Azuga Fleet vs. WorkWave PestPac

Azuga Fleet is good for small or large companies alike. A very effective way to track the fleet and drivers.

Incentivized

For any route heavy organization, PestPac is a great choice due to the route optimization. It is great for businesses that are moving more online and into the digital space. For smaller organizations, you can make PestPac work but the complexity and training would be a barrier to entry. PestPac does more modular pricing so the cost can be affordable if you aren't needing many of the add-on features, but things can add up quick if looking to incorporate basic service functions when it comes to customer service.

Incentivized

• Reporting (breadcrumb trail, speed, etc.)
• Vehicle location overview
• Route deviation and route timeliness
• Ease of use

Incentivized

• Easy to search for a customer by many different data points
• Has a lot of customization features, such as naming service types and preset notes

Incentivized

• Reporting functions could be better.

Incentivized

• Cost structure
• Support
• Complexity

Incentivized

Due to the customizability of the software, the usability is not the easiest to pick up and especially train on. We find that office staff take the longest to train due to the steeper learning curve. It is not a plug and play and every company uses PestPac a little differently so sometimes it can be difficult to get support because what works for one organization may not work for another due to how they set up and use PestPac internally

Incentivized

If/when we have an issue, they have been very timely in assisting us.

Incentivized

Azuga Fleet is much more user friendly. The information is the same, but Azuga Fleet delivers that information in a much easier and more logical way. The reporting functionality of Azuga Fleet is so much better than GeoTab--easier to access, easier to read, and just better overall. The only feature that GeoTab has is the school bus capability. But, it is also a much more difficult install. For the majority of our vehicles, the easy plugin install of Azuga Fleet is all we need.

Incentivized

Ultimately we went with PestPac due to the reporting but also at the time other softwares had limits to API integration and that was something that was important to us with our business model. The route optimization tool in PestPac was also far better than anything else we had seen out there

Incentivized

• [Azuga Fleet] has saved us time and money by allowing us to direct or redirect technician to job thus making customers appreciate our timely services.
• [Azuga Fleet] has [reduced] communication needs for dispatch to find a techs location. Less time on the phone and more production.

Incentivized

• WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
• Having all documentation stored digitally and be locked to the correct account helps us stay compliant

Incentivized