What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 7 reviews and ratings
688 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 688 reviews and ratings
Feature Set Ratings
- Tableau CRM ranks higher in 5 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization, Access Control and Security
BI Standard Reporting

7.3
Ayasdi Core
73%
7.7
Tableau CRM
77%
Ayasdi Core ranks higher in 2/3 features
Ayasdi Core ranks higher in 2/3 features
Pixel Perfect reports

9.0
90%
1 Rating
8.1
81%
40 Ratings
Customizable dashboards

7.0
70%
1 Rating
7.0
70%
47 Ratings
Report Formatting Templates

6.0
60%
1 Rating
8.1
81%
45 Ratings
Ad-hoc Reporting

7.0
Ayasdi Core
70%
7.3
Tableau CRM
73%
Tableau CRM ranks higher in 3/4 features
Tableau CRM ranks higher in 3/4 features
Drill-down analysis

7.0
70%
1 Rating
7.2
72%
47 Ratings
Formatting capabilities

6.0
60%
1 Rating
7.8
78%
47 Ratings
Integration with R or other statistical packages

8.0
80%
1 Rating
6.2
62%
36 Ratings
Report sharing and collaboration

7.0
70%
1 Rating
8.2
82%
45 Ratings
Report Output and Scheduling

7.6
Ayasdi Core
76%
7.8
Tableau CRM
78%
Tableau CRM ranks higher in 4/5 features
Tableau CRM ranks higher in 4/5 features
Publish to Web

9.0
90%
1 Rating
8.5
85%
36 Ratings
Publish to PDF

8.0
80%
1 Rating
8.0
80%
43 Ratings
Report Versioning

7.0
70%
1 Rating
7.9
79%
42 Ratings
Report Delivery Scheduling

7.0
70%
1 Rating
7.3
73%
39 Ratings
Delivery to Remote Servers

7.0
70%
1 Rating
7.0
70%
33 Ratings
Data Discovery and Visualization

7.3
Ayasdi Core
73%
7.6
Tableau CRM
76%
Tableau CRM ranks higher in 2/3 features
Tableau CRM ranks higher in 2/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)

10.0
100%
1 Rating
7.7
77%
41 Ratings
Location Analytics / Geographic Visualization

7.0
70%
1 Rating
7.7
77%
39 Ratings
Predictive Analytics

5.0
50%
1 Rating
7.4
74%
41 Ratings
Access Control and Security

7.5
Ayasdi Core
75%
8.0
Tableau CRM
80%
Tableau CRM ranks higher in 4/4 features
Tableau CRM ranks higher in 4/4 features
Multi-User Support (named login)

8.0
80%
1 Rating
8.3
83%
45 Ratings
Role-Based Security Model

7.0
70%
1 Rating
8.0
80%
45 Ratings
Multiple Access Permission Levels (Create, Read, Delete)

7.0
70%
1 Rating
7.3
73%
41 Ratings
Single Sign-On (SSO)

8.0
80%
1 Rating
8.5
85%
40 Ratings
Mobile Capabilities

Ayasdi Core
Feature Set Not Supported
N/A
6.4
Tableau CRM
64%
Tableau CRM ranks higher in 3/3 features
Tableau CRM ranks higher in 3/3 features
Responsive Design for Web Access

N/A
0 Ratings
7.5
75%
42 Ratings
Mobile Application

N/A
0 Ratings
5.6
56%
66 Ratings
Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
6.9
69%
38 Ratings
Application Program Interfaces (APIs) / Embedding

Ayasdi Core
Feature Set Not Supported
N/A
6.3
Tableau CRM
63%
Tableau CRM ranks higher in 6/6 features
Tableau CRM ranks higher in 6/6 features
REST API

N/A
0 Ratings
6.5
65%
30 Ratings
Javascript API

N/A
0 Ratings
6.1
61%
28 Ratings
iFrames

N/A
0 Ratings
5.7
57%
24 Ratings
Java API

N/A
0 Ratings
6.1
61%
27 Ratings
Themeable User Interface (UI)

N/A
0 Ratings
7.5
75%
27 Ratings
Customizable Platform (Open Source)

N/A
0 Ratings
5.6
56%
26 Ratings
Attribute Ratings
- Tableau CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Ayasdi Core
70%
1 Rating
7.2
Tableau CRM
72%
48 Ratings
Usability

