What users are saying about
4 Ratings
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Score 7.8 out of 100
25 Ratings
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Score 8 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
Emmanuel Alex Prah | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Pipeliner CRM
8.7
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Pipeliner CRM
8.4
Workflow management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.1
Territory management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.8
Opportunity management
Bitochon Sales CRM Portal
10.0
Pipeliner CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
8.6
Contract management
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
8.3
Quote & order management
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
9.6
Interaction tracking
Bitochon Sales CRM Portal
10.0
Pipeliner CRM
8.4
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
9.0

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Pipeliner CRM
9.3
Case management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
9.1
Call center management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
9.1
Help desk management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
9.6

Marketing Automation

Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.2
Lead management
Bitochon Sales CRM Portal
10.0
Pipeliner CRM
8.2
Email marketing
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
8.2

CRM Project Management

Bitochon Sales CRM Portal
9.3
Pipeliner CRM
8.9
Task management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.6
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
9.1
Reporting
Bitochon Sales CRM Portal
10.0
Pipeliner CRM
8.9

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.8
Forecasting
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
8.8
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Pipeliner CRM
9.0
Customizable reports
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.4

Customization

Bitochon Sales CRM Portal
8.8
Pipeliner CRM
8.4
Custom fields
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.6
Custom objects
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
7.6
Scripting environment
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
9.1
API for custom integration
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.2

Security

Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.4
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.6
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.3

Social CRM

Bitochon Sales CRM Portal
8.5
Pipeliner CRM
7.9
Social data
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
7.9
Social engagement
Bitochon Sales CRM Portal
8.0
Pipeliner CRM
7.9

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Pipeliner CRM
8.5
Marketing automation
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
7.9
Compensation management
Bitochon Sales CRM Portal
9.0
Pipeliner CRM
9.1

Platform

Bitochon Sales CRM Portal
10.0
Pipeliner CRM
8.7
Mobile access
Bitochon Sales CRM Portal
10.0
Pipeliner CRM
8.7

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
Babette Ten Haken | TrustRadius Reviewer

Likelihood to Renew

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Usability

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 8.9
Based on 7 answers
It's really easy to use, few minutes of training is enough to get you up and running and able to start wanting to figure out the other features for yourself. Feel it been set up for anyone to be able to get their fingers wrapped around and be able to even teach others within a short space of time
Elliot Gaborone | TrustRadius Reviewer

Support Rating

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 8.9
Based on 7 answers
The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
GEORGE MWENISONGOLE | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM has robust data entry functionality which is a panacea to exquisite output. On Pipeliner, customization and data viewing options are possible. We can choose the way we view data and information on the platform. Reporting is also easier and flexible because we can retrieve any report of any salesperson with or without the presence of the salesperson in question.
Falodun Adewumi | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Bitochon Sales CRM Portal Editions & Modules

Additional Pricing Details

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Pipeliner CRM
8.6

Likelihood to Renew

Bitochon Sales CRM Portal
Pipeliner CRM
9.1

Usability

Bitochon Sales CRM Portal
Pipeliner CRM
8.9

Support Rating

Bitochon Sales CRM Portal
Pipeliner CRM
8.9

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