7 Ratings
688 Ratings
7 Ratings
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Score 7 out of 100
688 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • Tableau CRM ranks higher in 5 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization, Access Control and Security

BI Standard Reporting

7.3

Ayasdi Core

73%
7.7

Tableau CRM

77%
Ayasdi Core ranks higher in 2/3 features

Pixel Perfect reports

9.0
90%
1 Rating
8.1
81%
40 Ratings

Customizable dashboards

7.0
70%
1 Rating
7.0
70%
47 Ratings

Report Formatting Templates

6.0
60%
1 Rating
8.1
81%
45 Ratings

Ad-hoc Reporting

7.0

Ayasdi Core

70%
7.3

Tableau CRM

73%
Tableau CRM ranks higher in 3/4 features

Drill-down analysis

7.0
70%
1 Rating
7.2
72%
47 Ratings

Formatting capabilities

6.0
60%
1 Rating
7.8
78%
47 Ratings

Integration with R or other statistical packages

8.0
80%
1 Rating
6.2
62%
36 Ratings

Report sharing and collaboration

7.0
70%
1 Rating
8.2
82%
45 Ratings

Report Output and Scheduling

7.6

Ayasdi Core

76%
7.8

Tableau CRM

78%
Tableau CRM ranks higher in 4/5 features

Publish to Web

9.0
90%
1 Rating
8.5
85%
36 Ratings

Publish to PDF

8.0
80%
1 Rating
8.0
80%
43 Ratings

Report Versioning

7.0
70%
1 Rating
7.9
79%
42 Ratings

Report Delivery Scheduling

7.0
70%
1 Rating
7.3
73%
39 Ratings

Delivery to Remote Servers

7.0
70%
1 Rating
7.0
70%
33 Ratings

Data Discovery and Visualization

7.3

Ayasdi Core

73%
7.6

Tableau CRM

76%
Tableau CRM ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

10.0
100%
1 Rating
7.7
77%
41 Ratings

Location Analytics / Geographic Visualization

7.0
70%
1 Rating
7.7
77%
39 Ratings

Predictive Analytics

5.0
50%
1 Rating
7.4
74%
41 Ratings

Access Control and Security

7.5

Ayasdi Core

75%
8.0

Tableau CRM

80%
Tableau CRM ranks higher in 4/4 features

Multi-User Support (named login)

8.0
80%
1 Rating
8.3
83%
45 Ratings

Role-Based Security Model

7.0
70%
1 Rating
8.0
80%
45 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

7.0
70%
1 Rating
7.3
73%
41 Ratings

Single Sign-On (SSO)

8.0
80%
1 Rating
8.5
85%
40 Ratings

Mobile Capabilities

Ayasdi Core

Feature Set Not Supported
N/A
6.4

Tableau CRM

64%
Tableau CRM ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
7.5
75%
42 Ratings

Mobile Application

N/A
0 Ratings
5.6
56%
66 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
6.9
69%
38 Ratings

Application Program Interfaces (APIs) / Embedding

Ayasdi Core

Feature Set Not Supported
N/A
6.3

Tableau CRM

63%
Tableau CRM ranks higher in 6/6 features

REST API

N/A
0 Ratings
6.5
65%
30 Ratings

Javascript API

N/A
0 Ratings
6.1
61%
28 Ratings

iFrames

N/A
0 Ratings
5.7
57%
24 Ratings

Java API

N/A
0 Ratings
6.1
61%
27 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
7.5
75%
27 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
5.6
56%
26 Ratings

Attribute Ratings

  • Tableau CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Ayasdi Core

70%
1 Rating
7.2

Tableau CRM

72%
48 Ratings

Usability

Ayasdi Core

N/A
0 Ratings
7.4

Tableau CRM

74%
7 Ratings

Support Rating

Ayasdi Core

N/A
0 Ratings
7.7

Tableau CRM

77%
7 Ratings

Implementation Rating

Ayasdi Core

N/A
0 Ratings
6.0

Tableau CRM

60%
2 Ratings

Likelihood to Recommend

Ayasdi Core

Well suited: 1. If data set is not yet well organized.2. Hypothesis is not yet established.3. Need to visually explore to find patterns of data (often when analysts have no good understanding of data)4. When [you need] to analyze events with a timeframe (specifically a sequence of events as a transaction)Less appropriate1. If a data set is very large, such as Hadoop data, it becomes hard to manage data pipeline and process to feed the data into Ayasdi. To be feed into Ayasdi, data should be aggregated or organized to some level.
Anonymous | TrustRadius Reviewer

Tableau CRM

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Anonymous | TrustRadius Reviewer

Pros

Ayasdi Core

  • Ayasdi Core provides an easy way to get some insight on data. Typically analytics may require having a model or hypothesis before starting to look into the data, but Ayasdi lets you just feed the data first then start seeing what the data looks like.
  • Ayasdi Core's topological network visualization is quite unique. It allows you to explore patterns and potential relations between multiple data elements. A user can also dynamically navigate data with different aspects on the web.
  • The Web version of Ayasdi is easy to use, stable, and fast. It hasn't crashed even when we feed it a lot of data sets, although it took time.
Anonymous | TrustRadius Reviewer

Tableau CRM

  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Shefali Sethia | TrustRadius Reviewer

Cons

Ayasdi Core

  • Use of Python SDK is required to feed data into Ayasdi, but it lacks training materials or sample codes for a novice to get started.
  • Although Web UI of Ayasdi is looking good, often it freezes when the user runs an analysis. It doesn't crash but the web page needs to be refreshed to see the progress of analysis.
  • Algorithms provided by Ayasdi, such as metrics types, lens types need to be explained (what they are and what their strengths and weaknesses are). We had to Google or do research on our own to understand what they are.
Anonymous | TrustRadius Reviewer

Tableau CRM

  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Anonymous | TrustRadius Reviewer

Pricing Details

Ayasdi Core

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Tableau CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$125 per month

Usability

Ayasdi Core

No score
No answers yet
No answers on this topic

Tableau CRM

Tableau CRM 7.4
Based on 7 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan | TrustRadius Reviewer

Support Rating

Ayasdi Core

No score
No answers yet
No answers on this topic

Tableau CRM

Tableau CRM 7.7
Based on 7 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

Ayasdi Core

No score
No answers yet
No answers on this topic

Tableau CRM

Tableau CRM 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ayasdi Core

We had a working group that has been using R studio for the general purpose of statistical analysis in our organization. Although it is a great tool that provides enriched function sets, it is time-consuming for our clinical analysts to learn the tool to see the first result. R is somewhat of a developer-oriented/friendly tool. Ayasdi is friendly to a domain analyst or end users. Plus, support and consulting from Ayasdi were excellent so that we could get knowledge from them immediately whenever we needed.
Anonymous | TrustRadius Reviewer

Tableau CRM

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Jeffrey Smith | TrustRadius Reviewer

Return on Investment

Ayasdi Core

No answers on this topic

Tableau CRM

  • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
  • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
  • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
Anonymous | TrustRadius Reviewer

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