What users are saying about
8 Ratings
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Score 8.8 out of 100
30 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Bitochon Sales CRM Portal ranks higher in 9 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
  • Pipeliner CRM ranks higher in 1 feature set: Customer Service & Support

Sales Force Automation

8.9

Bitochon Sales CRM Portal

89%
8.8

Pipeliner CRM

88%
Bitochon Sales CRM Portal ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.3
83%
18 Ratings

Workflow management

9.0
90%
1 Rating
8.5
85%
18 Ratings

Territory management

9.0
90%
1 Rating
8.7
87%
16 Ratings

Opportunity management

10.0
100%
1 Rating
9.0
90%
18 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
9.0
90%
17 Ratings

Contract management

8.0
80%
1 Rating
8.5
85%
16 Ratings

Quote & order management

8.0
80%
1 Rating
9.6
96%
2 Ratings

Interaction tracking

10.0
100%
1 Rating
8.6
86%
17 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
9.1
91%
14 Ratings

Customer Service & Support

9.0

Bitochon Sales CRM Portal

90%
9.3

Pipeliner CRM

93%
Pipeliner CRM ranks higher in 3/3 features

Case management

9.0
90%
1 Rating
9.1
91%
1 Rating

Call center management

9.0
90%
1 Rating
9.1
91%
1 Rating

Help desk management

9.0
90%
1 Rating
9.6
96%
2 Ratings

Marketing Automation

9.0

Bitochon Sales CRM Portal

90%
8.4

Pipeliner CRM

84%
Bitochon Sales CRM Portal ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
8.6
86%
19 Ratings

Email marketing

8.0
80%
1 Rating
8.2
82%
2 Ratings

CRM Project Management

9.3

Bitochon Sales CRM Portal

93%
9.0

Pipeliner CRM

90%
Bitochon Sales CRM Portal ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
8.8
88%
19 Ratings

Billing and invoicing management

9.0
90%
1 Rating
9.1
91%
1 Rating

Reporting

10.0
100%
1 Rating
9.0
90%
18 Ratings

CRM Reporting & Analytics

9.0

Bitochon Sales CRM Portal

90%
8.7

Pipeliner CRM

87%
Bitochon Sales CRM Portal ranks higher in 2/3 features

Forecasting

8.0
80%
1 Rating
8.9
89%
19 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.8
88%
19 Ratings

Customizable reports

9.0
90%
1 Rating
8.2
82%
19 Ratings

Customization

8.8

Bitochon Sales CRM Portal

88%
8.4

Pipeliner CRM

84%
Bitochon Sales CRM Portal ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
8.5
85%
19 Ratings

Custom objects

8.0
80%
1 Rating
7.8
78%
18 Ratings

Scripting environment

9.0
90%
1 Rating
9.1
91%
1 Rating

API for custom integration

9.0
90%
1 Rating
8.3
83%
17 Ratings

Security

9.0

Bitochon Sales CRM Portal

90%
8.5

Pipeliner CRM

85%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Single sign-on capability

9.0
90%
1 Rating
8.6
86%
17 Ratings

Role-based user permissions

9.0
90%
1 Rating
8.4
84%
18 Ratings

Social CRM

8.5

Bitochon Sales CRM Portal

85%
8.1

Pipeliner CRM

81%
Bitochon Sales CRM Portal ranks higher in 1/2 features

Social data

9.0
90%
1 Rating
8.0
80%
17 Ratings

Social engagement

8.0
80%
1 Rating
8.2
82%
17 Ratings

Integrations with 3rd-party Software

9.0

Bitochon Sales CRM Portal

90%
8.4

Pipeliner CRM

84%
Bitochon Sales CRM Portal ranks higher in 1/2 features

Marketing automation

9.0
90%
1 Rating
7.7
77%
17 Ratings

Compensation management

9.0
90%
1 Rating
9.1
91%
1 Rating

Platform

10.0

Bitochon Sales CRM Portal

100%
8.6

Pipeliner CRM

86%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

10.0
100%
1 Rating
8.6
86%
17 Ratings

Attribute Ratings

  • Pipeliner CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Bitochon Sales CRM Portal

70%
1 Rating
8.9

Pipeliner CRM

89%
20 Ratings

Likelihood to Renew

Bitochon Sales CRM Portal

N/A
0 Ratings
9.1

Pipeliner CRM

91%
1 Rating

Usability

Bitochon Sales CRM Portal

N/A
0 Ratings
9.2

Pipeliner CRM

92%
10 Ratings

Support Rating

Bitochon Sales CRM Portal

N/A
0 Ratings
8.8

Pipeliner CRM

88%
10 Ratings

Likelihood to Recommend

Bitochon Technologies

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Read full review

Pipelinersales

Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
Read full review

Pros

Bitochon Technologies

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review

Pipelinersales

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Read full review

Cons

Bitochon Technologies

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Read full review

Pipelinersales

  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
Read full review

Pricing Details

Bitochon Sales CRM Portal

Starting Price

$0

Editions & Modules

Bitochon Sales CRM Portal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pipeliner CRM

    Starting Price

    $35 Per User per Month

    Editions & Modules

    Pipeliner CRM editions and modules pricing
    EditionModules
    BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
    Business STARTER - Basic sales management, tracking and collaboration$35.002
    ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.003
    Essentials - Basic sales management, tracking and collaboration$35.004
    Professional - Full CRM functionality, customization and unique productivity features$65.005
    ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.006

    Footnotes

    1. Per User per Month
    2. Per User per Month
    3. Per User per month
    4. Per user, per month
    5. Per user, per month
    6. Per user, per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Bitochon Technologies

    No answers on this topic

    Pipelinersales

    Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
    Read full review

    Usability

    Bitochon Technologies

    No answers on this topic

    Pipelinersales

    I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
    Read full review

    Support Rating

    Bitochon Technologies

    No answers on this topic

    Pipelinersales

    The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
    Read full review

    Alternatives Considered

    Bitochon Technologies

    Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
    Read full review

    Pipelinersales

    The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
    Read full review

    Return on Investment

    Bitochon Technologies

    • Has really improved the productivity of the entire sales channel and operations team
    • Ease for accounts and other software integration
    • Improves overall interconnectivity of all departments
    Read full review

    Pipelinersales

    • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
    • The visual tools allow those "no good deals" to be spotted and resource usage limited.
    • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
    Read full review

    Screenshots

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