BIGContacts vs. Odoo CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BIGContacts
Score 9.6 out of 10
N/A
BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.
$9.99
per month per user
Odoo CRM
Score 6.5 out of 10
N/A
Odoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.N/A
Pricing
BIGContactsOdoo CRM
Editions & Modules
Business Plan
$9.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
BIGContactsOdoo CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BIGContactsOdoo CRM
Top Pros
Top Cons

No answers on this topic

Features
BIGContactsOdoo CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
BIGContacts
9.6
7 Ratings
22% above category average
Odoo CRM
7.7
2 Ratings
0% above category average
Customer data management / contact management9.87 Ratings7.52 Ratings
Workflow management9.57 Ratings9.01 Ratings
Territory management9.46 Ratings7.02 Ratings
Opportunity management9.57 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.57 Ratings6.52 Ratings
Contract management9.67 Ratings7.01 Ratings
Quote & order management9.76 Ratings8.52 Ratings
Interaction tracking9.75 Ratings6.52 Ratings
Channel / partner relationship management9.75 Ratings7.52 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
BIGContacts
9.7
7 Ratings
25% above category average
Odoo CRM
8.0
1 Ratings
6% above category average
Case management9.86 Ratings7.01 Ratings
Call center management9.56 Ratings00 Ratings
Help desk management9.86 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
BIGContacts
9.5
6 Ratings
23% above category average
Odoo CRM
5.0
2 Ratings
41% below category average
Lead management9.76 Ratings5.02 Ratings
Email marketing9.36 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
BIGContacts
9.9
6 Ratings
27% above category average
Odoo CRM
6.5
2 Ratings
15% below category average
Task management10.06 Ratings5.52 Ratings
Billing and invoicing management9.86 Ratings7.01 Ratings
Reporting9.96 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
BIGContacts
9.5
4 Ratings
22% above category average
Odoo CRM
8.3
1 Ratings
9% above category average
Forecasting9.34 Ratings8.01 Ratings
Pipeline visualization9.64 Ratings9.01 Ratings
Customizable reports9.74 Ratings8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
BIGContacts
9.3
4 Ratings
21% above category average
Odoo CRM
7.8
2 Ratings
3% above category average
Custom fields10.04 Ratings6.52 Ratings
Custom objects9.44 Ratings9.01 Ratings
Scripting environment9.04 Ratings00 Ratings
API for custom integration8.74 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
BIGContacts
9.8
3 Ratings
16% above category average
Odoo CRM
6.0
1 Ratings
33% below category average
Single sign-on capability9.53 Ratings00 Ratings
Role-based user permissions10.03 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
BIGContacts
9.7
3 Ratings
29% above category average
Odoo CRM
-
Ratings
Social data10.03 Ratings00 Ratings
Social engagement9.53 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
BIGContacts
9.0
3 Ratings
23% above category average
Odoo CRM
-
Ratings
Marketing automation8.53 Ratings00 Ratings
Compensation management9.53 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
BIGContacts
9.5
3 Ratings
23% above category average
Odoo CRM
-
Ratings
Mobile access9.53 Ratings00 Ratings
Best Alternatives
BIGContactsOdoo CRM
Small Businesses
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Salesmate
Score 9.8 out of 10
Salesmate
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Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BIGContactsOdoo CRM
Likelihood to Recommend
9.6
(10 ratings)
6.5
(2 ratings)
Usability
9.4
(9 ratings)
7.0
(2 ratings)
Support Rating
9.4
(9 ratings)
5.0
(2 ratings)
User Testimonials
BIGContactsOdoo CRM
Likelihood to Recommend
ProProfs
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
Read full review
Odoo
We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously
Read full review
Pros
ProProfs
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Read full review
Odoo
  • Upload, manage contacts for sales team
  • Create pipelines for team
  • Export and import leads
Read full review
Cons
ProProfs
  • There have been some issues with the speed of the software after the upgrade.
  • Looking up contacts could be made easier.
Read full review
Odoo
  • It would be great to have a custom dashboard with editable graphs and reporting
  • The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults
Read full review
Usability
ProProfs
BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
Read full review
Odoo
The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up
Read full review
Support Rating
ProProfs
. By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
Read full review
Odoo
This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
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Alternatives Considered
ProProfs
As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
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Odoo
Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
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Return on Investment
ProProfs
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
Read full review
Odoo
  • We've 10x'ed our turnover since implementing Odoo
  • We have trackable quotations across the team so we can all access eah others quotes when people are away
Read full review
ScreenShots

Odoo CRM Screenshots

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