What users are saying about
14 Ratings
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Score 6.4 out of 100
81 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Bill Reger | TrustRadius Reviewer

Vimeo

If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
Michael Kazarnowicz | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Aventri (formerly etouches)
Vimeo
6.1
Lead generation
Aventri (formerly etouches)
Vimeo
7.6
Video personalization
Aventri (formerly etouches)
Vimeo
7.1
eCommerce
Aventri (formerly etouches)
Vimeo
4.4
Support for advertisements
Aventri (formerly etouches)
Vimeo
4.9
Video SEO
Aventri (formerly etouches)
Vimeo
6.8
Integration to Marketing Automation
Aventri (formerly etouches)
Vimeo
5.8

Video Platform Integrations

Aventri (formerly etouches)
Vimeo
6.1
Integration to Salesforce.com
Aventri (formerly etouches)
Vimeo
5.5
Integration to Marketo
Aventri (formerly etouches)
Vimeo
5.8
Integration to HubSpot
Aventri (formerly etouches)
Vimeo
6.1
Integration to Eloqua
Aventri (formerly etouches)
Vimeo
6.0
Integration to LMS
Aventri (formerly etouches)
Vimeo
7.2

Video Security

Aventri (formerly etouches)
Vimeo
8.1
Video access controls
Aventri (formerly etouches)
Vimeo
8.4
User management
Aventri (formerly etouches)
Vimeo
7.3
Video link sharing
Aventri (formerly etouches)
Vimeo
8.8
Internal video
Aventri (formerly etouches)
Vimeo
7.7
External video
Aventri (formerly etouches)
Vimeo
8.1

Video Player

Aventri (formerly etouches)
Vimeo
8.1
Player customization
Aventri (formerly etouches)
Vimeo
7.5
Embedded videos
Aventri (formerly etouches)
Vimeo
8.8
Video quality / Bandwidth controls
Aventri (formerly etouches)
Vimeo
7.9
Mobile compatibility
Aventri (formerly etouches)
Vimeo
8.1

Video Analytics

Aventri (formerly etouches)
Vimeo
5.5
A/B testing
Aventri (formerly etouches)
Vimeo
2.4
Streaming quality reports
Aventri (formerly etouches)
Vimeo
3.9
Per viewer tracking
Aventri (formerly etouches)
Vimeo
6.5
Per video tracking
Aventri (formerly etouches)
Vimeo
8.0
Video analytics dashboard
Aventri (formerly etouches)
Vimeo
6.8

Video Hosting, Management & Storage

Aventri (formerly etouches)
Vimeo
7.0
On-Demand video
Aventri (formerly etouches)
Vimeo
6.8
Live streaming
Aventri (formerly etouches)
Vimeo
7.5
Impact of streaming on network
Aventri (formerly etouches)
Vimeo
6.4
Video upload & format support
Aventri (formerly etouches)
Vimeo
6.8
Video library / File management
Aventri (formerly etouches)
Vimeo
6.8
Video portal
Aventri (formerly etouches)
Vimeo
7.5

Video Engagement

Aventri (formerly etouches)
Vimeo
4.3
Audience polling
Aventri (formerly etouches)
Vimeo
1.6
Audience Q&A / Live chat
Aventri (formerly etouches)
Vimeo
3.9
Video comments
Aventri (formerly etouches)
Vimeo
7.3

Pros

Aventri (formerly etouches)

  • User-friendly.
  • Mobile app syncs right from database, so no double work.
Patrick Reilly, CMP | TrustRadius Reviewer

Vimeo

  • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
  • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
  • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
Marissa Roth | TrustRadius Reviewer

Cons

Aventri (formerly etouches)

  • The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
  • Reporting has vastly improved!
  • eSeating uses Flash which doesn't work on iPads... this can be a problem.
Fran Rickenbach | TrustRadius Reviewer

Vimeo

  • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
  • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
  • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
Jonah Dempcy | TrustRadius Reviewer

Usability

Aventri (formerly etouches)

No score
No answers yet
No answers on this topic

Vimeo

Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Jeannette Saysomvang | TrustRadius Reviewer

Support Rating

Aventri (formerly etouches)

Aventri (formerly etouches) 8.0
Based on 2 answers
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Patrick Reilly, CMP | TrustRadius Reviewer

Vimeo

Vimeo 8.0
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Aventri (formerly etouches)

Ffrankly we did not evaluate any other software before getting e-touches and I was not involved in that process, it was before my time. But there are alternatives available. They have improved their interface lately and that is a big positive change. But I recommend evaluating multiple options and selecting what best fits your needs.
Anonymous | TrustRadius Reviewer

Vimeo

YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
Hanaa Ibham | TrustRadius Reviewer

Return on Investment

Aventri (formerly etouches)

  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
Bill Reger | TrustRadius Reviewer

Vimeo

  • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
  • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
  • The tool has allowed students in other countries to access content faster.
  • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
Mark Nowowiejski | TrustRadius Reviewer

Pricing Details

Aventri (formerly etouches)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Aventri (formerly etouches) Editions & Modules

Additional Pricing Details

Vimeo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vimeo Editions & Modules

Edition
Plus$121
Pro$201
Business$501
Premium$751
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Aventri (formerly etouches)
10.0
Vimeo
6.5

Usability

Aventri (formerly etouches)
Vimeo
9.0

Support Rating

Aventri (formerly etouches)
8.0
Vimeo
8.0

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