Ayasdi Core
N/A
0 Ratings
7.4
Tableau CRM
74%
7 Ratings
Support Rating

Ayasdi Core
N/A
0 Ratings
7.7
Tableau CRM
77%
7 Ratings
Implementation Rating

Ayasdi Core
N/A
0 Ratings
6.0
Tableau CRM
60%
2 Ratings
Likelihood to Recommend
Ayasdi Core
Well suited: 1. If data set is not yet well organized.2. Hypothesis is not yet established.3. Need to visually explore to find patterns of data (often when analysts have no good understanding of data)4. When [you need] to analyze events with a timeframe (specifically a sequence of events as a transaction)Less appropriate1. If a data set is very large, such as Hadoop data, it becomes hard to manage data pipeline and process to feed the data into Ayasdi. To be feed into Ayasdi, data should be aggregated or organized to some level.

Verified User
Project Manager in Research & Development
Hospital & Health Care Company, 10,001+ employeesTableau CRM
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.

Verified User
Analyst in Professional Services
Financial Services Company, 10,001+ employeesPros
Ayasdi Core
- Ayasdi Core provides an easy way to get some insight on data. Typically analytics may require having a model or hypothesis before starting to look into the data, but Ayasdi lets you just feed the data first then start seeing what the data looks like.
- Ayasdi Core's topological network visualization is quite unique. It allows you to explore patterns and potential relations between multiple data elements. A user can also dynamically navigate data with different aspects on the web.
- The Web version of Ayasdi is easy to use, stable, and fast. It hasn't crashed even when we feed it a lot of data sets, although it took time.

Verified User
Project Manager in Research & Development
Hospital & Health Care Company, 10,001+ employeesTableau CRM
- Interactive Dashboards, it [consists] of wide variety of charts
- Data from different sources can be easily integrated with it
- Security, it provides easy way to secure and share the information with the users
- Support actions like opening hyperlink etc
- Almost everything can be done from configuration
- Data can easily be managed from dataflow.
Consultant
AtriumComputer Software, 51-200 employees
Cons
Ayasdi Core
- Use of Python SDK is required to feed data into Ayasdi, but it lacks training materials or sample codes for a novice to get started.
- Although Web UI of Ayasdi is looking good, often it freezes when the user runs an analysis. It doesn't crash but the web page needs to be refreshed to see the progress of analysis.
- Algorithms provided by Ayasdi, such as metrics types, lens types need to be explained (what they are and what their strengths and weaknesses are). We had to Google or do research on our own to understand what they are.

Verified User
Project Manager in Research & Development
Hospital & Health Care Company, 10,001+ employeesTableau CRM
- Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
- Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
- Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
- More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.

Verified User
Manager in Information Technology
Higher Education Company, 1001-5000 employeesPricing Details
Ayasdi Core
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Tableau CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$125 per month
Usability
Ayasdi Core
No score
No answers yet
No answers on this topic
Tableau CRM
Tableau CRM 7.4
Based on 7 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team
DiageoRetail, 10,001+ employees
Support Rating
Ayasdi Core
No score
No answers yet
No answers on this topic
Tableau CRM
Tableau CRM 7.7
Based on 7 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.

Verified User
Analyst in Marketing
Food & Beverages Company, 10,001+ employeesImplementation Rating
Ayasdi Core
No score
No answers yet
No answers on this topic
Tableau CRM
Tableau CRM 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

Verified User
Director in Sales
Higher Education Company, 201-500 employeesAlternatives Considered
Ayasdi Core
We had a working group that has been using R studio for the general purpose of statistical analysis in our organization. Although it is a great tool that provides enriched function sets, it is time-consuming for our clinical analysts to learn the tool to see the first result. R is somewhat of a developer-oriented/friendly tool. Ayasdi is friendly to a domain analyst or end users. Plus, support and consulting from Ayasdi were excellent so that we could get knowledge from them immediately whenever we needed.

Verified User
Project Manager in Research & Development
Hospital & Health Care Company, 10,001+ employeesTableau CRM
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Director of Marketing
Abacus Life Settlements, LLCFinancial Services, 11-50 employees
Return on Investment
Ayasdi Core
No answers on this topic
Tableau CRM
- Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
- Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
- Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.

Verified User
Analyst in Marketing
Food & Beverages Company, 10,001+ employees