verified User

Director in Finance and Accounting

Banking Company, 10,001+ employees

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Support Rating

Avail 10.0

Based on 2 answers

We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.

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Verified User

C-Level Executive in Corporate

Real Estate Company, 1-10 employees

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MRI Residential Management 1.0

Based on 2 answers

They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.

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Stephanie MacMillan

Executive Assistant of Commercial Sales

Tavistock Development CompanyReal Estate, 51-200 employees

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Alternatives Considered

No answers on this topic

We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.

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Verified User

Director in Finance and Accounting

Banking Company, 10,001+ employees

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Return on Investment

Rent collected on time
Tenants found quickly and easily screened

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Verified User

C-Level Executive in Corporate

Real Estate Company, 1-10 employees

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Helps track income
Helps with on-time billing
Keeps us on budget with projects

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Stephanie MacMillan

Executive Assistant of Commercial Sales

Tavistock Development CompanyReal Estate, 51-200 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Avail

MRI Residential Management

Likelihood to Recommend

Avail

MRI Residential Management

Pros

Avail

MRI Residential Management

Cons

Avail

MRI Residential Management

Support Rating

Avail

MRI Residential Management

Alternatives Considered

Avail

MRI Residential Management

Return on Investment

Avail

MRI Residential Management

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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